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Hilton Garden Inn Conway

487 reviews
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Traveller (16)
Room & Suite (18)
Dining (4)
Overview
  • Excellent62%
  • Very good23%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Conway
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (487)Write a Review
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All reviewsbusiness triprestaurants and shoppinggreat stayplace to staybusiness centerthe staff was greatfitness centerdefinitely stay here againbreakfast was excellentgreat roomscomplimentary breakfastpool and hot tubclean roomsexcellent hotelfront desk staffeasy accessbed was comfortable
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1 - 5 of 483 reviews
Reviewed 5 days ago via mobile

Very nice hotel in Conway. Entire hotel very clean and rooms were very clean. The beds are very comfortable and the bathroom was spotless. The grill/bar is a nice change of pace. Competition around this hotel does not have that. Jennifer at the bar/grill was...More

Thank NWABeachFamily
Response from Donna B, General Manager at Hilton Garden Inn ConwayResponded 3 days ago

Thank you for taking a moment to share your experience. I am happy to hear you found the accommodations and guest service at the Hilton Garden Inn Conway to your liking. A very sincere thank you for your accolades for Jennifer Waters. I am excited...More

Hotel's Favourite
Reviewed 13 July 2017 via mobile

I've been visiting Conway for the past 3 years now because of my son attending one if the colleges here and I've always stayed at this hotel (except just once 😊). It is nice, clean, good service personnel and what I like is -- they...More

Thank GiosDai
Response from Donna B, General Manager at Hilton Garden Inn ConwayResponded 14 July 2017

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn Conway to your liking. We look forward to welcoming you back to your "home away from home" in the future. At Hilton Garden Inn,...More

Reviewed 3 weeks ago

Sin internet... It is incredible that a hotel that has mostly guests traveling on business purposes don't advise that they would not have internet service available. According to the hotel staff, it was broken for more than a month and it was just not working....More

Review collected in partnership with Hilton Garden Inn
Thank 958judithg
Response from Donna B, General Manager at Hilton Garden Inn ConwayResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Wi-Fi system suffered equipment failure during a recent power outage making access to the Wi-Fi very limited. We apologize for the inconvenience....More

Reviewed 3 weeks ago

We were on business and had a very late check in and early departure-- but all was as expected. The fan HVAC was a little bit louder than I expected but the bed and pillows were very comfortable and high quality.

Review collected in partnership with Hilton Garden Inn
Thank O1369ZAjayb
Response from Donna B, General Manager at Hilton Garden Inn ConwayResponded 3 weeks ago

Thank you for choosing the Hilton Garden Inn Conway. We appreciate your business and look forward to welcoming you back to the hotel in the future.

Reviewed 3 weeks ago via mobile

Also a there was a spider in our room and very scratchy toilet paper. The treadmills are tired looking but work. It does have an indoor pool and hot tub which we did not use. I would choose the Home2 Suites instead.More

Thank Montymeg
Response from Donna B, General Manager at Hilton Garden Inn ConwayResponded 3 weeks ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We are excited to let you know our Stay Connected WI-FI undergoes...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$90 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Conway
#2 Romantic Hotel in Conway
#4 Family Hotel in Conway
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$90 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Conway
#2 Romantic Hotel in Conway
#4 Family Hotel in Conway
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (16)
Room & Suite (18)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
bfaye4christ
13 May 2017|
AnswerShow all 3 answers
Response from MB-Traveler206 | Reviewed this property |
Put the Hilton app on your phone. You can see directions on a map for each of their properties
1
Vote
Philip S
19 October 2015|
AnswerShow all 2 answers
Response from Chad A | Property representative |
Hi Philip, Thanks for the question. Our suites do have separate bedroom and living room areas, however there is not a door between them only a hallway with the bathroom in the middle.
0
Votes
Room Tips
"I would not recommend room 200 unless you want to have a flood light outside your window."
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"Stay away from the north end of the fourth floor. It vibrates"
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"I personally prefer high floors just because you don't hear road noise like you would in lower floors..."
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"The room I had was a "suite" but very long and skinny and overall kind of awkward."
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