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    Crowne Plaza Maruma Hotel & Casino

    Circunvalacion 2, Maracaibo 4004, Venezuela
    +1 877-859-5095
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    2017-12-25 2017-12-26
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    US$651
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    Traveller (207)
    Room & Suite (93)
    Dining (32)
    Overview
    • Excellent62%
    • Very good25%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Swimup Bar
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Casino
    4.0 Star Hotel
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (760)
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    1 - 5 of 56 reviews

    Reviewed 16 October 2017

    Very nice hotel and incredible suite, personal very politely, I really enjoy a lot and if I returned to this city I would like stay there more time. I loved the food on restaurant omg so delicious. Thank so much for allMore

    Review collected in partnership with this hotel
    Thank rinaess
    Response from IHG_Hotel_Staff, Manager at Crowne Plaza Maruma Hotel & CasinoResponded 18 October 2017

    Dear guest, We are happy you enjoy our hotel, thank you for taking the time to write a comment for us. These are very important for us, our goal is to give our guest the greatest experience during the stay, we’ll keep working to make...More

    Hotel's Favourite
    Reviewed 10 April 2017 via mobile

    Short and quick visit, good, clean and big room with good A/C. Goos breakfast buffet, good variety. Hotel seem very big, pool was excellent. They have a couple of shops in the first floor, will be coming back to this hotel soon .More

    Thank Fred G
    Response from IHG_Hotel_Staff, Social Media Manager at Crowne Plaza Maruma Hotel & CasinoResponded 2 May 2017

    Dear guest, We’re pleased to read about your amazing stay in your Hotel Crowne Plaza Maruma, our intentions are make you feel always happy and relaxed, we’re looking forward to your next visit, remember you’re always welcome in your Hotel Crowne Plaza Maruma Greetings. Social...More

    Reviewed 14 July 2017

    A five star hotel with some smaller defects. The shower and bath are not in the state of the art of a 5* hotel and should be improved. It was not possible to control the air condition. But the ambient and service are at a...More

    Review collected in partnership with this hotel
    Thank uebach
    Response from IHG_Hotel_Staff, Manager at Crowne Plaza Maruma Hotel & CasinoResponded 18 July 2017

    Dear guest, Thank you for taking the time to write for us, your comments are really special they help us to grow as a hotel and to offer you the best service, we’re deeply sorry for the inconvenients you had during your stay, we’re immediately...More

    Reviewed 11 March 2017

    Excellent installations, room, restaurants and facilities in general. All personnel was polite courteous, attentive and they took care that our time spent there we feel that it was as our home and really enjoyed our time and felt so relaxed, recommended for sure!More

    2  Thank armando d
    Response from IHG_Hotel_Staff, Social Media Manager at Crowne Plaza Maruma Hotel & CasinoResponded 16 March 2017

    Dear guest, We are happy you enjoy our hotel, thank you for taking the time to write a comment for us. These are very important for us, our goal is to give our guest the greatest experience during the stay, we’ll keep working to make...More

    Reviewed 11 January 2017

    It is the best hotel in the city. The attention is first rate. The most curious thing is that you see the owner walking his facilities.and friendly with his employees Es el mejor hotel de la ciudad. La atencion es de primera. Lo mas curioso...More

    Review collected in partnership with this hotel
    Thank adolfo b
    Response from IHG_Hotel_Staff, Social Media Manager at Crowne Plaza Maruma Hotel & CasinoResponded 16 January 2017
    Google Translation

    Estimado huésped, Leer sus comentarios nos llena de orgullo y motivación para seguirle ofreciendo los servicios y atenciones de primera...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Banquet Room
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    Details
    • Price range
    • US$289 - US$762 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Travelocity, Priceline, Orbitz and Hotwire so you can book your Crowne Plaza Maruma Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Venezuela >
    • Zulian Region >
    • Maracaibo
    • Also Known As
    • Crowne Plaza Hotel Maruma Maracaibo ,
    • Crowne Plaza Hotel Maruma Hotel And Casino ,
    • Crowne Plaza Maracaibo
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    Traveller (207)
    Room & Suite (93)
    Dining (32)
    Pool & Beach (4)
    Hotel & Grounds (148)
    Bathroom (14)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    John F
    28 June 2016|
    Answer
    Response from 883rakeshs | Reviewed this property |
    Dear price is neither in bolivare or dollar. I have paid 125 usd per night. This is for your information. At this price you can get better property. Have a nice day dear. God bless you. Rakesh.
    0
    Votes
    Room Tips
    "cambiar los jabones de baños muy buenas instalaciones El.gerente del.counter en main lobby es tremendous..."
    Read review
    "Avoid rooms facing the pool. There is super-loud music all day and evening!!!"
    Read review
    "Away from the pool, they do pool parties until 3;00AM"
    Read review
    "Ask for a room free of smoke smell if you dont smoke!"
    Read review
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