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Hilton Garden Inn Yuma Pivot Point

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#3 of 34 Hotels in Yuma
Certificate of Excellence
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Hilton Garden Inn Yuma Pivot Point
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682 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Yuma Pivot Point
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Showing 671: English reviews
cardiff uk
Reviewed 12 April 2016

Good room. Nice decor throughout hotel. Verb friendly helpful staff. Comfortable bed and good linen. Very good bathroom etc. Good parking. We booked a soecial breakfast package, but the buffet breakfast as advertised didn't quite work. Poor and rather confusing combination of help your self, cooked to order and waitress service. Location on Colorado River was disappointing...not very attractive and...

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Helpful?
Thank vjj
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear vjj: Thank you so much for sharing your feedback with us! I sincerely apologize that our breakfast setup was confusing; our intention is to provide great food at a great value to our guests, and I will be addressing your concern with our staff and management. I am hopeful that we will have another opportunity to impress you in...

Tucson, United States
Reviewed 11 April 2016

The hotel is very nice and the staff is very friendly. The towels in the room are the fluffiest towels I have ever used. The only complaint I have is that they don't have a complimentary breakfast, especially for the price of the hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kolundo C
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Kolundo C: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

Park City, Utah
Reviewed 7 April 2016

Clean property, with full amenities onsite. Nice pool, great restaurant, and a well done happy hour. Exemplary service overall. I travel weekly and this was the best hotel experience is quite some time.. I strongly encourage other travelers to use this property.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michael A
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Michael A: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

San Diego, United States
Reviewed 7 April 2016

Outstanding hotel, should be your first choice if staying in Yuma. Staff is outstanding and the service is excellent. Centrally located, close to shopping and restaurants. Right on the river with jogging paths and bike paths. Old town is a short walking distance away. Highly recommended.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James T
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear James T: Thank you so much for sharing your experience at our Hilton Garden Inn! I am so pleased to know that you found our staff and facilities to be enjoyable. It is my sincere hope that you will consider staying with us again on your future travels. Sincerely, Calista Fulton General Manager

Delta, Canada
Reviewed 3 April 2016

Overall, a great experience. Clean, comfortable room. We were a bit chilly on last couple of days, had heat on but still couldn't get warm. Wifi not 100% in room, but family member told me wifi in Yuma is iffy at best. We survived and not a big issue:) Lovely lobby with cold water and coffee always available. Great staff-friendly,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Keith M
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Keith M. Thank you for sharing your candid feedback with us regarding your stay at our Hilton Garden Inn. We take pride in making our guests feel right at home, and I am so pleased to hear that you found our hotel to be lovely. I do apologize that your stay was marred by any issues. Your comments regarding...

San Diego, California
Reviewed 1 April 2016

Good hotel. Clean easy to find. Close to fun stuff and food. Very Expensive Breakfast. Just skip the lobby and head to Crackel Barrel. You'll spend about the same and have a better quality. Even the cold breakfast was expensive. Oh and bed were not soft. We had ours on the lowest setting and it was still very firm.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank DMCardell
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear DMCardell: We appreciate your feedback regarding your stay. I am glad to hear that you enjoyed your time with us, though I regret to hear that our breakfast options were not to your liking. We currently offer different breakfast options to appeal to the diverse needs of our guests, and your comments will be shared with our food and...

Loveland, Ohio
Reviewed 31 March 2016

OK experience. Close to activities and highway access. Attention to food on the breakfast bar could have been better (some "iffy" fruit). My bed was uncomfortable but my friend slept great in the other queen bed in same room.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dianepJ272SM
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear dianepJ272SM: Thank you so much for sharing your experience with us. We strive to always meet and exceed the expectations of our guests, and I will absolutely be looking into the issues you've noted. It is my hope that you will consider staying with us again in the future, so that we may have the opportunity to elevate ourselves...

La Habra, California
Reviewed 31 March 2016

Great hotel staff was great and to top it off we had a great breakfast. The property is nice, beds were very comfortable and did I mention the breakfast. Staff were very helpful and the facility is very nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank corker525
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear corker525: Thank you so much for sharing your experience at our Hilton Garden Inn! We take such pride in ensuring that the needs of our guests are taken care of, and your kind words will serve as motivation to our staff to keep up the good work! We appreciate your feedback, and hope to welcome you here again soon....

Houston, United States
Reviewed 31 March 2016

This hotel is very nice. The rooms are fresh, the staff is nice, the location is lovely. There is a full service restaurant and bar. The river front location seems cooler in the summer. It sits right on a nice riverside walking path. The pool are is nice. The exercise room is large and is rarely fully utilized.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Carol E
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Carol E: Thank you so much for taking the time to share your experience at our Hilton Garden Inn. I am so pleased to hear that you enjoyed your time with us, and found our property to be lovely. Our riverfront location, as well as our proximity to historic Downtown Yuma are among the favorite amenities of our guests....

Fresno, United States
Reviewed 28 March 2016

Clean, but some noise from outside. Worst was that the controllable air mattress system went flat, despite being set to firm. Then had the worst mix up ever with the billing. Still is not sorted out despite time at the desk and 3 phone calls afterward. No offer to do anything for trouble, either.

Review collected in partnership with Hilton Garden Inn
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1Thank Gregory S
CalistaF, General Manager at Hilton Garden Inn Yuma Pivot Point, responded to this review

Dear Gregory S: Please allow me to apologize that you experienced any inconveniences during your time with us. This is absolutely not the impression we like for our guests to leave with, and I regret that we failed to meet your expectations. Please be assured that our staff and management team will get any billing mix ups taken care of,...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Stay at the Hilton Garden Inn Yuma and wake up on the Colorado River! This new hotel is located on the Historic Yuma Crossing National Heritage Landmark and downtown Yuma's river walk. Enjoy free WiFi and great amenities like on-site restaurant and bar, heated pool and complimentary fitness center. ... more   less 

Additional Information about Hilton Garden Inn Yuma Pivot Point

Address: 310 N Madison Ave, Yuma, AZ 94606
Region: United States > Arizona > Yuma
Price Range: $141 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Yuma Pivot Point 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Hilton Garden Inn Yuma Pivot Point Hotel Yuma
Hotel Style:
#1 Business Hotel in Yuma
#3 Family Hotel in Yuma
#3 Romantic Hotel in Yuma
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Yuma Pivot Point staff and other travellers.
3 questions
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Oakland, California
5 months ago
Los Angeles, California
7 months ago
Santa Fe, New Mexico
10 months ago

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Questions? Get answers from Hilton Garden Inn Yuma Pivot Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Step from old Downtown”
 of 5 bubbles 846josephm, 5 Feb 2017 | Read review
“3rd or 4th floor facing the river and park”
  • park and bridge to California
  • Gateway Park and bike path
 of 5 bubbles X-NYr, 22 Jan 2017 | Read review
“We were on the first floor and surprisingly quiet. We had a beautiful view of the river. Good prices for AAA and seniors!”
 of 5 bubbles NelsonSarah, 6 Jan 2017 | Read review
“either side is good... one is a sunset, and other sunrise... your preference.”
 of 5 bubbles ycnangriff, 14 Dec 2016 | Read review
“The king bed we had was adjustable ... pull the sheet back and look on the side of the bed for the control.”
 of 5 bubbles DesertBoomers, 17 Nov 2016 | Read review
5 of 5