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#1 of 1 hotels in Tre Fontane
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Zahira Resort & Village is situated in Campobello di Mazara (Trapani) in a still “untamed” area in Sicily located near Selinunte. Boasting an “Arabian Nights” atmosphere, the Zahira Resort & Village, has 84 rooms, two restaurants and four bars, in addition to offering a red sandy beach and excursions in discovery of an uncontaminated area brimming over with history and culture.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Ocean View
Languages Spoken
English, French, Spanish, German and 1 more
Location
Via Tonnara Fontana, 91021 Tre Fontane, Campobello di Mazara, Sicily Italy
The hotel is not really 4 stars as per European standards, but you should consider that Sicily is not as developed as the other part of Europe and the availability of good places to stay in Southwestern part of Sicily is really limited. Having said that, Zahira hotel, located on the outskirts of Tre Fontane (a suburb of Campobello di Mazara) is a really good option to stay and explore the area. We stayed in this hotel during the October half-term vacation (end of October).
You should never go there without a car, as the hotel is in the middle of nowhere. It is surrounded by wild fields, outside the village Tre Fonrane. The village cannot offer much either. In the end of October it seems totally deserted - not only there are no people and no cars on the streets (as it is out of season), but there are no open shops or restaurants. There is nothing interesting you can do in the hotel either - you cannot use the outdoor swimming pool at the end of October (and the pool is poor quality), you can only stay in the room, which is nothing to write home about... Hence it makes sense to stay in this hotel only if you decided to explore the area - and if you rented a car from Palermo airport. Palermo is one hour drive - north, Agrigento is one and a half hour drive - east, Marsala is one hour drive - northwest. There is a lovely archeological park -Selinunte, just 20km from the hotel, which is definitely worth visiting. The food in the hotel was fantastic! We had full board, but due to the touristic programs we were carrying out, we couldn't have lunch every day - but even in this case I would recommend full board, because firstly there is no other option for a meal in the area, secondly the food in the hotel is exceptionally good (always four course meal), extremely delicious (the lovers of sea food would be pleased), and thirdly the price we got for end of October for 4 member family was a real bargain!
Just to clarify - they call it "all inclusive", but in fact it us full board - breakfast, lunch and dinner at specific times. No drinks included between the meals - even you should buy your water from the bar. Hence, this has nothing to do with all inclusive in Spanish hotels, for example, but if you know that, you would avoid disappointment and enjoy the excellent quality food.
I've seen some negative reviews about Zahira hotel and I would partially agree with some of them - it is true that it is in the middle of nowhere, it is true that the quality is not 4 stars. If this hotel was somewhere else in Europe, then I would rate it as 3 stars, but having in mind the area and the quality of the food - I would rate is 4 stars. You simply don't have many better options to explore Southwest part of Sicily.
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Date of stay: October 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the rooms for 2 stars, Very often was not a clean table in hotel's restaurant. THE BIGGEST JOKE was when we wanted check out, we got an extra bill 100euro for terrace club ( WE HAD ALLINCLUSIVE HOWEVER ON RECEPTION TOLD US THAT USE SWIMMING POOL WAS NOT INCLUDED !!! ) The hotel is on the village- no shops, no restaurants, any attractions around the hotel. To town is 1h-1,5h in one way. No gym in the hotel like was in description on the offer from loveholidays.com I think the hotel is more for local people than tourists
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Date of stay: September 2022
Value
Cleanliness
Service
Room Tip:rooms very poor- cleaning service was every day
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel has a great potential but looks like is been left with lots of works yet to do. Not really a resort...and not really a 4 stars like many customers said. However we had a good time but we won't be back here. Good for families because you can reach without problem the pools and the beach.
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well, it's really a problem to find a good site on this resort. Please Never buy an All Inclusive, becase they don't know what does it mean. There was perhaps a not bad food but the canteen was so loud I was not able to communicate to my partner close to me. RThe restaurant does not have a seat for children. In a week there was no able to fix a broken phone line.
