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Extended Stay America - Phoenix - Airport - Tempe

79 reviews
#38 of 53 Hotels in Tempe
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Traveller (26)
Room & Suite (5)
Dining (1)
Overview
  • Excellent36%
  • Very good20%
  • Average12%
  • Poor11%
  • Terrible21%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Phoenix - Airport - Tempe
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (79)Write a Review
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Hotel's Favourite
Reviewed 7 November 2017 via mobile

Clean, spacious, thoughtfully arranged and decorated room. Great location and quiet room even though it’s near the highway and airport. From our window, we could see people enjoying the outdoor bbq and the tables near the pool. The breakfast was small, but nourishing; I needed...More

Thank OnTheWay772
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 5 weeks ago

We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a...More

Reviewed 6 November 2017

the room was not clean, we have smely soiled sheets, breakfast run out coffe evry morning ac was noise and never cold i was to bussy to find other place to move 2 weeks were to long to be in this place no to mention...More

Review collected in partnership with Extended Stay
Thank 982efraind
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 7 November 2017

Efrain, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

Reviewed 6 November 2017

Don't make promises you can't keep! Front desk staff promised to call me when a room was ready for check in. I waited for well over 7 hrs! Not very cool. Good news is other staff were friendlier. Shalom.More

Review collected in partnership with Extended Stay
Thank Robert B
Response from 00esa, Manager at Extended Stay America - Phoenix - Airport - TempeResponded 7 November 2017

Robert, please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your...More

Reviewed 24 July 2017

This is a very nicely remodeled facility - well worth the price! Very pleasant staff on site, property is well maintained. Located in a quiet convenient location near airport as well as other useful businesses. Will stay here again! Give them a try!More

Review collected in partnership with Extended Stay
Thank cynthiacV6960NA
Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - TempeResponded 25 July 2017

Cynthia, thank you so much for confirming to others that what a great choice Extended Stay America - Phoenix - Airport - Tempe is! We are thrilled to read you were impressed not only with our courteous associates and convenient location but also with the...More

Reviewed 1 July 2017

The signs out front say newly renovated. Don't believe the hype. They say they Supply dishes or a kitchen pack that never happened so after I grocery shopped they finally gave me one pot one spatula and one knife and they were dirty so they...More

Review collected in partnership with Extended Stay
1  Thank stuntercoachp
Response from 00esa, General Manager at Extended Stay America - Phoenix - Airport - TempeResponded 2 July 2017

Thank you for your review. Please accept my apology for not meeting your expectations and for the inconvenience it caused. Please know I have shared your feedback with my team to ensure happy guests is our number one priority. We hope you will consider us...More

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Traveller (26)
Room & Suite (5)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (28)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$71 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$71 - US$163 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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