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Thanks guys for let me enjoyed a few days in JW Marriott Caracas, it was very comfortable and quiet. Also the service was very respectfully. I recommend it to the people who wanna spend a few days in Caracas Venezuela. I want to say thanks...More
Hotel (very good quality, rooms very good and plush)
Facilities (good - swimming pool, gym, business centre)
Restaurant food (mainly good, although on one occasion poor)
Staff (superb, apart from the staff in the restaurant on one particular night - very slow!)
Location (good, plenty...More
I travel frequently on business and have never experienced a more pleasant team.
You are warmly greeted at the door by Arturo, Argenis, Osward and Larry. Management is ALWAYS visible and ensuring you are comfortable. Ernesto and Andres make sure your expectation of service is...More
1 Thank Hilton S
Response from Jose0209, Manager at JW Marriott Hotel CaracasResponded 13 June 2014
Dear Hilton S,
From the General Management at the JW Marriott Caracas, we are happy to know your experience was a great one. We certainly were delighted to host you.
Thank you for taking the time to comment, as your thoughts have been shared with...More
We arrived to property pretty late. The check in process was quite slow and time consuming. In my experience Marriott has always prepared for arrivals by having everything ready including being proactive by adding my MR number.
There were 5 of us and instead of...More
Response from Jose0209, Manager at JW Marriott Hotel CaracasResponded 9 June 2014
Guests are our most valuable treasure. We´re sorry your experience wasn't at the level of service JW Marriott hotels are known for.
All departments have been notified and we are immediately working on improving issues like the one you unfortunately experienced. Thanks for...More
In addition to the great service of any JW Marriott, this professionals will go the extra mile to make you feel at home. Specials thanks to Vanessa Lemus and her amassing commitment both at the restaurant and at the executive launch, you can see that...More
3 Thank Carlos C
Response from Jose0209, Manager at JW Marriott Hotel CaracasResponded 15 May 2014
Dear Carlos C,
Thank you for taking the time to comment on your stay. At the JW Marriott Caracas we are very happy to know you had a great experience during your visit, and we have informed our team of the nice comments you had...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$97 - US$178 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Family Hotel in Caracas
#1 Spa Hotel in Caracas
#1 Luxury Hotel in Caracas
#1 Romantic Hotel in Caracas
#1 Business Hotel in Caracas
#2 Green Hotel in Caracas
#8 Best Value Hotel in Caracas
Non-Smoking Rooms ,
Number of rooms
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My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin... More
My office was very close to the Mariott hotel, less than a quarter mile so I walked the distance. However, I was advised by company and hotel staff to avoid walking around even during the day. Especially if you are not Latin American looking you should avoid walking alone with for example a computer bag. At night, you are asking, no , begging to get robbed.