And you are in the middle of nowhere. You cannot search a help in the neighborhood. I'll never recommend this resort even to my enemies.
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Date of stay: June 2014
Value
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Location
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Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well how to start? First a call to all the German friends attending, or going to attend, this hotel. Dear friends, this is not Sicily, Sicily is a beautiful island inhabited by lovable people and where the food is delicious. Know that everything that Zahira offers is far from that! Let’s start: on my arrival at the hotel the front desk I was told that due to a technical electric problem, several rooms were out of order. It was proposed two alternative hotel, both of which were rejected because in the places already visited. Speaking with the director and with the reception I was aware of inconsistencies in their explanations. Speaking with some German guys, I realized that they have absolutely no news about technical problems in the rooms. Putting two and two, it is clear that too many rooms were sold compared to the receptivity of the hotel and they were trying to sort out the Italian guests, treating with kid gloves German guests. Once understood the trick I started to bother me greatly! I went to the director and expressed the wish to see what the problem was in the rooms ... suddenly they had a room for us !!! The director told me that he was doing it at the expense of other Sicilian guests, giving priority to us who came from outside. Dear Sicilian friends, you do not know how lucky you had! Finally, after two hours of waiting, we enter the room. The room was not bad, clean, apart from the graffiti on the wall, evidence of battles of epic memory between two slippers opposed to armies of mosquitoes. We had lunch. Food really bad, kitchen less than amateurish! Whereas I have travelled far and wide Sicily, eating well everywhere, being in front of something that looks a lot like a canteen left me somewhat disappointed! With the passing of the days we learned to recognize the recycled dishes, ie, those obtained from the leftovers of the day before. I found particularly frightening the recycled quiche (see photo). The formula is drinks included: on the starters bench there are a whole range of Sicilian bottled wines, but for us we have only third category burgundy on the table! The water is purified tap. Back at the room another beautiful surprise! The air conditioning smells really bad sewer! At the reception they look like a Martian! The problem seems to be present only in our room! False! Many nearby rooms have the same smell. I point out the problem and for two days they will try to solve the problem with a mysterious sanitizer for filters, which is nothing but a deodorant spray that tries to cover up the smell (unsuccessfully). On the third day I point out that if they do not solve the problem I will have to call the office of hygiene to know what I'm breathing! Suddenly they had a new room in the area where the problem is not present! Worth noting that often even the tap water is malodorous, as well as the water they use for irrigation, spreading the scent for the whole structure. During the holidays, knowing the other guests, I understand how true the saying that "lies have short legs." The problems of the structure are evident and manifest what described above as well as other details such as inactive sliding doors, fountain off (except for the last day when it was miraculously on), children pool without protective grille on the jets changing the water (see photo). Faced with such a negative review, I would like to say a few good words for the attendants of the structure, always available, for the animation staff, always working, and part of the reception, often in obvious embarrassment in covering the tall tales of his superiors. However the structure is managed in an unprofessional way, if we do not want to imply worse.
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Date of stay: July 2015
Value
Rooms
Service
Trip type: Travelled with family
Room Tip:The room on the left wing have no problems with air conditioning smell.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent location and place. Great food and very friendly staff. The beach is amazing and the pool too. Not too big so ideal for family. The Ocean Staff guys are great and the the mini club too. Probably the breakfast logistic can be improved a bit.
