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Three Swans Hotel

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1 room 2 adults 0 children
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Three Swans Hotel
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251 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Reviewed 1 week ago via mobile

Pleasant stay. Decor of the rooms is like going back in time to 1970 but it doesn't matter that much if you realise how clean the room actually is! Housekeeping doing a very good job! Nice kept real ales in the bar with a nice selection of them. Menu is interesting and everyone would find something to their taste. Nice...

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Helpful?
Thank Maggy124
Management response:

Thank you for taking the time to write a review. I will of course pass your kind comments onto the housekeeping team and the Food and Beverage team. Thank you once again and we hope you welcome you back soon.

Bristol, United Kingdom
Reviewed 1 week ago

Lady behind the bar saw we were taking it in turns to hold our six month old, and kindly stopped her work for a while and held him while we ate. He was happy, we were happy! Service far beyond what I would normally expect. Enjoyed food as well. Second visit for us, always nice to stop off in Hungerford,...

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Helpful?
Thank ploeb1
Management response:

Thank you for taking the time in writing a review. I am delighted that the team member was helpful and that both of you enjoyed your lunch. Thank you once again for your kind comments and I hope to welcome you back to the Three Swans in the near future.

Hungerford
Reviewed 1 week ago

Very enjoyable New Year Stay. Room very comfortable, clean and quiet. Staff very welcoming and friendly. Would certainly use this hotel again and would recommend it to family and friends. Special mention to Louise on reception.

Review collected in partnership with this hotel
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Helpful?
Thank 254lynneb
Management response:

Thank you for taking the time to write a review. I am very pleased to hear that you enjoyed your stay, and I will of course pass your kind comments on to Louise and the team. Thank you once again for your feed back and we look forward to welcoming you to the Three Swans in the near future.

Hungerford, United Kingdom
Reviewed 2 weeks ago via mobile

Went in for a meal and the service was so bad!! We got told we needed to hurry up as the kitchen was getting busy. We also got asked if we wanted everything together and we said yes so when a different waitress brought our meal out and we said is it altogether and she got annoyed at us as...

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Helpful?
Thank Clawso
Management response:

Thank you for taking the time to write a review of your experience with us. I am disappointed to hear that you did not receive our usual high standard of service. At peak times when we have a full restaurant it pushes our food & beverage capacity to it’s limit, which in this case resulted in a mistake in your...

Swindon, United Kingdom
Reviewed 2 weeks ago via mobile

Dropped in to try the real ales. They had three on and tried three halves. Good beers and nice selection. Pity the restaurant seems to be unliked. This has always been the way and they don't ever seem to pull the food eaters.

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Helpful?
Thank ijmark
Management response:

Thank you for taking the time to write a review. Its good to hear that the three real ales are to the standard excepted. The restaurant is being refurbished in May 2017 and with that new menus will be introduced. Thank you once again for your feedback.

Newbury, United Kingdom
Reviewed 3 weeks ago

Stayed for 4 nights over Xmas. Had a superior double, that too be honest was not up to scratch. Lots of maintenance issues, i.e. carpet badly stained, loose electrical fittings. Breakfast on the first morning was a mission. Only two rooms occuppied and breakfast served 7 to 9. We got there at 0715. NO staff at all on duty. Rang...

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Helpful?
Thank 732MichaelW732
Management response:

Thank you for taking the time to write a review. I am disappointed to hear that some aspects of your stay were not to our high standards, so please except my apologies for those short comings. I am pleased to hear that the majority of your stay was good, and indeed the hotel is closing from May 2017 for a...

Hungerford
Reviewed 4 weeks ago

We stayed at the Hotel with a team of 8 people in December. Super friendly staff, good breakfast and nice rooms. Really close from the main railway station, private parking, pet friendly .. We'll choose this hotel again.

Review collected in partnership with this hotel
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Helpful?
1Thank rosacY3302MM
Management response:

Thank you for taking the time to write a review. I am very pleased that you and your colleagues enjoyed your stay. the hotel is indeed close to all amenities and I hope to welcome you back to the hotel in the near future.

Hungerford
Reviewed 11 December 2016

Hungerford is a perfect market time. It is so much to offer. Herongate leisure Center has a swimming pool and exercises classes. Good rail transport. Quaint shops and a lovely coffe shop called " Elaine " . Love Hungerford.

Review collected in partnership with this hotel
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Helpful?
Thank johanneh76
Management response:

Thank you for taking the time to write a review. I am very pleased that you enjoyed your stay at The Three Swans, Hungerford is a lovely place and we hope to welcome you back to the hotel in the near future.

Hungerford
Reviewed 29 November 2016

Room was noisey from next to staff residents, room floor was unlevel to walk on and bathroom height was too low for my parter to stand in, did say it was closing in may 2017 for total refurb and could have just had the last room which was a dud one but over all in my experience quite disappointed

Review collected in partnership with this hotel
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Helpful?
Thank Melliska271
TheCoachingInnGroup, Manager at Three Swans Hotel, responded to this review

Thank you for taking the time to write a review of your stay. I am disappointed to hear that you did not enjoy your visit to the Three Swans. The hotel is a 17th Century Coaching Inn and unfortunately does have rooms that are a little quirky. Please accept my apologies that we couldn’t move you to a different room,...

Newbury, United Kingdom
Reviewed 28 November 2016

Stayed with my girlfriend for a Saturday night, the room was very comfortable and warm (once I turned the radiator on). The bathroom was very well appointed, the TV was pretty rubbish, kept losing its signal, but that wasn't a deal breaker, just a minor irritation so I read my book instead.

Review collected in partnership with this hotel
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Helpful?
Thank Simon S
Management response:

Thank you for taking the time in writing a review. I am very pleased to hear that you and your girlfriend enjoyed your stay. The hotel will be under refurbishment from May next year so all TVs will be changed then . I hope to welcome you back to the three Swans again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service

Additional Information about Three Swans Hotel

Address: 117 High Street, Hungerford RG17 0LZ, England
Region: United Kingdom > England > Berkshire > Hungerford
Price Range: $93 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Three Swans Hotel 3*
Number of rooms: 15
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Also Known As:
3 Swans Hotel
Three Swans Hotel Hungerford, UK - Berkshire
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Questions & Answers

Here's what travellers have asked, with answers from Three Swans Hotel staff and other travellers.
2 questions
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Whitchurch, United Kingdom
2 months ago

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Questions? Get answers from Three Swans Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the newly built extension are allegedly the best.”
 of 5 bubbles 732MichaelW732, 27 Dec 2016 | Read review
“rooms outside probably more modern, near parking and no steps.”
 of 5 bubbles Mainz1, 16 Oct 2016 | Read review
“front of the hotel is on the main road”
 of 5 bubbles , 15 Oct 2016 | Read review
“Old part of the hotel is best”
 of 5 bubbles GordonC210, 14 Oct 2016 | Read review
“We had a room at the rear and never heard a sound.”
 of 5 bubbles chrisjS4419PM, 26 Sep 2016 | Read review
5 of 5
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