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Hard Rock Hotel Tenerife

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161 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Cardiff, United Kingdom
Level Contributor
3 reviews
Reviewed yesterday NEW

Thanks to outstanding service from the staff and excellent facilities we had a wonderful time at the Hard Rock Hotel, Tenerife. The high quality and wide selection of food at the different restaurants really added to the experience. During our stay talented artists played a wide variety of music at the restaurants, bars and also on hotel rooftop as the... More 

Helpful?
Thank 136xxxxx
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear 136xxxxx, Thank you very much for your great review in TripAdvisor, We appreciate your kind words towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Looking forward for welcom ing you back next summer! Rockin'... More 

MateuszNowak
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW

I’ve just come back from Hard Rock, we had 7 days stay in studio suite gold, her eis my opinion ☺ The Hotel: HRH Tenerife consists of 2 towers, which are connected by the lobby area. Breakfast and buffet restaurant is located next to the lobby and a main pool. In the second building there are 3 a la carte... More 

Helpful?
3 Thank MateuszNowak
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear MateuszNowak, Thank you very much for sharing your really awesome feedback with us. We are very glad to hear that we delivered you an authentic experience that rocks. I will pass your lovely feedback to the whole team, it’s the best motivation for us! our biggest goal is to convert our guests into raving fans and we can’t wait... More 

Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW

I went to this hotel for a four day long weekend with 6 other girls of varying ages (22 to 55) We had a ball! Yes, I read the other reviews and there is loud music but mainly around the main pool, there is a quieter pool area if you like that too but I (55) loved the atmosphere (the... More 

Helpful?
1 Thank CazzyC2014
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear CazzyC2014, Thank you very much for sharing your feedback about your stay in Hard Rock. We really like to thank you for your great feedback, it's the best motiviation for all the team. Music is an universal language, and in ou Hotels around the world all ages can feel the Hotel as the best place to spend their holidays.... More 

Alloa, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

We stayed in a nearby hotel and went to the Hard Rock Hotel for drinks. We'd read previously that people coming in for just drinks were made to feel less than welcome but this certainly wasn't our experience. The concierge welcomed us at the door and told us where the bars were. We had a couple of cocktails in the... More 

Helpful?
1 Thank Cathy799
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Cathy799, Thank you very much for taking the time in writing your feedback about your afternoon in our Hotel. We are glad to hear that you enjoyed our happy hour, and our awesome cocktails! Isn't it great the time drinking a cocktail and enjoying the sunset views? We really look forward for your next visit, Best regards, C.Méndez Customer... More 

Leeds, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 days ago NEW

We stayed in November 2016 and loved this hotel - the staff are outstanding, well trained and helpful. Our suite was spacious and well appointed with a large comfortable bed, seating area and balcony. Great music playing – high quality sound system, especially the one at the pool. Also some accomplished live artists performing at breakfast and in the evening.... More 

Helpful?
3 Thank Ray H
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Ray H, Thank you very much for your feedback regarding your stay with us. We are glad to hear that you had a great experience at the Hard Rock Hotel Tenerife. One of our strongest points are our staff, giving to our guest a pure Rock and Roll experience. If you are thinking in coming back, why not on... More 

Santa Cruz De Tenerife
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We had a fabulous time. This hotel is not just a holiday, it is an amazing experience. Food, room, decor and staff are all wonderful. The standard of the hotel is wonderful, nothing was any trouble for any of the staff. Hope to be returning very soon.

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
1 Thank angelajoans
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear David, Thank you for the awesome review of our hotel! We are very glad to hear that we delivered you an authentic experience that rocks, and that you have enjoyed our facilities and activities. I will share your feedback with our team, Best regards, C.Méndez Customer Care More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

I am not sure how many people reviewing this hotel with 5 stars and exceptional reviews have actually been to proper 5 star property. This Hard Rock franchisee has a long way to go before it can be classed as a 5 star hotel. I have been to other Hard Rocks but never actually stayed at one and I surely... More 

