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I stayed in the JW Marriott Caracas for 4 days 3 weeks ago, the hotel and staff were excellent, nothing to complaint but I paid more that I have to pay, when I did my check out they informed me that the difference will be...More
First of all Caracas is a tough place to be at right now, it is easily the most unpredictable and dangerous place a human being could be at as of June 2018. So keep that in mind, don't be comparing JW Caracas with the one...More
Thank Jouse D
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded 2 weeks ago
Dear Mr. Josue, first of all we want to thank you for such good comments and also for the opportunities you give us by giving your comments, it is an honor for us to read your words, we certainly live specific situations in our country...More
JW is probably one of the nicest hotels, but don´t expect a lot of luxury in Caracas. This country have some serious struggles. Try not to walk in the night in the surroundings, although it es a nice neighborhood, you could run into some trouble....More
3 Thank zeus433
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded May 10, 2018
Mr Zeus, thank you for taking the time to write and make good comments about our hotel, our food and our neighborhood.
When you return to Caracas please visit us ...
Victor Angarita, best night manager everrrr. Personalized attention, great support and service :) and service. Very tasty food at the restaurant with professional and friendly servers especially Heriberto who is wonderful with diners.
Thank Candice R
Response from Andres M, Gerente at JW Marriott Hotel CaracasResponded May 5, 2018
Thank you Miss Candice for taking the time to write and give such good comments, we love that you liked our service, that Victor Angarita and Heriberto have made you feel at home ...
When I return to Caracas please visit us ...
I spent a week here, staff was unbelievably friendly, in dining room breakfast was super. Omelette great, Heriberto and Elvis took great care of me and in executive lounge I was always greeted with a 😊. My room was spotless and felt like home, I...More
1 Thank Alex760
Response from Andres M, Manager at JW Marriott Hotel CaracasResponded April 15, 2018
Dear Mr. Alex, thank you for taking the time to write, to describe your week with us, we are very happy to have served you and to hear that Elvis and Heriberto made you feel at home. When I return to Caracas please visit us...More
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin... More
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin American looking you should avoid walking alone with for example a computer bag. At night, you are asking, no , begging to get robbed.