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Jinava Hotel & Restaurant

Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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Jinava Hotel & Restaurant
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94 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Conway, Massachusetts
Reviewed 3 days ago NEWvia mobile

Unsafe place, uncaring staff (if you can find someone), no front desk to ask a question (no English spoken), terrible accommodations with no hot water, broken curtains, not a stick of furniture in room to put your things, no TV, no WiFi, no coffee maker. Awful food and restaurant service. Isolated and far from town. It is a long hike...

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Thank Monica41589
Reviewed 1 February 2017 via mobile

Although hotel has a superb good view and clean room. However all curtain in room are broken , toilet has no curtain too. There is no water in shower . Staff are not helpful. And I found that they are peeking on us outside toilet when my wife try take shower at the night time . Very rude of them...

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Thank Casey C
Milan, Italy
Reviewed 24 January 2017 via mobile

Stunning view from top 'casitas' and very nice garden. Staff is nice but management imposes many many many silly rules which you will be required to follow by the book (eg don t bring snacks in otherwise you will be charged for them at hotel price although you already paid for them outside...). Some lost in translation misunderstandings came up...

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Thank fede b
Barcelona
Reviewed 2 April 2016

We stayed at Jinava's two nights. Location is really beautiful and accommodation is also clean and confortable. Service staff very nice and helpful BUT they have 1.000 stupid rules which made our stay very annoying. They stressed us all the time with payments every time we had breakfast, lunch or dinner. They also denied us to accept credit card after...

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1Thank Ialegre
A TripAdvisor Member
Level Contributor
2 reviews
Reviewed 20 February 2016 via mobile

We came on our last vacation as newlyweds and in two months we'll be 3 in the family. We had a great relaxing time! the view was spectacular! The service was awesome! We had our special table for breakfast right in front of the lake! The food is great! We'll be comming back for sure! If you come to san...

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Thank A TripAdvisor Member
Boulder, Colorado
Reviewed 10 January 2016

While the view from the private dock is beautiful, it is absolutely not worth the horrible experience. On the second night of our stay, around 6:30pm, all of our valuable items were stolen from our room. Our room was fully locked and we went out to dinner. When we came back, all of our extra cash and credit cards had...

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3Thank AMBSSB
Reviewed 28 December 2015 via mobile

To get that kind of view and relaxing atmosphere you need to carry your bags a few stapes. View is great staff is helpful direct access for a swim at the lake with clean clean water. The city is close. Highly recommended.

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Thank Tal M
Reviewed 22 November 2015

We are couple who came to San Marcos for a few days but stayed for more than a week, because we couldn't leave the view from our room, which was the best we saw in the whole area of the lake. The staff is super nice and helpful, have to mention Nicolas and Pablo who were very friendly and helpful,...

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Thank Izela M
Kennett Square, Pennsylvania
Reviewed 4 September 2015

We had an excellent time at Jinava Hotel! The views, natural surroundings, and the accommodations were beautiful and made you feel like you were in a tropical paradise. Next to our room was a calming waterfall surrounded by brightly-colored flowers. The restaurant's food was fresh and creative, offering plenty to eat. While staying at Jinava, there is no reason to...

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Thank Jessica M
Leiden, The Netherlands
Reviewed 28 August 2015 via mobile

We had a very relaxed stay at Jinava. Although Jinava is relatively expensive compared to other hotels around Lago de Atitlan, we found that it was absolutely worth the money. The hotel is situated beautifully on a hillside with lots of plants, trees and birds, right next to the lake. The rooms are spotless and comfortable. The staff is super...

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Thank Paul v

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge

Additional Information about Jinava Hotel & Restaurant

Address: San Marcos La Laguna, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > San Marcos La Laguna
Price Range: $65 - $68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jinava Hotel & Restaurant 3*
Number of rooms: 5
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Questions & Answers

Questions? Get answers from Jinava Hotel & Restaurant staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“nice rooms at the top - are more expensive with better view, and 2 shared bathroom rooms which are cheaper and still worth it!”
  • ROOM VIEW
 of 5 bubbles izelam, 22 Nov 2015 | Read review
“All of the rooms have a spectacular view!”
 of 5 bubbles jessicamQ3748ZL, 4 Sep 2015 | Read review
“top of stairs”
 of 5 bubbles N798HZalexc, 13 Nov 2014 | Read review
“We stayed in the bungalow "Mexico" and it was at the top of the resort. it was very comfortable.”
 of 5 bubbles Hilda326, 12 Sep 2014 | Read review
“The top rooms are wide and have a great view of the lake. You need to be fit though to climb the steps. There are other rooms closer to the lake.”
 of 5 bubbles LSSSantos, 30 Aug 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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