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JW Marriott Hotel Caracas

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Traveller (238)
Room & Suite (204)
Dining (57)
Overview
  • Excellent70%
  • Very good18%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from JW Marriott Hotel Caracas
Special Offer: Member Rates
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Offers from JW Marriott Hotel Caracas
Special Offer: Member Rates
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Rooms
Jul. 31Aug. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (865)
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Traveller rating
114
59
36
24
9
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114
59
36
24
9
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All reviewsthe executive loungeel rosalthe entire staffbusiness tripbusiness centerhotel restaurantrooms are largevanessaheribertogymcityelviscountryattentionsecuritypersonnelsafety
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1 - 5 of 242 reviews
Reviewed yesterday

I stayed in the JW Marriott Caracas for 4 days 3 weeks ago, the hotel and staff were excellent, nothing to complaint but I paid more that I have to pay, when I did my check out they informed me that the difference will be...More

Thank carl0scha
Reviewed 2 weeks ago

First of all Caracas is a tough place to be at right now, it is easily the most unpredictable and dangerous place a human being could be at as of June 2018. So keep that in mind, don't be comparing JW Caracas with the one...More

Thank Jouse D
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 2 weeks ago

Dear Mr. Josue, first of all we want to thank you for such good comments and also for the opportunities you give us by giving your comments, it is an honor for us to read your words, we certainly live specific situations in our country...More

Reviewed May 9, 2018

JW is probably one of the nicest hotels, but don´t expect a lot of luxury in Caracas. This country have some serious struggles. Try not to walk in the night in the surroundings, although it es a nice neighborhood, you could run into some trouble....More

3  Thank zeus433
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded May 10, 2018

Mr Zeus, thank you for taking the time to write and make good comments about our hotel, our food and our neighborhood. When you return to Caracas please visit us ...

Reviewed May 4, 2018 via mobile

Victor Angarita, best night manager everrrr. Personalized attention, great support and service :) and service. Very tasty food at the restaurant with professional and friendly servers especially Heriberto who is wonderful with diners.

Thank Candice R
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded May 5, 2018

Thank you Miss Candice for taking the time to write and give such good comments, we love that you liked our service, that Victor Angarita and Heriberto have made you feel at home ... When I return to Caracas please visit us ...

Reviewed April 14, 2018 via mobile

I spent a week here, staff was unbelievably friendly, in dining room breakfast was super. Omelette great, Heriberto and Elvis took great care of me and in executive lounge I was always greeted with a 😊. My room was spotless and felt like home, I...More

1  Thank Alex760
Response from Andres M, Manager at JW Marriott Hotel CaracasResponded April 15, 2018

Dear Mr. Alex, thank you for taking the time to write, to describe your week with us, we are very happy to have served you and to hear that Elvis and Heriberto made you feel at home. When I return to Caracas please visit us...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$102 - US$1,145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Caracas
#1 Business Hotel in Caracas
#1 Spa Hotel in Caracas
#1 Romantic Hotel in Caracas
#2 Green Hotel in Caracas
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$102 - US$1,145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Caracas
#1 Business Hotel in Caracas
#1 Spa Hotel in Caracas
#1 Romantic Hotel in Caracas
#2 Green Hotel in Caracas
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (238)
Room & Suite (204)
Dining (57)
Pool & Beach (27)
Amenities (28)
Business Centre & Event Rooms (11)
Family and Play Areas (4)
Questions & Answers
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aramisp2016
December 15, 2016|
AnswerShow all 7 answers
Response from Johan G | Reviewed this property |
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin... More
2
Votes
Room Tips
"Chose a room in the main tower."
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"all rooms equally as good as each other"
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"Choose the suites"
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"Great Views"
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