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Hilton Garden Inn Yuma Pivot Point

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#3 of 34 Hotels in Yuma
Certificate of Excellence
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Hilton Garden Inn Yuma Pivot Point
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682 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Yuma Pivot Point
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Showing 671: English reviews
Austin, United States
Reviewed 1 May 2016

Overall a good hotel to stay at while visiting. It's not the closest to places to eat or do but the drive is not far. The hotel is a typical Garden Inn. If you enjoy the step up from a Hampton this place will not let you down.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David H
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear David H: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

San Diego, United States
Reviewed 28 April 2016

Everything about this hotel was excellent. Special requests were handled quickly and professionally. Staff was courteous and professional. Room was very clean and spacious. Bed was very comfortable. Rooms were quiet, but we met the nicest people in the common areas (hot tub). We ordered breakfast from the restaurant and it was served quickly and it was delicious. Nice atmosphere....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Larry S
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Larry S; Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable; your comments will be shared with our staff and management team, so that they may know their efforts are recognized and appreciated. It is my sincere hope that...

Phoenix, Arizona
Reviewed 27 April 2016

Excellent service with a smile. I felt like I was coming home each afternoon. The staff greeted me every evening. The bar/ dinner area was promt with service and always made me feel welcome. I would stay here again and recommend it to anybody passing by.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N2098WJjonathana
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

Brawley, California
Reviewed 25 April 2016 via mobile

My husband and I made a last minute decision to stay at this hotel. I bought the room using the Hilton app and was able to pick a 3rd story room with a view of the river. When we arrived, we were given our keys for the room and took all our luggage up. We opened our room and started...

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Helpful?
Thank Anna N
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Anna N: Please allow me to apologize for what sounds like an incredible inconvenience. I can assure you that your experience is not typical of our Hilton Garden Inn. It is my sincere hope that we will have an opportunity to redeem ourselves in your eyes in the future. Sincerely, Calista Fulton General Manager

Reviewed 22 April 2016

My bed had a horrible Mattress. The room and linens were otherwise relatively nice. The staff was great and the breakfast was quite good. Other than a terrible nights sleep, I had a reasonably nice stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelcX6157YU
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear michaelcX6157YU: Please allow me to apologize that our mattresses were not to your expectations; I'm sure that this was an inconvenience to you, and I regret that your stay was not 100% enjoyable. I do thank you for bringing this issue to our attention, and your feedback will be shared among our executive management team. I am so pleased...

Ottawa, Canada
Reviewed 21 April 2016

We had a nice stay and the staff was very accommodating and friendly. The breakfast was a bit pricey but taste was fine. The pool area was nice and quiet in the early afternoon when things started to cool down a bit. All in all a nice relaxing stay.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank pdamac
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear pdamac: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

Miami, Arizona
Reviewed 21 April 2016

Great setting, quiet, and clean. Everyone was very kind and took the time to say good morning, etc. Close to a lot of interesting adventures to explore and enjoy. a nice base in which to set off from. Many interesting locations and sights are within walking distance.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tom F
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Tom F: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

Santa Fe, New Mexico
Reviewed 20 April 2016

My husband and I attended a history conference at Pivot Point's conference and stayed in the hotel for three nights. The people at the reception desk and in the breakfast room were courteous, helping me locate a drug store where at 7 am I could get medication for my husband. They even printed out a map showing how I could...

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Helpful?
Thank OfeliaTConejo
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear OfeliaTConejo: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. I will be sharing your comments about the food and the conference area with our chef and banquet staff, so that they may know their efforts are recognized and...

Redondo Beach, United States
Reviewed 17 April 2016

hotel was clean, good location and lovely grounds to walk around near Colorado River and next to the historic Yuma Prison. Breakfast was excellent recommend the made to order omelette's. Very comfortable bed and quite rooms.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jack H
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Jack H: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

Reviewed 17 April 2016

Being a Hilton Honors member, we have stayed at Hilton Garden Inns many time over the last 10 years. However, within the last year we have stayed at several locations where the "Dial Comfort Beds" did not work - resulting in back issues the next morning. The Yuma HGI is a lovely property, our room was lovely, however, until the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank SLVF
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear SLVF: Thank you for sharing your feedback with us. I apologize that our beds did not meet your expectations. This is not at all the impression we like for our loyal guests to have of us. I will be sharing your concerns with the appropriate department heads. Respectfully, Calista Fulton General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 

Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 94606
Region: United States > Arizona > Yuma
Price Range: $141 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma
Hotel Style:
#1 Business Hotel in Yuma
#3 Family Hotel in Yuma
#3 Romantic Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Yuma Pivot Point staff and other travellers.
3 questions
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Oakland, California
5 months ago
Los Angeles, California
7 months ago
Santa Fe, New Mexico
10 months ago

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Questions? Get answers from Hilton Garden Inn Yuma Pivot Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Step from old Downtown”
 of 5 bubbles 846josephm, 5 Feb 2017 | Read review
“3rd or 4th floor facing the river and park”
  • park and bridge to California
  • Gateway Park and bike path
 of 5 bubbles X-NYr, 22 Jan 2017 | Read review
“We were on the first floor and surprisingly quiet. We had a beautiful view of the river. Good prices for AAA and seniors!”
 of 5 bubbles NelsonSarah, 6 Jan 2017 | Read review
“either side is good... one is a sunset, and other sunrise... your preference.”
 of 5 bubbles ycnangriff, 14 Dec 2016 | Read review
“The king bed we had was adjustable ... pull the sheet back and look on the side of the bed for the control.”
 of 5 bubbles DesertBoomers, 17 Nov 2016 | Read review
5 of 5