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Cross Keys Hotel

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Traveller (37)
Room & Suite (7)
Dining (1)
Overview
  • Excellent44%
  • Very good31%
  • Average14%
  • Poor8%
  • Terrible3%
Travellers talk about
“key fob”(4 reviews)
“town square”(19 reviews)
“fish and chips”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
Filter reviews
364 results
Traveller rating
153
114
53
30
14
Traveller type
Time of year
LanguageEnglish
153
114
53
30
14
Show reviews that mention
All reviewskey fobtown squarefish and chipsreception staffmain courseevening mealpiewithout exceptionfirst classan overnight stayhotel is situatedpublic areasscottish bordersnice roomlarge bathroomwedding venuekelso races
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1 - 5 of 364 reviews
Reviewed yesterday

Had a very lovely Sunday lunch with family. Couldn’t fault the carvery loads to eat and all very good. Staff friendly and helpful. Choice of meats to eat and a vegetarian option. We enjoyed it so much we popped back in next day for a...More

Thank Holidays10-11
Reviewed 1 week ago

This is a classic hotel, at the square in Kelso. Good service with friendly staff who was giving excelent service. We had a tastefull three course meal in the lounge area. The room was clean and well equipped with fan to give a relief from...More

Thank Micael A
Reviewed 1 week ago via mobile

I believe a refurb was already beginning. Room looked straight out of the 1980s, and was a bit tatty around the edges. Beds were clean and comfortable enough. Breakfast offered a wide range of local produce in generous portions.

Thank Mike S
Reviewed 2 weeks ago via mobile

Recently stayed at cross keys for a weekend away with my partner whilst being a beautiful town the hotel is a bit dated.on arriving to a grand old frontage the room was a bit of a let down old fashioned broken furniture and no hot...More

1  Thank Dave M
Reviewed 2 weeks ago via mobile

Stopped to watch the match during charity cycle ride. Staff really helpful and accommodating, great service. Will stop in next time I am in Kelso. Locked out bikes up for us and made us all feel very welcome.

Thank David B
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Free Parking
Hotel Amenities
Wheelchair Access
Meeting Rooms
Banquet Room
Non-Smoking Hotel
Breakfast Available
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (37)
Room & Suite (7)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
shazzy43
August 7, 2017|
AnswerShow all 3 answers
Response from ropebeach | Reviewed this property |
Sorry, shazzy43, I've no idea why the hotel has had 12 head chefs in two years. I only stayed for one night as I was visiting a friend and had no complaints about the food, been once before years ago for a meal only. My... More
0
Votes
illy66
August 3, 2016|
Answer
Response from andypandy89 | Reviewed this property |
Yes. You use the key fob to your room to operate it.
0
Votes
illy66
August 3, 2016|
AnswerShow all 2 answers
Response from Ian L | Reviewed this property |
Yes
0
Votes
Room Tips
"Views from the rooms facing the town square are excellent"
Read review
"We did not stay in the hotel only visited for Sunday lunch"
Read review
"Rooms quieter at the rear."
Read review
"Singletons are generally placed in what obviously been a utility room but none the less comfortable"
Read review
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