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The Chancellor Hotel

929 reviews
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Traveller (102)
Room & Suite (58)
Dining (6)
Overview
  • Excellent56%
  • Very good24%
  • Average11%
  • Poor7%
  • Terrible2%
Travellers talk about
“dickson street”(98 reviews)
“great location”(103 reviews)
“parking garage”(21 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (929)Write a Review
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LanguageEnglish
516
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20
Show reviews that mention
All reviewsdickson streetgreat locationparking garagefayetteville squarefarmers marketchristmas lightsmodern hotelwithin walking distancerestaurants and barsnice barrooms are largein townfront desk staffstaff was friendlynice staygreat place to staybeds
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31 - 35 of 925 reviews
Reviewed 26 December 2017

Title about sums it up. We’d stayed here before and it was great. Consider staying elsewhere on high demand weekends. There was no compensation for our inconvenience. Valet held our car hostage and we almost missed my nephew’s graduation

Review collected in partnership with this hotel
Thank Lacey P
Response from Cindy M, Front Office Manager at The Chancellor HotelResponded 29 December 2017

We're so sorry for the difficulties you encountered during your stay with us. I would be happy to discuss the issues with you personally if you would like, please feel free to contact me directly at cmcadoo@hotelchancellor.com or (479)442-5555. Thank you ~

Reviewed 26 December 2017

My husband and I were married 3 days before Christmas and we reserved a basic king room for the night of our wedding to have some much needed alone time. This hotel was so resting and clean we were more than satisfied with our time...More

Review collected in partnership with this hotel
Thank A2391YQbrendam
Response from Cindy M, Front Office Manager at The Chancellor HotelResponded 29 December 2017

Congratulations! We're so happy to have been part of your wedding plan and so very glad that you enjoyed your time with us. Thank you for choosing The Chancellor, we hope to see you again soon!

Reviewed 25 December 2017

Extremely loud housekeeping! Location and room comfort is top notch just hard to enjoy it when housekeeping clanks their carts around and beats loudly and excessively on doors. A dog was allowed to bark on our floor extremely early and we were put next to...More

Review collected in partnership with this hotel
Thank daejasrockin
Response from Cindy M, Front Office Manager at The Chancellor HotelResponded 26 December 2017

Thank you for taking the time to review your stay with us. I'm so sorry you were disturbed by excessive noise, it's never our intention to disrupt anyone's stay. We do offer our sincere apologies. Your comments have been forwarded to the housekeeping staff so...More

Reviewed 23 December 2017

For a modern appearing hotel with apparently updated rooms, there are no grab bars in showers except for handicapped rooms which there are some. We had to change rooms and suite to accommodate me. Food at breakfast was not worth eating.More

Review collected in partnership with this hotel
Thank E2732KPrichardk
Response from Cindy M, Front Office Manager at The Chancellor HotelResponded 26 December 2017

Thank you for taking the time to review your stay with us. Your feedback is very helpful to us so that we are aware of any areas of concern with our hotel. I'm so sorry that you did not enjoy your breakfast and had to...More

Reviewed 22 December 2017

No hot water for morning showers. This happened during a previous stay, we were assure them that the problem was being addressed..... apparently not. Which makes it that much worse because the Hotel is aware of the ongoing issue. Supposed to be one of the...More

Review collected in partnership with this hotel
Thank dkmyers426
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Heated pool
Details
Price range
US$109 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$109 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (102)
Room & Suite (58)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
dallasmomof3girls
10 February 2016|
AnswerShow all 4 answers
Response from Iboo | Reviewed this property |
This hotel is on the square on Fayetteville and a great place to stay. There are several great restaurants within walking distance but It is a pretty good walk to campus. Fayetteville has Uber, so that is an option to get... More
0
Votes
2Vic9
16 May 2015|
AnswerShow all 6 answers
Response from Robert P | Reviewed this property |
The Little Bread Company mentioned above makes excellent cinnamon rolls, but you have to get there early before they are gone. They do serve breakfast at the hotel. For a really different lunch you might want to try... More
0
Votes
Room Tips
"AVOID room 407, besides malfunctioning keypad, refrigerator was broken and bathroom had diaper pail type..."
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"Great view if you get a room facing the building with the clock tower."
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"Don't get the most expensive room with a top floor and a view. No view."
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"Not a lot of tall buildings around so higher floors will get you a better view."
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