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I stayed here over the course of a few months. The staff was very friendly and helpful if there were any issues. I had an issue with the air conditioning unit and it was fixed within a day. Jessica at the front desk and Billy,...More
Not a typical IHG hotel. No breakfast but you can purchase a hot breakfast. No daily paper. Bathtub is slick so hold on. I booked the room based on past experience with IHG. Very disappointed too many hotels in this town to stay at this...More
Response from IHGService, Guest Relations Manager at Candlewood Suites JonesboroResponded 4 weeks ago
Thanks for your recent overnight, your feedback is appreciated. I'm sorry to hear that the services we offer did not meet your expectations. While I understand your disappointments, as a gentle reminder, Candlewood Suites is an extended stay brand. We are a limited-service...More
I book a queen suite for a party of 4 -myself, husband, 2 kids. The suite has a queen bed in the bedroom and a sleeper sofa. The kids can't sleep on the sleep sofa bc the mattress is filthy. All kinds of stains that...More
2 Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Candlewood Suites JonesboroResponded 1 October 2017
Dear Valued Guest,
Thank you for staying in our property and for taking the time to post your review. Guest comfort and satisfaction is very important to us and our hotel committed to provide comfortable accommodations. I'm sorry you were disappointed with the condition of...More
Overall, the stay was okay. This property is wedged into an area with multiple hotels in a small area. Check in as quick and the room was mostly clean. The coffee pot was disgusting. I advised the front desk as I was leaving and was...More
Response from IHGService, Guest Relations Manager at Candlewood Suites JonesboroResponded 5 July 2017
Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you found our check-in service efficient and rooms clean. On the other hand, I am sorry to hear about...More
Staff is very friendly and efficient. Room was in great shape. Very clean and in good repair. Excellent location I can be anywhere in Jonesboro in less than 10 minutes. I stay here as often as possible.
US$97 - US$164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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