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Holiday Inn Express & Suites Conway

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Traveller (17)
Room & Suite (15)
Dining (6)
Overview
  • Excellent62%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(54 reviews)
“ruth ann”(4 reviews)
“breakfast staff”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Conway
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Offers from Holiday Inn Express & Suites Conway
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (329)
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329 results
Traveller rating
195
72
29
12
21
Traveller type
Time of year
LanguageEnglish
195
72
29
12
21
Show reviews that mention
All reviewsfront deskruth annbreakfast staffawesome hotelthe air conditioningroom was cleanexcellent customer servicewould stay here againchoose this hotelthe breakfast areamorning breakfastupon checkwonderful staynext morningparking lotconvenient locationstaff was friendly
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1 - 5 of 329 reviews
A TripAdvisor Member
1
Reviewed 1 week ago

The room had high humidity and the carpet was damp from the high humidity. The pool was very nasty and needed chemical correction. The breakfast bar was great, but the food service did not leave the food out til end of breakfast time.

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Hotel's Favourite
Reviewed May 11, 2018 via mobile

Our daughter graduated from Hendrix and we chose holiday inn express as our “home base” for the festivities. As a platinum elite member, I know what to expect. The staff was welcoming and professional. We stayed on the 4th floor which has a small balcony....More

Thank khmz1213
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded May 14, 2018

Thank you for your review. We are pleased to know you enjoyed your stay. We look forward to seeing you again soon!

Reviewed 1 week ago via mobile

We have stayed here before. Each time we come the hotel seems to be going down hill. The rooms are small and need to be updated and cleaned! We have stayed at Holiday Inn Express in other cities and the hotel rooms are much more...More

Thank libbyfg
Reviewed 3 weeks ago via mobile

Room was good but stayed two nights and there was no housekeeping visit between nights. I came in at about 7 and beds not made nor towels restocked. Called front desk and they said there was no housekeeping there. They did not apologize or offer...More

Thank Albert T
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 2 weeks ago

Thank you for your review. We regret to know your stay was less than satisfactory. We strive to provide the best possible experience for all of our guests and will use this your feedback to continue improving our services. We hope you will continue to...More

Reviewed 5 weeks ago via mobile

Quick review. Nice, clean hotel. Beds were comfy, room was clean and breakfast was typical for a hotel breakfast. Only grip is I sent the AC at 60 but I guarantee it never got that low. Could be that it was 90+ degrees outside during...More

Thank Steve M
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 2 weeks ago

Thank you for your review. We are pleased your stay was clean and comfortable. We apologize that the ac temperature did not meet your comfortability.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (17)
Room & Suite (15)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
hlowe34
November 20, 2016|
AnswerShow all 2 answers
Response from RuthLively | Property representative |
Hello, Hlowe34! Yes, we do have rooms with double queen beds with a balcony. We have double queen and single king rooms with balconies, double queen and single king standard rooms, and double queen and single king suites... More
0
Votes
hlowe34
November 20, 2016|
AnswerShow all 3 answers
Response from RuthLively | Property representative |
Yes, we do, based on availability
0
Votes
Room Tips
"Find another room in another hotel."
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"Leave them clean"
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"Holiday Inn is always the best. Close to everything. Highly recommend this one."
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"A/C was not working properly. You either had to be freezing or very hot. Only their for 1 day so not worth..."
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