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Date of stay: August 2015
Value
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Food - Breakfast was a joke. Every day was offered the same and really basic (you can see on the photos). Coffee could be made only from the coffee machine, but it wasn't drinkable - if you wanted a good one, you had to buy it extra (3 Euros for Cappuccino). Only positivity is, that automat for juice was available, that wasn't for the rest of the meals. - Lunch & dinner every time offered two types of pasta, fish and sometimes a piece of pork. Chicken was on the menu only ONCE during our week stay. Then there were salads also with seafood. I would definitely NOT RECOMMEND coming to this hotel, if you do not like seafood or fish. Side dish was ALWAYS potatoes (no fries ever btw), but also happened, that there was no side dish. Also, what was ruining our experience was, that besides salads EVERYTHING was SERVED by the staff. If you have sweet tooth, like I do, maybe better to not come here at all. For lunch it was usually only one type of fruit offered (I do not want to see nectarines/peaches for quite some time) for example watermelon was only ONCE. Only for a few times there was also (one type of) ice cream served (= prepared in small plastic cups). For dinner if there was ice cream, there was never another dessert (pieces prepared on plates). Either ice cream with fruit, dessert with fruit or dessert alone. - There were no descriptions of the food. - Overall, I cannot say, that the meals weren't tasty, it is the lack of variety that concerns me. You were basically "forced" to eat something, that you would not normally take just because you would end up with nothing at all. I would say it is rather a full board than all inclusive, because there are also no snacks/ice cream between meals.
Drinks - To lunch and dinner, you could only have water or wine (white or red). Other soft drinks could be purchased (small can of coca-cola for 2,5 Euros). - At breakfast you could only drink out of small plastic cups, because there were no glasses (same at the beach bar). - At beach bar you could use the machine for drinks on your own (there was good variety of options). - Alcohol was available only from 17:30 and only in a form of shots of vodka, rum and gin. If you wanted a cocktail, you had to buy it extra (for Mojito 8 Euros!).
Accommodation - Our room was OK, cleaned every day (without possibility of "denying" the cleaning by putting "do not clean" sign on the door), with AC (that cannot be turned off), no balcony, but with drier outside attached to the rail. In the shower there was only a static shower head from the wall.
Pool - We attended pool once, and it was a disaster. Important to say, that there are opening hours of the pool (9:30am - 1pm, 3:30pm - 7pm) and you also have to wear swimming cap. Pool was opened 25 minutes after the official opening - we basically waited and watched the lifeguard (illogically) cleaning the pool. The water was rather the color of the milk, than crystal clean - you could not see your feet in it. I cannot understand the small kids swimming (and drinking) in it.
Sea & beach & sun beds - The reason we came to this hotel, is its beach. It is located about 350 m (walk on the frequent, but straight road) away from the hotel entrance and there is shuttle bus available (we used it only once tho), that drives very friendly Vincenzo. - The beach is sandy (and clean), with slow entry to the water. Water is clear (only with a few seaweed strands at the shore) and quite warm. There are really no seashells. Be careful about the jellyfish - my friend got stung (nothing serious) by one the last day. - I really appreciate that there were always sun beds to lay on. No one here is "reserving" them and that is really refreshing. - Life guard seems fine, only thing is, that he is closing the sunshades or sun beds quite early while there are still people at the beach or in the sea. It happened to us almost every day, while we watched him from the sea. He also closes the water for the beach-shower (around 6: 30 pm) so you had to walk with sandy feed back to the hotel. He is doing it all of this at the end of his working hours - after 6 pm. - Beach bar and the toilets nearby are really nice and clean.
Staff & animation - Staff in the restaurant and the cleaning ladies were nice. None of the receptionists seemed friendly or was helpful. The animation-staff did not care about us at all. They only spoke ITALIAN to the Italian guests, that they recognize by the color of the wristband (Italians had white one, Polish had red/orange one, Czechs had blue one). Only ONCE they approached us about some night program. We felt quite like some "second class" that no-one really cares about and almost is trying to avoid. They knew a little English, but really didn't want to use it. - In the morning and the afternoon there was some 2/3-hour program on the beach including playing music and playing some games. It was really noisy and quite disturbing (when you do not understand a word they say and have to listen to it for hours). - At night (from 10 pm to midnight) there were loud (like crazy) "discos". Even through the closed window we could hear every tone of the songs like we were there. - It is quite shame, that we did not know about some special nights/offers, because no one told us, while we did not understand Italian.
Guests - It is mainly hotel for families with small kids, that are really noisy in the restaurant. We got really tired/upset of the constant cry or scream of the kids.
