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Cross Keys Hotel

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Traveller (33)
Room & Suite (7)
Family and Play Areas (1)
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Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
“town square”(19 reviews)
“fish and chips”(10 reviews)
“main course”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (352)
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351 results
Traveller rating
150
109
51
27
14
Traveller type
Time of year
LanguageEnglish
150
109
51
27
14
Show reviews that mention
All reviewstown squarefish and chipsmain courseevening mealpiefirst classwithout exceptionhotel is situatedan overnight staythe staff were friendly and helpfulpublic areasstayed two nightsnice roomscottish borderslarge bathroomwedding venuekelso races
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1 - 5 of 351 reviews
Reviewed 2 weeks ago via mobile

From the moment we stepped in this hotel the staff were really helpful & welcoming, from receptionists to the girl serving breakfast. First thing we liked was security as you had to use key fob to operate the lift. Downstairs was really lovely & modern...More

Thank Lynne H
A TripAdvisor Member
4
Reviewed April 15, 2018 via mobile

My wife and l stayed here in April,we thought it would be a pleasant couple of days. We were oh so wrong. Both Booking .com and laterooms say "free parking" it isn't,not unless you mean free in the square in front of the hotel for...More

Thank A TripAdvisor Member
Response from CKHKelso, Owner at Cross Keys HotelResponded 4 weeks ago

Dear Trip Advisor Member Apologies (i would have adressed you by name but for whatever reason you are listed as Trip Avisor Member on their website?) I am sorry to read your negative review with regards your recent stay at Cross Keys. Your comments with...More

Reviewed April 13, 2018 via mobile

I used to spend every weekend in the cross keys as part of my late teen years. The Saturday night discos were good fun back in the ‘80s. I always wondered what it would be like to stay there as a guest. Well this week...More

1  Thank lee d
Reviewed April 11, 2018

a group of 6 of us arrived for a quick meal on early Saturday evening. The friendly staff, served us quickly - though it was quiet ! Good traditional food, generous portions. Good sized venue. Lots of parking and looks like a nice hotel -...More

Thank Peter H
Reviewed April 1, 2018 via mobile

If you are looking for a traditional Sunday carvery this is it. A choice of starters , then a carvery with beef, ham or turkey. All the veg was fresh and seasonal ( not a frozen pea in sight!). £12.95 for one course , £...More

Thank Welshlynda
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Free Parking
Hotel Amenities
Meeting Rooms
Banquet Room
Room Service
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$102 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (7)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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shazzy43
August 7, 2017|
AnswerShow all 3 answers
Response from ropebeach | Reviewed this property |
Sorry, shazzy43, I've no idea why the hotel has had 12 head chefs in two years. I only stayed for one night as I was visiting a friend and had no complaints about the food, been once before years ago for a meal only. My... More
0
Votes
illy66
August 3, 2016|
Answer
Response from andypandy89 | Reviewed this property |
Yes. You use the key fob to your room to operate it.
0
Votes
illy66
August 3, 2016|
AnswerShow all 2 answers
Response from Ian L | Reviewed this property |
Yes
0
Votes
Room Tips
"We did not stay in the hotel only visited for Sunday lunch"
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"Rooms quieter at the rear."
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"Singletons are generally placed in what obviously been a utility room but none the less comfortable"
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"Rooms at the front have a view out over the town square"
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