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Holiday Inn Express & Suites Conway

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#9 of 19 Hotels in Conway
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1 room 2 adults 0 children
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Holiday Inn Express & Suites Conway
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170 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Reviewed 3 days ago NEWvia mobile

I spent a night at the Conway the 18th, Storey checked me in and updated my priority club account. She was more than helpful, courteous and kind. We need more with her work ethic. Room was clean and well kept. Richard Baughn

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Helpful?
Thank Richard B
Booneville, Mississippi
Reviewed 1 week ago

We were met by a friendly clerk who made our visit even better. The room was quiet and comfortable, giving is a nice sleep. All was well. There were no problems and breakfast was fine the next morning. I have no problem recommending this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank Clifton C
St Louis, mo
Reviewed 1 week ago via mobile

Good location friendly staff and basic room. I have stayed here several times and would again. The property is well Kelly and walkable to a couple of eating places. The breakfast is basic and always fresh and well maintained.

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Helpful?
Thank 921clinth
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for the great review! We appreciate your loyalty, and we look forward to welcoming you back again. Thank you for the comments on our friendly staff! I will pass your kind words along and it will make their day. Thank you.

Conway, Arkansas
Reviewed 1 week ago via mobile

The positive about this hotel is that it is clean. However, I will be finding somewhere else to stay my next weekend trip to Conway. It was very loud from 5AM to 10AM- from other guests to workers- it sounded like moving furniture and plumbing work. The AC unit in our room also sounded like it was going to spontaneously...

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1Thank discerningtraveler15
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you very much for sharing your experience. I would like to start with apologizing for the inconveniences you faced during your stay. We believe your quality of sleep to be extremely important, so to learn that your sleep was affected is disappointing to us as well. We hope you understand that your stay was an exception and very uncharacteristic...

Pineville, Louisiana
Reviewed 2 weeks ago via mobile

Great hotel, great rates, wonderful & helpful staff, b-fast was clean and well done, IHG program is great program We stayed on our way to Branson from Louisiana Turned of interstate, great nights stay, then quick trip to our final destination!

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Helpful?
Thank Onewaymn
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much! We love to hear that our members are pleased with the Rewards Club. We also appreciate your comments regarding our property! We take pride in our hotel and in our team. We are so glad you enjoyed your stay! We look forward to seeing you again next time you visit the area!

Jonesboro, Arkansas
Reviewed 5 weeks ago

First of all, I booked a reservation through the IHG site using points and cash. Being an Spire Elite member I thought I would have no issues. I was wrong. When I arrived to check in, the teenage girl behind the front desk took ten minutes to find my reservation, once she found it she answered a phone call that...

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Helpful?
1Thank K E
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for your review. I apologize for the issues you have described as there seems to be some discrepancies with who you may have called prior to arriving at our location to check in. We, here at the hotel, did not receive a call from you identifying yourself before you arrived to check in. If you had called asking...

Arkansas
Reviewed 8 March 2017

our room was spacious and had everything you could think of like a mini fridge, microwave and sink in what I called the sitting area. This space had a table with chairs as well as a couch and coffee table. The 2 queen beds were comfortable and clean. Bathroom was spacious and very clean and had all the necessities plus...

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Helpful?
Thank Jenny K
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much! We are so glad to know that we will be able to welcome you back again and again in the future. Thank you for staying with us and for taking the time to write a review. Your feedback is extremely valuable to us. We are thrilled you enjoyed your room's layout, amenities, and the detailed attention...

Lexington, Kentucky
Reviewed 28 February 2017

Stayed here for a weekend visiting relatives in the area. The hotel is pretty standard. While housekeeping did a pretty fair job, one of the beds in my room looked like whoever made it didn't think that the wrinkles should be smoothed out. The keycard for the hotel and room door lost its code after one day. The young lady...

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Helpful?
Thank jay S
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you for the great review! We are glad you enjoyed your stay and especially your breakfast. We apologize for the inconvenience you experienced with the receipt. Please allow me to explain so that you are aware for future reservations. We put receipts under the doors (by 5am) of guests whose cards were charged the night before. The rate option...

Bentonville, Arkansas
Reviewed 28 February 2017

Great hotel! Clean, friendly, accommodating, great breakfast and good parking. We travel to Conway on a regular basis to visit my daughter while she attends UCA. This will be our hotel for the next few years! Alycia @ the front desk is great!

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Thank nwakevin
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for the great review and for recognizing our dedicated staff. We also love UCA, and we think Alycia is great too! We are so glad you enjoyed your clean room, the delicious breakfast, and the parking options. We look forward to welcoming you back each time you visit Conway. Thanks again!

Central IL
Reviewed 19 February 2017 via mobile

Our son stayed here while interviewing for a job in Mayflower ... very nice town, centrally located to other businesses/restaurants .... very friendly/helpful and like new hotel .... using again for future visits!

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Thank DSVance
RuthLively, General Manager at Holiday Inn Express & Suites Conway, responded to this review

Thank you so much for the wonderful comments regarding our staff, town, and location. The updated, modern design of our hotel is so sleek! We are glad you enjoyed your stay. We remember your son, and we hope he got the job. Thank you for staying with us, and we look forward to having you back again very soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We are located at I-40, Exit 125 in Conway, AR. Hotel opened in April 2012 and is a very upscale and modern decor. A great Central Arkansas location just 30 miles from Little Rock Airport. A great home away from home, with a friendly staff that offers the very best of service! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Conway

Address: 2330 Sanders Rd, P.O. Box 576, Conway, AR 72032-2802
Region: United States > Arkansas > Conway
Price Range: $127 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Conway 2.5*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#4 Business Hotel in Conway
#6 Family Hotel in Conway
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Conway staff and other travellers.
2 questions
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Oklahoma City, Oklahoma
5 months ago
Oklahoma City, Oklahoma
5 months ago

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Questions? Get answers from Holiday Inn Express & Suites Conway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid bottom floor”
jennykN5766WY, 8 Mar 2017 | Read review
“Convenient to highway”
561carols, 31 Jan 2017 | Read review
“Some 4th floor rooms have small balconies. Front of building gets evening sun, Back of hotel gets sunrise.”
gowhenpriceisright, 24 Oct 2016 | Read review
“Any room is good”
bsmoore313, 14 Sep 2016 | Read review
“our room was quiet at night cleaned in the mornings close to restaurants, shopping, theater”
750patl, 22 Aug 2016 | Read review
5 of 5