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The Chancellor Hotel

TripAdvisorUS$80*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$89*
US$80*
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US$89*
US$89*
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The Chancellor Hotel
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714 Reviews from our TripAdvisor Community

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Showing 711: English reviews
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Little Rock, Arkansas
Reviewed 3 days ago NEWvia mobile

Slept like a baby, the rooms aren't ostentatiously decorated but the views make up for any lack of decor. And it isn't lack, really, just a bit more modern, it was nice. Had everything you've come you expect, and love... coffee, ice bucket, iron, hair dryer, alarm clock... But the bed, best sleep at a hotel - hands down! The...

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Helpful?
Thank Shoo-B-Doo
Management response:

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Joseph LaCavera General Manager 479-442-5555

Athens, United States
Reviewed 4 days ago NEW

What a great place to stay. All those who work here are extra helpful and friendly. Great location, restaurant and rooms. I would love to return again and again to this hotel and explore the fabulous Fayetteville!

Review collected in partnership with this hotel
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Helpful?
Thank maryfT3348MB
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Deephaven, Minnesota
Reviewed 5 days ago NEW

This hotel is newly renovated and in tip top condition. Even the hotel restaurant had really good food and flawless drinks. The rooms were quiet and had nice views. I rented three rooms for 4 people and two of the 4 loved the beds and the others did not. We have stayed at many of the chain hotels in Fayetteville...

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Helpful?
Thank seaweedy11
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Fort Worth, Texas
Reviewed 1 week ago NEW

Gracious Hospitality: The Chancellor Hotel offers full service attention to detail in Fayetteville, Ark. The staff is professional and friendly, anticipating your needs before you have to ask. We recently stayed for graduation weekend, and the hotel was, as expected, booked to capacity. Things went flawlessly. There was a festive celebratory atmosphere throughout the hotel, but the staff appeared to...

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Thank George A
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Dallas, Texas
Reviewed 1 week ago

The executive suite was perfect for grandparents and one of the grandchildren. The front desk staff was amazing and helped us in many ways. Definitely will book here in the future. Parking was convenient. .

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Helpful?
Thank bayfish2016
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

Hot Springs, Arkansas
Reviewed 1 week ago

We are never disappointed when staying at this great hotel in Fayetteville. It meets all of our needs and the staff are the best! Don't forget to check out the Lounge and the Bistro....you won't be sorry. So well located and if you spend a weekend you can just walk up to the square for all sorts of Farmers Market...

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Helpful?
Thank tresab2015
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

st louis
Reviewed 1 week ago

Went there for graduation weekend, thought it would be more special than where we usually have stayed in the past, (holiday inn express, comfort suites, Hampton inn, etc) but besides the location which is great, we were disappointed in the room. Old beds, bad lighting, bad water pressure, etc. Also breakfast Saturday morning was really bad. Had the buffet and...

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Helpful?
Thank fritomomStLouis
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback in every effort to help improve our service standards. I am terribly sorry about the issues you experienced while staying at our hotel as well as the low quality breakfast buffet. If you would like to speak to me more on the behalf of...

Southlake, TX, United States
Reviewed 1 week ago

THe Chancellor hotel has a great location .Close to Dixon street. The beds are comfortable and the rooms are a good size but you can hear noise from your room. They price up the rooms during football games and graduation. The value is good when it is not peak season but they get pricey if anything special is going on...

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Thank 729sherryb
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. I do apologize on behalf of the breakfast buffet and the low quality you received. I do hope we have the honor of you staying with us again. Thank you for choosing The Chancellor Hotel. My Best, Jessica McCoy Front Office Manager jmccoy@hotelchancellor.com 479-442-5555

Dallas, United States
Reviewed 1 week ago

The restaurant was horrible, service questionable, food was cold, room was dirty and hit our shins on the corner of the platform bed numerous times, no shower curtain so water went everywhere (put us in a handicap room, which is normally not an issue), lighting was so dim you couldn't put makeup on half your face or read/work, lumpy bed,...

Review collected in partnership with this hotel
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Helpful?
Thank rebeccabU2320NH
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback in every effort to help us improve our service standards. I apologize for the lack of happiness within the hotel. Your comments help us improve our day to day operations so we do thank you. If there is anything I can be off assistance...

Tucson, United States
Reviewed 1 week ago

I was staying for a long graduation weekend. Their staff at the frontdesk, lobby bar and especially the (free) shuttles were so friendly and helpful my entire stay. Very nice accomodations and great location with quick access to Dickson St.

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Helpful?
Thank paulkD2624TF
Jessica M, Front Office Manager at The Chancellor Hotel, responded to this review

Dear Guest, Thank you for taking the time to complete our survey. We appreciate your feedback. thank you for the kind words on behalf of our staff. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Chancellor Hotel! My Best, Jessica McCoy Front Office Manager 479-442-5555

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
6494 Bistro
6494 Bistro
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Chancellor Hotel is the only full service hotel in downtown Fayetteville. Featuring 207 brand new, luxurious guest rooms and suites, a stunning lobby bar and restaurant, and exceptional meeting facilities. The Chancellor is the best choice for leisure or business travel. All rooms feature stunning contemporary decor, HDTV's with a full high definition channel line-up. The hotel has luxurious bed linens and bath amenities, and complimentary Wi-Fi Internet access throughout the hotel. Conveniently located to all destinations in Northwest Arkansas, The Chancellor Hotel is situated on the beautiful town square in Fayetteville, convenient to shopping and dining and a short walk to Dickson St, the heart of the entertainment district. The hotel is also just a short walk to the University of Arkansas, and we also offer complimentary shuttle service within a five mile radius and free shuttle service to all U of A football games. A state-of-the-art Fitness Center featuring LifeFitness equipment, fully equipped complimentary Business Center providing PC's and an iMac and an indoor/outdoor swimming pool add to your enjoyment. And during your stay, don't forget to sign up for your STASH Rewards, our hotel's loyalty program. Earn points for each stay that can be used at hundreds of unique hotels around the country. ... more   less 

Additional Information about The Chancellor Hotel

Address: 70 N East Ave, Fayetteville, AR 72701-6037 (Formerly Cosmopolitan Hotel)
Region: United States > Arkansas > Fayetteville
Price Range: $138 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Chancellor Hotel 4*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Ctrip TA, Cancelon, Cheap Tickets, TripOnline SA and getaroom.com so you can book your The Chancellor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cosmopolitan Hotel Fayetteville
Hotel Style:
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from The Chancellor Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Chancellor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 8th floor was quiet even in the midst of graduation weekend.”
bayfish2016, 19 May 2017 | Read review
“14th floor has good sunrise windows on east side.”
365JaneB2014, 6 May 2017 | Read review
“Avoid a lower floor room on east side, over the alley w/ view of parking garage. An upper floor provides good views.”
traveldog007, 3 May 2017 | Read review
“Don't believe you could go wrong with any room!”
tilleyshanna, 25 Apr 2017 | Read review
“Allow time to walk around the town because there are many interesting shops. There is a Farmers Market with many interesting vendors.”
vickil806, 11 Apr 2017 | Read review
5 of 5
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US$80* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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