Surroundings - There is basically nothing around the hotel, which we knew. What surprised us is that even in the closest village ("center" around 3 km walk) did not have ANY souvenirs or grocery store (on the main road). - Only "souvenirs" that are offered, are ceramic products placed next to the road that leads to the beach.
Check out - You must leave the room to 10:30 am, which is really early. If you wanted late check out, you had to ask if the room is available and pay 25 Euros per room. - There is basically no room/place for the ones waiting for the bus. We had to stay in the basement and use an "unserviced" (dirty) toilet - the only one available outside the ones in the rooms or on the beach. No place for luggages or where to stay after checking out was offered to us by the receptionist! We only knew from our travel agent.
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I knew that this hotel was fairly out in the middle of nowhere when we booked. To be honest, I thought there would be snacks/pizzas, etc available nearby, but there really wasn't, so I would say that Full Board is the way to go, unless you have a car and plan to travel around.
I messaged the hotel about a transfer from the airport to hotel in advance and Roberto was very helpful from the start, and all the arrangements went smoothly. He also arranged for a taxi to take us to nearby Selinunte one day, where we visited the archaeological park - well worth seeing!
So, once we had sampled the food, we upgraded to full board. The food was delicious, with freshly cooked pasta and fish/meat every day, a selection of salads, and drinks on tap. Breakfast kept my daughter very happy with croissants, plenty of cakes and even doughnuts!! The best thing, however was the lovely waiters and waitresses who worked so hard, but still had time to be friendly and helpful - especially Vanessa (who could speak English luckily for us!), Salvadore & Alessio.
We happened to arrive on the Ferr'agosto bank holiday weekend, so we were treated to some special extras like aperitivo on the terrace and a gala dinner around the pool with musical entertainment.
We are not really entertainment/beach activities kind of people - but the 'Much More' team were so friendly & their enthusiasm was infectious, so we got involved with all the Italian families in beach games, morning stretching, salsa dancing & even a pool party on our final night! A very special thank you to Seline, Marco & Francesco for getting us involved and explaining the games to us in English!
I cannot fault this hotel & its staff - it was perfect for us, as we were very happy to relax and spend every morning on the beach and every afternoon at the lovely pool. But there are lots of beautiful beaches & sights within easy reach if you have a car.
This was our first trip to Sicily and it certainly did not disappoint - I bought back some of the local olive oil which is SO tasty with just bread dipped it and I tried some local wines which were also very good! But most of all, the people are incredibly friendly!
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staying a week in mid-August 2020: clean room, friendly staff, good and abundant food, two swimming pools and private beach with free sunbeds and food service, entertainment staff, possibility of excursions.
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Date of stay: August 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had one of my best holidays ever. For the price everything was pretty much perfect, we went all inclusive and had lovely food. The staff were great especially the entertainment staff, Marco, Laura and Pepe were stars, always rushing around, doing stuff or planning stuff.
English was a little bit of a struggle, as the majority of people had little English, but everyone muddled along, we learnt a little Italian. But everyone can speak French.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tonbridge, United Kingdom1,166 contribution99 helpful votes
Zahira Resort is actually a small hotel and the package they offer is actually "full board" - it is not "all inclusive". Hence, the drinks are not included. You should even buy your water. The restaurant is open on specific hours - but it is not a buffet - lunch and dinner are four course meals, served by waters.
Non saprei le conviene chiamare in struttura x il preventivo, comunque i prezzi sono un po' Altini, noi 2 adulti e due bambine sotto 3 anni per 5 giorni i primi di luglio abbiamo pagato 760€ in pensione completa, me non parliamo assolutamente di 4 stelle.sia per le piscine, nulla da ridire x tutto il personale e pulizie,ok.
There are more places to choose from in the Tre Fontane area.
PRICE RANGE
C$115 - C$280 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of TrapaniCampobello di MazaraTre Fontane
NUMBER OF ROOMS
84
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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