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Best Western Plus Castlerock Inn & Suites

467 reviews
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Traveller (37)
Room & Suite (23)
Dining (4)
Overview
  • Excellent65%
  • Very good27%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“castle rock”(12 reviews)
“front desk”(46 reviews)
“crystal bridges”(32 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Castlerock Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)Write a Review
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Traveller rating
289
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12
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LanguageEnglish
289
128
25
12
7
Show reviews that mention
All reviewscastle rockfront deskcrystal bridgesgreat place to stayhot breakfastwaffleshot tubnice hotelwould definitely stay here againenjoyed our stayeach morningfitness roomking roomwe've stayedstaff was very friendlyindoor poolrooms are clean
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1 - 5 of 461 reviews
Reviewed 3 weeks ago

I have stayed at many Best Westerns without any major issues and I used my reward points to stay at this lodging. Initially, I didn’t review this hotel because it was mostly mediocre. I agree with some of the other reviews about the breakfast being...More

Thank KansasKurmudgeon
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 2 weeks ago

I want to personally apologize for any inconvenience regarding your call back situation as I am assuming there was a miscommunication in my getting the message as I would have called you to help and I am still available to help answer your questions and...More

Hotel's Favourite
Reviewed 16 November 2017

This is a very nice Hotel. The rooms are very clean, quite and comfortable. It is located in a area with countless restaurants. If you can't find something to eat then you are not looking. the Breakfast was very good with a large selection and...More

Review collected in partnership with Best Western
Thank roberthU4509SB
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 8 December 2017

Thank you for giving our hotel a great review and we want you to know we appreciate you and wish you a very Merry Christmas!

Reviewed 6 December 2017

We stay at Castlerock Inn several times a year and are always completely satisfied. We recommend this hotel to anyone we know that are going to stay in the Bentonville area. The location right on 71 business make it very easy to get in and...More

Review collected in partnership with Best Western
Thank Steve C
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 8 December 2017

From the staff here at Best Western Plus Castlerock Inn & Suites we appreciate the great review and look forward to your next stay. Have a Merry Christmas and Happy New Year!

Reviewed 1 December 2017

We stayed here while visiting a family member who is in the nursing home close by, the hotel was easy to find and get to and the rooms were great, this is the third time we have used this hotel and will continue using this...More

Review collected in partnership with Best Western
Thank Tammy S
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 8 December 2017

Thank you for the great review and we look forward to seeing you again and wish you a very Merry Christmas and Happy New Year!

Reviewed 16 November 2017 via mobile

This Best Western is close to downtown and the Crystal Bridges Museum. Wonderful breakfast comes with the room and the service throughout the hotel is very professional and welcoming. I will definitely stay here again.

Thank Sally M
Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 17 November 2017

From our staff here at Best Western Plus Castlerock Inn & Suites we want to say thank you for the great review and we look forward to you staying with us again. We appreciate you and hope you have safe travels and Happy Holidays.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$92 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Bentonville
#3 Business Hotel in Bentonville
#4 Family Hotel in Bentonville
#5 Romantic Hotel in Bentonville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (23)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (18)
Bathroom (7)
Business Centre & Event Rooms (2)
Questions & Answers
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26barbp
11 August 2017|
AnswerShow all 4 answers
Response from hunk1229 | Reviewed this property |
Close enough that distance really isn't an issue.
0
Votes
mymeme0226
15 July 2017|
AnswerShow all 7 answers
Response from Christina P | Property representative |
No I'm sorry there is no shuttle at this time
0
Votes
Danceteachercari
16 April 2017|
AnswerShow all 3 answers
Response from Christina P | Property representative |
6am to 10pm
0
Votes
Room Tips
"No ice on first floor and elevator is slow to floors 2 and 3. 1st floor near the back door very handy for..."
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"Rooms on 3rd floor were quiet."
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"Rooms with refrigerator and microwave no pets which we like"
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"don't have a room right next to the lift - you'll hear every ping of the lift bell"
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