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Candlewood Suites Jonesboro

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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Candlewood Suites Jonesboro
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Reviewed 4 weeks ago via mobile

Staff is very friendly and efficient. Room was in great shape. Very clean and in good repair. Excellent location I can be anywhere in Jonesboro in less than 10 minutes. I stay here as often as possible.

Thank frdon1776
Dallas, TX
Reviewed 27 February 2017

We stayed in a queen/suite room. Very nice and comfortable. Everything worked: TV, comfortable bed, refrigerator, lights, hot water for shower. Our room had a little cooktop, microwave, utensils, coffee pot and coffee etc. so you could cook there. Room was clean. They take pets and we brought our dog with no problems. Everyone who worked there was nice and...

Thank Detailsimportant
Conway, United States
Reviewed 25 January 2017

This hotel is not what I expected. The room was not as large as other Candlewood Suites I have stayed at, the sound from other rooms was noticeable (especially the bath), and the overall look of the room needed work. The value would be in using the extras such as the gym or business center, the in-room mini kitchen with...

Thank tommyw159
IHGService, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Dear tommyw159, Thank you for staying at the hotel and for submitting your review. I am pleased to note that you liked the convenient location, kitchenette amenities as well as the fitness room and business center. Our hotel is working hard to ensure our facilities and service are superior and offer a relaxing extended stay accommodation. I am sorry you...

Ashland City, Tennessee
Reviewed 17 January 2017 via mobile

We stayed here two weekends in a row while shopping for a house in the area. The rooms were very clean and the bed was comfortable. The rooms are suites, therefore they do not provide daily room service. That's the only issue we have. I don't need the trash pulled or my bed made daily, but I would prefer having...

Thank 70schild63
Siddika K, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Thank you very much for taking the time to share your experience. As the extended stay Hotel with IHG we do offer a weekly deep clean to our guests. However anytime you are interested in light daily service just simply call the front desk clerk and request it!! We look forward to seeing you soon!

Omaha, Nebraska
Reviewed 30 November 2016

We frequently stay at IHG properties and are very satisfied over a long period of time but this place is an exception. Overall maintenance is poor - grungy bathroom floor, shower. We pass through Jonesboro almost monthly and have stayed 3 times - last time was the deal-breaker. Totally atypical of IHG properties in my opinion.

1Thank Charles M
IHGService, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Dear Charles M, Thank you choosing the Candlewood Suites Jonesboro, AR for your lodging needs. I am sorry that your last stay was not the same experience as your previous two stays. We regret to know that you found the property was not maintained properly most especially the amenities of the bathroom. I would like to learn more about your...

Memphis, Tennessee
Reviewed 29 November 2016

I've stayed at several hotels in Jonesboro. This one is probably one of the better. Rooms are showing signs of age, but everything seemed to be clean. Service at check-in was great. I would return....

Thank TNrebel92
Siddika K, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Thank you so much for taking the time to leave your positive feedback! At Candlewood Suites in Jonesboro Arkansas we strive to not only meet your standards, we strive to exceed them. We want you to experience a true home away from home experience. With our new Lending Locker stocked with new items like a personal crock pot, or DVDs...

Reviewed 24 November 2016 via mobile

Hotel owner was extremely uncooperative when he was approached with a situation i had with my bill. After his manager was told by the state of Arkansas that he should refund my sales tax as i stayed in his hotel 118 consecutive nights which is what my reservation was for. Now i have to send all the paperwork to Arkansas...

Thank mustanman386
IHGService, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Dear mustanman386, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and...

Garland, Texas
Reviewed 7 September 2016

Not good, not bad. OK for the price. The lobby is very small and spare. Sitting in a corner taking up some of the sparse room was one of those board games that you try to toss beanbags into the cutout holes. Check-in was ok, the guy on the desk was friendly. Room was decent size and had a small...

Thank Kenneth R
IHGService, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Dear Kenneth R, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our beds to be comfortable. However, we would like to apologize for falling short of your expectations regarding our lobby, room carpets and furniture. We also regret the issues you had with our internet...

Reviewed 14 August 2016 via mobile

We r staying in this hotel. It's nice enough. They have coffee.. Trust me I need that.. We have our little dog with us, & she is being so good. Would I want to stay here long?? No. We usually stay at Drury Hotels. They have suites with King beds. Different rooms. & u also get breakfast & evening snack...

Thank beachgirl132
IHGService, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Dear beachgirl132, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate condition of our property and our coffee. However, I was concerned to see that you were not generally impressed with our hotel. Rest assured, your comments will be shared with our management team to...

Reviewed 10 August 2016 via mobile

The room was clean. Be careful using the bathtub, they forgot to rinse out the disinfectant from the shower stall, and I was on Mr. Toad's wild ride for a second. As a female traveler, I don't like the door being propped open because as the front desk staff states " the lock is busted." The main hallway was so...

Thank Melissa N
IHGService, Guest Relations Manager at Candlewood Suites Jonesboro, responded to this review

Dear Melissa N, Thank you for sharing your experience with us. I am glad that you the rooms clean. I am sorry to hear that the quality of your stay was affected by the air condition system, the layout of the hallway and the condition of the door. I have forwarded your comments to our maintenance department to address these...

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14/05/2017 15/05/2017
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  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Candlewood Suites Jonesboro

Address: 2906 Kazi St, Jonesboro, AR 72401-7341
Region: United States > Arkansas > Jonesboro
Price Range: $147 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Jonesboro 2.5*
Number of rooms: 74
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Questions & Answers

Questions? Get answers from Candlewood Suites Jonesboro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for travelers with pets”
Detailsimportant, 27 Feb 2017 | Read review
“Stay at one of the other hotels in the area.”
safetybobann, 26 May 2016 | Read review
“Do not stay here.”
elizabethbX8892BO, 20 Mar 2016 | Read review
“If you want to save money bring your own food and prepare it right in the room.”
BRUCED546, 19 Oct 2015 | Read review
“pick a different hotel”
MissMaryB43, 29 Jun 2015 | Read review
5 of 5
US$103* /night
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