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Cross Keys Hotel

342 reviews
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Traveller (33)
Room & Suite (7)
Family and Play Areas (1)
Overview
  • Excellent44%
  • Very good31%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“oak room”(8 reviews)
“town square”(19 reviews)
“fish and chips”(10 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (342)Write a Review
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Traveller rating
144
106
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LanguageEnglish
144
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51
26
14
Show reviews that mention
All reviewsoak roomtown squarefish and chipsevening mealmain coursepiewithout exceptionhotel is situatedan overnight staythe staff were friendly and helpfulfirst classpublic areasstayed two nightslarge bathroomscottish borderswedding venuekelso races
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1 - 5 of 341 reviews
Reviewed 4 weeks ago

Had a wonderful dinner party for my mums 75 th birthday in the Oakroom . From the moment my mum booked her party she was so well looked after by the staff. On the night of the party everything went according to plan , I...More

Thank teresalnoon
Reviewed 3 January 2018

We stopped here in December after a days shooting in Kelso, free public parking outside. Very nice reception and bar/restaurant area, it was very busy with Christmas parties but the staff are helpful and friendly. the single room did look over a dirty small courtyard...More

Thank Richard W
Reviewed 22 December 2017

Stayed here 16th December 17 for one night.Hugely disappointed, reception was very friendly & welcoming,arrived in the room to a cold dark, dreary room that was still stuck in the 70's!! We asked for another room as this was so disappointing,so after looking at another...More

2  Thank mariemac68
Reviewed 18 December 2017

Attended our first Xmas party night on Saturday. I was a bit dubious as sometimes these sorts of events can be hit or miss. However, I was pleasantly surprised. The function room looked very festive and the tables nicely decorated. The food was very good...More

Thank pettigrews2017
Reviewed 30 November 2017

stayed here for 2 nights whilst competing in a golf tournament nearby. good sized rooms,pleasant staff with decent breakfast.if in the area l would stay here again. the location is very good for touring the area

Thank PULIS8
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Free Parking
Hotel Amenities
Meeting Rooms
Banquet Room
Room Service
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$81 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$81 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (7)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
shazzy43
7 August 2017|
AnswerShow all 3 answers
Response from ropebeach | Reviewed this property |
Sorry, shazzy43, I've no idea why the hotel has had 12 head chefs in two years. I only stayed for one night as I was visiting a friend and had no complaints about the food, been once before years ago for a meal only. My... More
0
Votes
illy66
3 August 2016|
Answer
Response from andypandy89 | Reviewed this property |
Yes. You use the key fob to your room to operate it.
0
Votes
illy66
3 August 2016|
AnswerShow all 2 answers
Response from Ian L | Reviewed this property |
Yes
0
Votes
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12
Room Tips
"Rooms quieter at the rear."
Read review
"Singletons are generally placed in what obviously been a utility room but none the less comfortable"
Read review
"Rooms at the front have a view out over the town square"
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"The family suite is well worth a booking."
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