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2018-01-29 2018-01-30
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    Best Western Plus Castlerock Inn & Suites

    501 SE Walton Blvd, Bentonville, AR 72712-6768
    +1 855-850-6175
    Hotel website
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    2018-01-29 2018-01-30
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    Traveller (37)
    Room & Suite (23)
    Dining (4)
    • Excellent65%
    • Very good27%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “castle rock” (12 reviews)
    “front desk” (46 reviews)
    “crystal bridges” (32 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus Castlerock Inn & Suites
    Special Offer: BOOK DIRECT & SAVE
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    Jan 29Jan 30
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (467)
    There are newer reviews for Best Western Plus Castlerock Inn & Suites
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    31 - 35 of 461 reviews

    Reviewed 7 September 2017 via mobile

    My family have always stayed at the Best Western years ago. It's been years since I've used a Best Western . It was a very pleasant experience . The staff is always making you feel welcomed are very friendly, and helpful. Rooms are spacious and...More

    1  Thank Carolyn H
    Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 13 September 2017

    We appreciate you taking a moment and giving our hotel a great review. We enjoy making sure our guests are happy and comfortable when away from home. Thank you

    Reviewed 7 September 2017 via mobile

    I was charged a pet fee when we didn't bring a pet. Call three times to reach the GM to dispute charges. When I finally reached the GM Christina Preston she was rude and told me to stop calling and she will call me back....More

    1  Thank James J
    Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 8 September 2017

    We are sorry that you are upset with the $75 pet fee that was charged because we are not a pet friendly hotel unless it is a service animal and as myself and the staff explained we would gladly provide you with the pictures of...More

    Reviewed 6 September 2017

    An excellent Best Western in Bentonville...price is much less than other BWs of similar quality...amenities are excellent...wifi in BWs is spotty, but super strong signal in this one...convenient to Walmart Headquarters and Crystal River Museum...

    Review collected in partnership with Best Western
    Thank Katie G
    Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 8 September 2017

    Thank you for your great review and we appreciate you and hope to see you again in your travels.

    Reviewed 4 September 2017 via mobile

    Over Labor Day weekend, my family and I wanted to visit Bentonville for the weekend. Crystal Bridges Art Museum and the Amazeum were on our to-do list, so we were looking for a hotel that was in close proximity. Best Western Castle Rock Inn and...More

    1  Thank lovelyinsideout
    Reviewed 31 August 2017

    I selected this place because of the great reviews, decent price and hot breakfast. I was a little disappointed. In hindsight, i probably should have spent a little more and stayed at the double tree. The staff was definitely friendly as mentioned in many previous...More

    Thank mkim191
    Response from Christina P, General Manager at Best Western Plus Castlerock Inn & SuitesResponded 4 September 2017

    We want to apologize that you were unable to use our pool during your stay as it was being refurbished and was up and running the following day. From the staff here we want to thank you for your review and will use this to...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Tennis Court
    • Price range
    • US$92 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Bentonville
    • #3 Business Hotel in Bentonville
    • #4 Family Hotel in Bentonville
    • #5 Romantic Hotel in Bentonville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Best Western, Travelocity, Hotwire, getaroom.com, Orbitz, Priceline, Evoline ltd and Cancelon so you can book your Best Western Plus Castlerock Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arkansas >
    • Bentonville
    • Also Known As
    • Best Western Bentonville ,
    • Bentonville Best Western
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    Traveller (37)
    Room & Suite (23)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (18)
    Bathroom (7)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    11 August 2017|
    AnswerShow all 4 answers
    Response from hunk1229 | Reviewed this property |
    Close enough that distance really isn't an issue.
    15 July 2017|
    AnswerShow all 7 answers
    Response from Christina P | Property representative |
    No I'm sorry there is no shuttle at this time
    16 April 2017|
    AnswerShow all 3 answers
    Response from Christina P | Property representative |
    6am to 10pm
    Room Tips
    "No ice on first floor and elevator is slow to floors 2 and 3. 1st floor near the back door very handy for..."
    Read review
    "Rooms on 3rd floor were quiet."
    Read review
    "Rooms with refrigerator and microwave no pets which we like"
    Read review
    "don't have a room right next to the lift - you'll hear every ping of the lift bell"
    Read review
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