Helpful?
3 Thank kaynelondon
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear kaynelondon, Thank you for taking the time to review our hotel. We take very seriously your matter with the cleanliness of our common areas as well as with the tecnial issues happed in your stay with us, we are working on it right now because it is our concern to provide the best service for all our guests. We... More 

Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

Disappointing that the hotel was even available for booking. Lido still being built, 16th floor bar not ready, building work at front, back sides and access to (unfinished) lido area.On the positive side, the customer facing staff were great, nothing was too much trouble, and all they seemed to do was apologise for the state of the place. I think... More 

Helpful?
5 Thank funcarblur
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear funcarblur, Thank you for taking the time in writing your feedback. We are very much concerned about your comments which our whole team takes very much in consideration in order to improve the services we provide all our guests. I truly apologize for all the inconveniences you have experienced in your stay with us. As you know, there are... More 

London, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

The hotel had only been open for 1 month when we arrived, and wasn't completely finished yet (the beach bar was still under construction), however this didn't take away from the fact that our stay was definitely five star. The room was stunning, with a lovely modern feel to it. Very powerful and large shower, smart tv, and a very... More 

Helpful?
1 Thank Lauren-Emily P
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Lauren-Emily H, Thank you for the awesome review of our hotel! We are very glad to hear that we delivered you an authentic experience that rocks. I will pass your lovely feedback to the whole team, it’s the best motivation for us! our biggest goal is to convert our guests into raving fans and we can’t wait to have... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We stayed in the hotel from 5th of November! It is fantastic place. Great design, super friendly staff, amazing food and brilliant music all the time. You can't get bored . Lots of fun sports games every day, joga, pilates: Alex, Slavina and Sonia make sure you are entertained! I would definitely go back.

Helpful?
2 Thank Karolina L
PalladiumHG, Public Relations Manager at Hard Rock Hotel Tenerife, responded to this review

Dear Karolina L, Thank you very much for taking your time in writting your positive feedback about our Hotel. We are indeed really happy that we made you feel like a trully Rock Star!! Every day make the Hard Rock Hotel Tenerife a reference hotel in the Island as wel as a travel destination in Europe, we are glad that... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Located on the sunny southern coast near Adeje, Hard Rock Hotel Tenerife spreads across two brand new towers (Oasis and Nirvana), with 624 hotel rooms and suites, three amazing pools, access to a seawater lagoon and indoor and outdoor entertainment areas. This exclusive beachfront hotel is a stylish interpretation of the legendary brand with modern facilities, a recognizable design, state-of-the-art technology and a wide array of services created for your utmost well-being! With the one and only Hard Rock's Sound of Your Stay programme, musical instruments, including a Fender guitar, can be delivered to the room. ... more   less 

Additional Information about Hard Rock Hotel Tenerife

Address: Avenida Adeje 300 | Urb. Playa Paraiso, 38678, Adeje, Tenerife, Spain (Formerly Fiesta Playa Paraíso Complex)
Region: Spain > Canary Islands > Tenerife > Adeje
Price Range: $284 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hard Rock Hotel Tenerife 5*
Number of rooms: 624
Reservation Options:
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Also Known As:
Hard Rock Hotel Tenerife Spain - Adeje
Hotel Style:
#33 On the Beach Hotel in Adeje
#37 Luxury Hotel in Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Tenerife staff and other travellers.
93 questions
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Questions? Get answers from Hard Rock Hotel Tenerife staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have sea view, good hair dryers, tea & coffee in rooms”
 of 5 bubbles CazzyC2014, 2 Dec 2016 | Read review
“Rooms in the Nirvana tower facing left after you exit the lifts are better”
 of 5 bubbles kaynelondon, 28 Nov 2016 | Read review
“We were lucky to benefit from a room and terrace on a high level with spectacular views over the sea and mountains.”
 of 5 bubbles elainem2015, 22 Nov 2016 | Read review
“A lot of rooms have side views, so there are not many with clear views of the sea.”
 of 5 bubbles 608JulieH, 19 Nov 2016 | Read review
“most rooms look excellent, we had one overlooking pool it was stunning”
 of 5 bubbles patd271, 18 Nov 2016 | Read review
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