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Venezuela Marriott Hotel Playa Grande

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1 room 2 adults 0 children
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658 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Reviewed 5 days ago NEWvia mobile

The hotel is a good option to spend some time close to the beach or if traveling. Staff provides great attention, overall. During our stay Grisabella was the best, she made sure we always had what we needed in the pool area (Cocktails are good, try the passion fruit mojito) and during breakfast. She even called for first aid after...

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Helpful?
Thank Maria Gabriela R
Ernesto S, Gerente at Venezuela Marriott Hotel Playa Grande, responded to this review

Dear Maria Gabriela R Thank you for sharing your positive experience in our property. We are glad you enjoyed your stay in the hotel and apologize for the delay in the restaurant experience which has been reviewed and corrected to guarantee your satisfaction. Will be an honor have you in the hotel, please let me know when you came back....

Reviewed 1 week ago

Not far from the airport, nice and helpful staff, good pool, clean and comfortable rooms. Good restaurant with option inside or outside. The only problem to me is, as like many hotels, you can't open the window to feel the fresh caribean wind. The hotel is in front of the sea, nice view.

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Helpful?
Thank EdgardC
Reviewed 2 weeks ago

As a Venezuelan, I am used to low-quality service, so I was quite impressed by the staff politeness and warmness. Only two staff member (of the approximately 12 I ran into) was sort of rude and disrespectful, but I can certainly say that was shadowed by the excellent attitude of other staff members. Maybe this is something that could be...

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Helpful?
Thank Clara B
Lisbon, Portugal
Reviewed 2 weeks ago via mobile

Dear Manager / Hotel Director, I would like to express my thanks and appreciation for the service and care I received at your hotel every-time I stay there. I also would like you to congratulate two very special staff members Luis Rodrigues and Thairis Collina for their kindness, and very very good work skills. They are always smiling, very gentle...

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Helpful?
Thank Joana J
Houston, Texas
Reviewed 2 weeks ago

Beware with charges. I had breakfast on Dec 11 2016 they charged me 10 times, ink was light i didnt realize till saw bank online, paid with debit card so cannot dispute charge in bank. Since then, I have spoken with everyone (restaurant manager, finance department, front desk, managment didnt want to show up) emails, phone, even personally. After talking...

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Helpful?
1Thank Marcelo L
Ernesto S, General Manager at Venezuela Marriott Hotel Playa Grande, responded to this review

Dear Marcelo L, I first want to apologize for this lack of response, is unacceptable. Please let me know when or how can I communicate with you to resolve this issue with wrong charges and give you a proper answer and solution. I will hope have a conversation with you.

Reviewed 5 December 2016

The staff working at the hotel are very attentive and friendly, especially Mr. Oguier Perez and Mr. Samuel Venegas, the facilities are in good condition, it is a very comfortable hotel with a very good view of the sea, the food is of Excellent quality and flavor. Recommended Hotel.

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Helpful?
Thank SALOMON H
Caracas, Venezuela
Reviewed 29 November 2016

I had a great time when I went with a few friends. Having worked in the chain before, it was a pleasure to be attended by Amanda at the reception. It was a a real treat to be treated so well; both checking-in and checking-out. Thanks a lot for the great time Marriott Playa Grande. I will return for sure.

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Helpful?
Thank Berto2004
playagrande2015, General Manager at Venezuela Marriott Hotel Playa Grande, responded to this review

Dear Berto2004 Thank you for choosing our hotel We are so glad you enjoyed your stay with us and thank you for the recognition to our host Amanda We hope to see you in our hotel soon Roberto Mosquera General Manager

Miami, Florida
Reviewed 5 November 2016 via mobile

Made a mistake making reservation in another hotel in the area (hotel never found), tired I made a reservation in Playa Grande and I realized that " nothing like Marriott" very friendly and attentive staff, David, Omar from the reception, Omar bellboy, very clean rooms with all standard amenities fantastic view just 1 night stay ...but pleasant.

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Helpful?
Thank scoringU
playagrande2015, General Manager at Venezuela Marriott Hotel Playa Grande, responded to this review

Dear Guest ScoringU. Thank you for choosing our hotel for your stay in Venezuela. We want to thank you for your positive comments and for the recognition to our hosts. We hope you can visit us in a near future. I will be glad to serve you Roberto Mosquera General Manager

Caracas, Venezuela
Reviewed 1 November 2016

I went for a couple of days with a friend. Service and staff were excellent. Very close to the beach. What to say about our waiter Samuel Venegas, boy you rock! Great job, well done! He is really special with all guests

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Helpful?
Thank vikingo241205
playagrande2015, General Manager at Venezuela Marriott Hotel Playa Grande, responded to this review

Dear Vikingo241205 Thank you for your positive message and thank you for staying with us. We area glad you enjoyed your stay and we are happy about the service received by Samuel. Of course we will recognize his job. We hope to see you soon in our hotel again Cordially Roberto Mosquera General Manager

Caracas, Venezuela
Reviewed 1 November 2016

Marriot has kept its standard of an excellent quality Hotel. Its service has kept the standards. Excellent Service of our bell boy Roldan Diaz. Nice, friendly and so helpful. Nice atmosphere. Relaxion services are awesome as well.

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Helpful?
Thank Enelaf
playagrande2015, General Manager at Venezuela Marriott Hotel Playa Grande, responded to this review

Dear Enelaf Thank you for your positive comments about the experience in our hotel and than you for recognizing Roldan and the service provided of course we will recognize him to motivate and enhance our service. We hope we can see you soon in our hotel. Roberto Mosquera General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Venezuela Marriott Hotel Playa Grande

Address: Avenida El Hotel Playa Grande, Catia La Mar 1162, Venezuela
Region: Venezuela > Capital Region > Catia La Mar
Price Range: $187 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Venezuela Marriott Hotel Playa Grande 4*
Number of rooms: 207
Reservation Options:
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Also Known As:
Marriott Venezuela Playa Grande Hotel Catia La Mar
Marriott Catia La Mar
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Questions & Answers

Here's what travellers have asked, with answers from Venezuela Marriott Hotel Playa Grande staff and other travellers.
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Questions? Get answers from Venezuela Marriott Hotel Playa Grande staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“previous reservation”
 of 5 bubbles salomonh926, 5 Dec 2016 | Read review
“Higher floor have a nicer view”
 of 5 bubbles vikingo241205, 1 Nov 2016 | Read review
“Rooms in overall were excellent”
 of 5 bubbles Enelaf, 1 Nov 2016 | Read review
“Book way in advance, occupancy is ver high”
 of 5 bubbles 230christinem, 28 Sep 2016 | Read review
“Excellent views and comfortable”
 of 5 bubbles pedrogtorres59, 15 Jul 2016 | Read review
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