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Canyon Plaza Resort

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Canyon Plaza Resort
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1,622 Reviews from our TripAdvisor Community

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Showing 950: English reviews
Reviewed 3 January 2017 via mobile

Great unforgettable trip! Well worth the price and everything went very smoothly. Somehow I forgot to put more cash on my car before leaving home, so I was able to do a cash deposit for the room which was such a big help. Didn't know it was going to be snowing but the concierge helped me with any questions I...

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Helpful?
Thank Piale P
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear that your stay with us was satisfactory and that your trip went smoothly. We strive to provide the best customer service to our guests and that our concierge was able to accommodate you with your questions. Again thank you.

Astoria, NY
Reviewed 31 December 2016 via mobile

We stayed one night here in the winter. The hotel has a warm feel and there is cushy carpeting everywhere. The indoor hot tub was open. A concierge was on duty 8am-8pm but we came too late, so Bob at the front desk helped us with a wonderful tip about the Grand Canyon. This hotel is about as close to...

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2Thank EWiew
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I appreciate you mentioning our convenient location to the Grand Canyon and all the amenities this area has to offer. Our staff strives to provide the best customer service to our guests and was therefore happy to hear your stay was satisfactory. Again thank you.

Saratoga Springs, New York
Reviewed 30 December 2016

It was a good stop for a night. The room was large, very large. There were actually a living room with a TV and then the room with the 2 queen beds had another tv. The place was old and outdated and a bit run down, but it served us well for the night.

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Thank KiaTy625
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for the review on our property. I was glad to hear your stay was satisfactory. Your comments will be forwarded to the appropriate Department Managers for review with their staff. Again thank you.

Perth, Australia
Reviewed 29 December 2016 via mobile

Staff were extremely helpful when checking in. We received a free upgrade with interconnecting rooms as requested. They even accommodated us with an extra roll out bed in one of the rooms. Would not recommend the buffet breakfast, but everything else about the resort was great.

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Thank pennyj316
Ann W, Front Office Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear that your stay with comfortable and satisfactory. Our staff strives to provide the best customer service to our guests. Your comments will be forwarded to the Department Managers for review with their staff. Again thank you.

Seattle, Washington
Reviewed 27 December 2016

Rooms in the hall we stayed in had damage from burst pipes. They had, wet gypsum ceiling and wall boards, wet carpets, damaged finishes and mold and mildew issues from the pipe breaks. The rooms were being remediated during our stay - without prior notice to us and without apology for the construction activities. The rooms were open to the...

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Thank DKNKIDS
Reviewed 26 December 2016 via mobile

Receptionist (Tipperary) was very helpful, top class service. The rooms was nice and cosy. Hotel location is great, not far from south rim of the grand canyon National Park! I will recommend this hotel :)

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Thank Diego E
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for the review on our property. I was happy to hear your stay with us was satisfactory and for mentioning our convenient location to the Grand Canyon. Again thank you.

Rimbey, Alberta, Canada
Reviewed 23 December 2016

Stayed here for one night visiting the Grand Canyon. Great location for this visit. Very clean rooms. The WiFi is hit or miss. We had a room that opened onto the courtyard and that was a nice feature. This was a ground floor room.

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Thank Stephen L
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for reviewing our property. I was happy to hear your stay with us was satisfactory and for mentioning our convenient location to the Grand Canyon. Your comments will be reviewed by our Department Managers. Again thank you.

Reviewed 23 December 2016

We visited Grand Canyon during the winter time. The bedroom was at 51 F, freezing cold. The heating element is weak and blow air on you when you sleep. Bedroom need some TLC. It was the most expensive hotel form our trip (5 different hotels) with the less quality. Office people and maintenance did their best and were reactive, but...

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Thank clemence d
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was sorry to hear your stay with us was less than satisfactory. Our staff strives to provide the best customer to our guests during their stay. I will be forwarding your comments to the appropriate Department Managers so they can review with their staff. Again thank you.

Madrid, Spain
Reviewed 22 December 2016 via mobile

It's a clean, basic hotel to stay if you can't manage to book at the rim hotels. In Tusayan, this hotel is about as appropriate as any of the other ones, like the Holiday Inn. Rooms are comfortable and there is plenty of parking space around the building, with several entrances that allow for a short walk to your room...

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Thank Rafa C
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for taking the time to review our property. I was happy to hear that your stay with us was satisfactory. Your comments will be forwarded to Department Managers so they can review with their staff. Again thank you.

Warsaw, Poland
Reviewed 20 December 2016

We stayed here one night after a long drive from Monument Valley. The hotel overall was good with quite and spacious room for 4 people. Good for 1-2 nights. The breakfast buffet was ok, but definitely not worth the money. Staff was ok.

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Thank AMWD5
Ann W, General Manager at Canyon Plaza Resort, responded to this review

Thank you for your review. I was happy to hear that your stay with us was satisfactory. I will be forwarding your comments to the Department Managers so they can review with their staff. Again thank you.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located 1 mile from the South Rim entrance to the Grand Canyon National Park. ... more   less 

Additional Information about Canyon Plaza Resort

Address: 406 Canyon Plaza Lane, Grand Canyon, Tusayan, AZ 86023
Region: United States > Arizona > Tusayan
Price Range: $221 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Canyon Plaza Resort 3*
Number of rooms: 232
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Also Known As:
Canyon Plaza Hotel Tusayan
Quality Inn Grand Canyon National Park
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Questions & Answers

Here's what travellers have asked, with answers from Canyon Plaza Resort staff and other travellers.
12 questions
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Chicago, Illinois
10 days ago
Twisp, Washington
2 months ago
Gillette, Wyoming
over a year ago

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Questions? Get answers from Canyon Plaza Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask to be moved away from spa area, people tend to party later than we would like”
 of 5 bubbles bklpn352, 20 Feb 2017 | Read review
“To stay near the Canyon, a decent mid-priced room (for this area)”
 of 5 bubbles W1438QNroberts, 12 Feb 2017 | Read review
“Winter time is cheaper”
 of 5 bubbles 517martinc, 12 Feb 2017 | Read review
“We liked the ground floor, but we have a little dog.”
 of 5 bubbles 346elizabethw, 1 Feb 2017 | Read review
“Take a room with a lower number or a room in a different building. There are two buildings at least with this hotel”
 of 5 bubbles FSTSK8R, 5 Jan 2017 | Read review
5 of 5