We have stayed here a few times in the past but after this visit it will for sure be our go too spot from now on. Sue is great, centrally located to all shopping, afternoon/night manager went out of his way to accommodate the guests with the broke ice machine. The balcony is great. Beautiful hotel
Stayed here for a weekend anniversary trip... staff is Five star Hotel is great and convenient to all downtown activities. FYI no elevator so if climbing up stairs is an issue look elsewhere. Not an issue for us, we needed the exercise anyway...LOL
This was our 3rd visit to the New Orleans hotel and we loved it! Jared and Andrew at the front desk were outstanding. Jared even arranged a scavenger hunt through Eureka for our group and we had the BEST time. The rooms are quaint and charming. They are also clean! The French restaurant below the hotel is excellent and I’d highly recommend it as well.
Service was above and beyond expectations, from checkin to checkout, stayed two days to see some of the local sites, shops, and local cuisine. Andrew at the front desk was excellent, always available for a recommendation or to chat about local must sees! The hotel itself is Victorian in style, very neat atmosphere. Not a large footprint on the block so a bit hard to locate from the street if your not paying attention! Shops, hotels, and restaurants are all mixed in on the street so you could literally walk by something your looking for quite easily. The street itself is very crowded and tight with parked cars and pedestrians. A bit on the noisy side at night with all of the local night life, just me and the mrs. so we didn’t really mind. The lounge in the lobby looked very cool, “Voodoo Lounge,” but didn’t get to visit, and was open pretty late. Also, no elevator in this building! I read this on another review and didn’t appreciate it until we were on the third floor!! As far as the room was concerned we were a bit let down but will start with the good; the bed was very large and comfortable. In room fridge/microwave/coffee maker(no keurig). Now for the bad; old wood floors make for a very loud experience if hotel is busy. Old building, no closets, antique armoire. Also we had to unplug the coffeemaker to use the microwave. Shower/jacuzzi tub was large. We did not use the tub, but the shower was pretty short, like I had to bend down to use and I consider myself average height at six feet. The floors in our room were pretty slanted towards one end of the room, which was pronounced and made us feel like we were in a fun house early in the morning to use the restroom. Overall, if your considering this hotel, I would recommend and stay again, although different room. The location is what is perfect about this place, convenient to shops and eats, including late night. There is a food truck behind the building and down a street in the parking lot of a bar that had truly phenomenal food and open from 10p-3am!!! I wish I knew the name since it was perfect for us checking in late! …
We stayed at the New Orleans hotel for just a weekend, Feb ‘21. The front desk is kind and helpful, and the hotel itself is beautiful — it was our first time staying at a hotel that wasn’t a generic chain! We enjoyed the lounge in the evening as well. It’s within walking distance of all the shops, restaurants, and bars... we didn’t have to get in the car to do anything until it was time to leave. Unfortunately, our room had a leak during the stay and staff was kind enough to upgrade our room and move us away from the leak. The bed was comfy, the view was cool, and shower hot. Not much more you could ask for!