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Holiday Inn Express & Suites

149 reviews
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Traveller (8)
Room & Suite (10)
Dining (2)
Overview
  • Excellent31%
  • Very good39%
  • Average18%
  • Poor10%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2.5 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (149)Write a Review
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16
4
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All reviewspancake machineturkey sausagelots of dining optionshot cinnamon rollssmall fridgewedding partyroom was cleanstay there againsoccer tournamentcheck in was quick and easybreakfast barup to dategreat night sleeplate checkhot breakfastrooms were greatconvenient location
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11 - 15 of 146 reviews
Reviewed 27 July 2017 via mobile

I stay at many Holiday Inn's and it's what I expected. But, what I did not expect was that the breakfast was not included. Normally the breakfast is very simple, but it helps get me by until a later time I can actually sit and...More

Thank John D
Response from IHGService, Guest Relations Manager at Holiday Inn Express & SuitesResponded 11 August 2017

Dear John D, We appreciate you for sharing your review about your recent stay. We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced....More

Reviewed 17 July 2017 via mobile

Rooms are very clean. Nice workout area, no machine weights just free weights. Front drive is under construction so you have park then walk to the front of the building. Goid breakfast bar, but the omelet not so good.More

Thank Sue D
Response from Rena B, General Manager at Holiday Inn Express & SuitesResponded 18 July 2017

Thank you for taking the time to share your recent experience at our Holiday Inn Express in Bentonville. It is very important to us that our guests have the best stay possible! Your feedback gives us the tools we need to meet and exceed our...More

Reviewed 16 July 2017 via mobile

Only because the desk attendant was courteous! He did put us in a room away from the elevator and ice machine. The breakfast was worth exactly what the price is... free. Biscuits so cold and hard and no microwave to heat. Attendant suggested maybe trying...More

Thank orter
Response from Rena B, General Manager at Holiday Inn Express & SuitesResponded 18 July 2017

Thank you for staying with us and for taking the time to provide us with your valuable feedback. Customer service is our number one concern! We want to provide a great experience from start to finish. I am truly sorry that this was not your...More

Reviewed 19 June 2017 via mobile

Nice beds and only 4 miles from Crystal Bridges art museum. I stayed 2 nights and days to do the hiking trails surrounding crystal bridges as well as see the Chihuly displays inside and out located there. I had a blast. Breakfast was pretty good,...More

2  Thank genia101
Response from Rena B, General Manager at Holiday Inn Express & SuitesResponded 21 June 2017

I really appreciate your taking the time to share your recent experience at our Holiday Inn Express. Our number one concern is Guest Service and providing you with the best experience possible where everything exceeds your expectations. As a valued guest, your feedback is very...More

Reviewed 25 May 2017 via mobile

Stayed at the Holiday Inn in Bentonville and had a great experience. The beds were very comfortable and I had a great night sleep. The hotel staff was friendly and I was able to have a good stay for the week. I found the hotel...More

1  Thank Kdawg282
Response from Rena B, General Manager at Holiday Inn Express & SuitesResponded 19 June 2017

Thank you for staying with us and for taking the time to provide us with your valuable feedback. Customer service is our number one concern! We want to provide a great experience from start to finish. We strive to earn good reviews and your feedback...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$89 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (10)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Ask for a room on the side where the exterior remodel is done if you like to sleep in."
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"All good and easy access."
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"Skip breakfast"
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"Do ask for a King Garden tub room."
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