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Renaissance Caracas La Castellana Hotel

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Traveller (235)
Room & Suite (153)
Pool & Beach (37)
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Overview
  • Excellent60%
  • Very good26%
  • Average9%
  • Poor1%
  • Terrible4%
Travellers talk about
“chef raul”(8 reviews)
“gold member”(2 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Renaissance Caracas La Castellana Hotel
Special Offer: Member Rates
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Offers from Renaissance Caracas La Castellana Hotel
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (582)
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All reviewschef raulthe executive loungegold memberbusiness tripoutstanding servicenice hotelnice breakfastrooms are comfortablemarriott hotelsexcellent experienceother countriesthe check in processhigh floorfree internetmacongymlobby
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11 - 15 of 165 reviews
Reviewed August 4, 2017 via mobile

Overall, the service is excellent. No complaints! What I enjoyed the most in my 4days stay was the great food and the friendly service at the Mijao Asian Bistro. Always well-welcomed by GABRIELA MOREY. SNEY is always attentive to please the customers's cravings. LA FAYETTE...More

Thank Yicelia21
Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded August 7, 2017

Dear Yicelia21: Thank you very much for taking a few minutes of your time. We are pleased you are satisfied with our service. If you have any additional comments you want to share with us, please feel free to contact me. Sincerely, Raisa Tovar General...More

Reviewed May 13, 2017

Luis La Cruz, Oreana and Jose provided an excellent service. It was a large group of relatives and friends that were attending my wedding and the team organized the +10 rooms perfectly. I would definitely recommend this hotel and its professional team again.More

Thank Samer Y
Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded May 15, 2017
Google Translation

Estimado Samer Y: Gracias por sus comentarios. Nos complace que se encuentre satisfecho con nuestro servicio. ¡Agradecemos que nos haya...More

Reviewed May 4, 2017 via mobile

I had a great dinner at Renaissance's Mijao Restaurant... Luis Laya is quite of very attentive waitress.. Whenever you stay here it's restaurant is a must visit! Thanks! Rooms are very comfortable and they have all you need for not missing your home so much...More

Thank Mariano R
Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded May 12, 2017

Dear Mr. Mariano R: Thank you very much for taking a few minutes of your time. We are pleased you are satisfied with our service. Sincerely, Raisa Tovar General Manager Renaissance Caracas La Castellana Hotel Raisa.tovar@renaissancehotels.com +582129083000

Reviewed April 29, 2017 via mobile

Great Hotel! The rooms are comfortable and modern. The Hotel is really well located and the breakfast is good. The lobby is spacious and the lobby bar is great. The pressure of the showers should be better. They should implement a system in order to...More

Thank Alejandro L
Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded April 30, 2017

Dear Mr.Alejandro L: Thank you very much for taking a few minutes of your time. We are pleased you are satisfied with our service. If you have any additional comments you want to share with us, please feel free to contact me. Sincerely, Raisa Tovar...More

Reviewed March 12, 2017 via mobile

I've stayed a couple times in this hotel during my business trips to Caracas. It has great facilities, for example the conferencing rooms and gym. Accommodations is also very nice an cosy. The hotel staff is also very friendly. I've stayed in cheaper hotels in...More

Thank Edson A
Response from Renaissance Car... H, Gerente at Renaissance Caracas La Castellana HotelResponded March 18, 2017
Google Translation

Estimado Edson A: Muchas gracias por tomar unos minutos de su tiempo. ¡Agradecemos que nos haya dado un 5! La...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Internet
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$106 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caracas
#2 Spa Hotel in Caracas
#3 Romantic Hotel in Caracas
#3 Business Hotel in Caracas
#3 Luxury Hotel in Caracas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$676 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caracas
#2 Spa Hotel in Caracas
#3 Romantic Hotel in Caracas
#3 Business Hotel in Caracas
#3 Luxury Hotel in Caracas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (235)
Room & Suite (153)
Pool & Beach (37)
Dining (31)
Amenities (15)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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Emil A
December 12, 2015|
AnswerShow all 3 answers
Response from Anagnorisis | Reviewed this property |
No it is not. All there have first hand experience with violent crimes. We all, ot someone very close, have been victims. Only go there us you need to. But if you are thinking of going as a tourist, there are better places... More
0
Votes
farabaas
July 29, 2015|
Answer
Response from Isaac S | Property representative |
Thank you for your interest on visiting us! The daily rate will vary depending on the date of your stay! Please check our rate offers to +58.2129576026. Sincerely, MARIA DORTA Assistant GM Renaissance Caracas La... More
0
Votes
Room Tips
"best option in Caracas. Ask for suite 2301"
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"Higher floors appear to be better with better scenery."
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"1506 good room with sun in afternoon"
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"Opposite side to the pool one. If possible 11th floor and higher. Nice view towards Caracas :)"
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