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Holiday Inn Express & Suites Conway

284 reviews
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Traveller (8)
Room & Suite (15)
Dining (6)
Overview
  • Excellent63%
  • Very good21%
  • Average7%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(50 reviews)
“cinnamon rolls”(3 reviews)
“breakfast staff”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Conway
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (284)Write a Review
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Traveller rating
174
60
21
10
19
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Time of year
LanguageEnglish
174
60
21
10
19
Show reviews that mention
All reviewsfront deskcinnamon rollsbreakfast staffthe hotel is conveniently locatedwould stay here againawesome hotelchoose this hotelexcellent customer serviceupon checkmorning breakfastcollege visita great place to staynight's sleeprooms are nicemeeting roomnext morningparking lot
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1 - 5 of 284 reviews
Reviewed 1 week ago

Thanks to Ruth Ann and the gang again for another awesome stay! Being Platinum Elite got me an upgrade to a King Suite, which was wonderful. One of my favorite places to stay on my business travels. Thanks again!

Thank jlc03003
Hotel's Favourite
Reviewed 13 November 2017

We were exhausted and hungry by the time we found the entrance to the hotel. Angela E. at the front desk was lovely. When we moaned about hunger and wanted something substantial, she suggested Outback which is physically "out back"! After a quick trip to...More

Thank LizinVegas
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 12 December 2017

Thank you for your review! We are pleased to know you enjoyed your stay with us, especially the Keurig! We look forward to welcoming you back again soon!

Reviewed 2 weeks ago via mobile

What a wonderful venue to throw a party at. The staff was so amazing again. Kaitlyn made my day as the party planner so much easier and less stressful checking in and even re assigning us a room closer to the party room. The staff...More

Thank Tasha H
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 1 week ago

It is truly our pleasure in having you here. So glad we have the relationship to bring these parties to life. You do amazing work and we always look forward to your next creation in the meeting space. We appreciate the kind comments regarding our...More

Reviewed 2 weeks ago

We were in town for a brief getaway and decided to stay at this hotel. The checkin was fast and easy and finding our room was a breeze. Upon entering, the room had this large tiled area devoid of anything. A small table or shelf...More

Review collected in partnership with this hotel
Thank Dietrich D
Reviewed 3 weeks ago

First room we were assigned had black mold all over bathroom walls. Second room was not vacuumed. Decided to check out a day early, and the clerk refused to let us check out. We had booked through headquarters. I called the corporate offices, and they...More

Thank olivedeaun
Response from RuthLively, General Manager at Holiday Inn Express & Suites ConwayResponded 3 weeks ago

Thank you for your feedback as this allows us to know what we are doing right and where we can improve in the future. First, I would like to apologize for the experience you encountered. We value you as an IHG Rewards member and regret...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Conway
#6 Family Hotel in Conway
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (8)
Room & Suite (15)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
hlowe34
20 November 2016|
AnswerShow all 2 answers
Response from RuthLively | Property representative |
Hello, Hlowe34! Yes, we do have rooms with double queen beds with a balcony. We have double queen and single king rooms with balconies, double queen and single king standard rooms, and double queen and single king suites... More
0
Votes
hlowe34
20 November 2016|
AnswerShow all 3 answers
Response from RuthLively | Property representative |
Yes, we do, based on availability
0
Votes
Room Tips
"check for cleanliness, becare of water by elevators....very slick floors."
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"The room was great, spacious and clean. The staff was very courteous. Would like to see a pantry added for..."
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"Quiet, clean and comfortable"
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"Clean the room"
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