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Four Points by Sheraton Bentonville

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211 SE Walton Blvd, Bentonville, AR 72712-6765
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (31)
Room & Suite (12)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Bentonville
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 24 hotels in Bentonville
Location
Cleanliness
Service
Value
Four Points by Sheraton Bentonville is located just minutes from Walmart Headquarters, the Crystal Bridges Museum of American Art, Downtown Bentonville, and other great local attractions. Our Bentonville, AR hotel is close to over 30 major corporate offices, Bike Bentonville activities, and just a few miles from Northwest Arkansas Regional Airport (XNA).
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Room & Suite (12)12
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Restaurant
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
Hotel links
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Location

Full view
48Car recommended
Grade: 48 out of 100
29Restaurantswithin 1 km
1Attractionwithin 1 km
124Reviews2Q+A16Room tips
Traveller rating
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  • 8
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Popular mentions
Brendaluscious wrote a review Jun. 3
Colorado Springs, Colorado8 contributions3 helpful votes
This was my second stay at this hotel. First was in September of 2019. Lobby very quiet both times, and we like the lobby as a place to be other than the room. I suspect this hotel hosts groups/conferences and adjusts staffing and services accordingly. It was clean, beds comfortable, and bedding high quality. This visit, towels were in short supply and thin. Some had a slight sour smell, but this is a very humid place. Yes, A/C unit was loud. I always have a white-noise generator, which took care of the A/C issue. We liked the interior window. Just there one night. If you want an exterior window, ask for it at registration. I liked the all-white bathroom. No wood tones there! Tub was comfortable. Water pressure good. Sign at desk stated indoor pool is open but not heated so didn’t attempt to use it. Didn’t like the bright LED lights in the room - a personal preference. As I’ve noticed on this entire trip, staff is a mix of high quality experienced people and new inexperienced and unskilled people. This is true in hotels, restaurants and more. Thank you, COVID-19!
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Date of stay: June 2021Trip type: Travelled as a couple
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Kitty G wrote a review May 2021
Kansas City, Missouri2 contributions1 helpful vote
This hotel must be closing down. We were shocked to see the state of this place. The lobby was decent but nothing was open. The guy at the front dest appeared to know nothing about the restaurant he referred us to visit. He appeared confused with the registration process. The elevator was dirty and missing paint. The room was without a window or air flow. Lots of construction workers were hanging out around the back entrance to the hotel. We had to leave & have a pleasant evening at the Holiday Inn Express. Beware!
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Date of stay: May 2021
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stephrab wrote a review May 2021
New York City, New York531 contributions262 helpful votes
The outside looks like a dump. The inside is not. But first impressions are so important and here it there exceedingly low and poor. Also, some issues that management clearly does not have their finger on. I have included a picture of the wash towel that was sitting out and greeted us. It was coming apart. There is no reason a hotel of this stature should ever allow this to happen. And then, no whitener/creamer for the coffee to be found anywhere in the hotel. Management, are you listening?
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Date of stay: May 2021Trip type: Travelled with family
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Response from Celine Peruzzi, General Manager at Four Points by Sheraton Bentonville
Responded May 5, 2021
Thank you Stephrab for taking the time to review the Four Points Bentonville. I am sorry that our hotel did not make a great impression on you. That certainly is out of character of the normal reviews and compliments we typically receive. Regarding the wash towel you received, hotels across the nation are currently faced with a towel and sheet shortage and when desperate times, call for desperate measures, we had to improvise and find the next best solution. I understand the wash towel was not the quality we aim for here at the Four Points and for that I am sorry. However, we were able to provide our guests with the necessities they deserve. Thank you again for your review. I hope you'll give us another chance to earn your trust in us again and allow us to prove that we are a great team and hotel.
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AEJ wrote a review Dec. 2020
3 contributions
This hotel is massive, which you'd never know from the outside. I was put into a room on the top floor and all the way in the back, which I loooved. I value privacy and solitude; and this place was perfect for that, as I never once heard another person on my floor what so ever. The room was huge, the bed was comfortable, and it was clean and tidy. The front desk staff was great- especially the male gentleman who was at check out. The breakfast was largely disappointing (a muffin, a breakfast bar, and a water bottle), which I personally consider important with any hotel stay, but everything else was great. Would be 5 stars if they offered a better selection of breakfast items, which can still be done even with Covid restrictions.
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Date of stay: December 2020Trip type: Travelled solo
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Jeff S wrote a review Sep. 2020
1 contribution
My wife and I had a 2-night stay at this property. We were to pick up a bike I’m buying from a Bentonville bike shop, visit Crystal Bridges, enjoy great Bentonville restaurants, etc. We found out this afternoon the bike shop won’t have our bike ready, so we attempted to cancel the hotel reservation for the following two nights. I’ve never had this happen, but we missed the cancellation window by seven minutes (yes, 7!), and the hotel is still charging us for a full night plus taxes and fees. The general manager, Celine Peruzzi, was entirely unsympathetic. She told me I knew the deadline when I booked the hotel, and it was my fault for missing the deadline. I need to reiterate: I missed the deadline by SEVEN MINUTES. I cannot possibly endorse a hotel who takes such a short-sighted view of customer service. In light of Covid, you’d think more properties would be willing to fight for customer loyalty. Apparently not the Four Points by Sheraton in Bentonville.
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Date of stay: September 2020
Service
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Response from Celine Peruzzi, Sales at Four Points by Sheraton Bentonville
Responded Sep. 12, 2020
Thank you for taking the time to review our hotel and to provide your honest and valued feedback. I am sorry that you feel that our customer service is "short-sighted". Our team takes great pride in providing the best customer service to all of our guest. I am empathetic to your frustrations regarding hotels and third party travel booking websites cancellation policies. Since Covid, most hotel brands and third party travel agencies have loosened their cancellation policies from 72 hours to 24 hours because of travel restrictions. There are options when choosing to book through a third party and especially with Expedia you can purchase a Non-Refundable package or a refundable package with restrictions. Unfortunately, during these unusual times, hotels and travel partners are having to adhering to their cancellation policies. That is why we caution our guest to fully understand the cancellation policy. We truly appreciate your feedback as it is critical to our success in providing the utmost customer service. We hope you and your family stay safe, healthy and wishing you happy travels.
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PRICE RANGE
US$99 - US$271 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArkansasBentonville
NUMBER OF ROOMS
105
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Frequently Asked Questions about Four Points by Sheraton Bentonville
Which popular attractions are close to Four Points by Sheraton Bentonville?
Nearby attractions include Bolt NWA (0.8 km).
What are some of the property amenities at Four Points by Sheraton Bentonville?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Four Points by Sheraton Bentonville?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Points by Sheraton Bentonville?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Bentonville?
Conveniently located restaurants include Flavors Indian Cuisine, Taziki's Mediterranean Cafe - Bentonville, and Azul Tequila Mexican Cuisine.
Are there opportunities to exercise at Four Points by Sheraton Bentonville?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Four Points by Sheraton Bentonville offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Is Four Points by Sheraton Bentonville accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.