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Golden Tulip Kumasi City

Jumia TravelUS$157*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Golden Tulip Kumasi City
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229 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Reviewed 15 June 2016 via mobile

Ok first of all ave returned after some time, hotel seems upgraded , I was upgraded to a superior room, thanks to the wonderful receptionist and front office manager, the room looks fantastic , be aware that Kumasi is some sort of the business centre or traders choice of Ghana, hence the Golden Tulip Kumasi fits in perfectly as a...

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Helpful?
Thank Dax C
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we appreciate your feedback. And we would like to assure you that the hotel is committed to providing our Guest with the best services. Thank you Gabriel Owusu (Guest Services Manager

London, United Kingdom
Reviewed 9 June 2016

Before its refurbishment this was my Fathers favourite hotel in Kumasi, It was my first time here and it was excellent. The staff were lovely and helpful and the room was huge. We had a thoroughly nice time.

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Thank alewis250
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we appreciate your feedback and are glad to know that our staff made your stay pleasant. Thank you Gabriel Owusu (Guest Services Manager)

Accra, Ghana
Reviewed 4 June 2016

Checkin at the hotel was seamless. However, housekeeping had not provided any towels in the room. This was provided on request. Breakfast had a wide variety of options. Wifi did not work for the 2 nights we were in the hotel.

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Helpful?
Thank dki2015
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure you that pragmatic measures have been put in...

Reviewed 29 May 2016 via mobile

Sadly, there are not many options for world class luxury hotels in Kumasi. We were advised that the Golden Tulip would be the best option, but I was still disappointed with what we got for the price. Our room had a strong odor and the safe in the room never worked, despite being assured that a staff member would see...

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Helpful?
Thank Lance W
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Madam, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure you that pragmatic measures have been put in...

Mahwah, New Jersey
Reviewed 28 May 2016 via mobile

The hotel is well located. It has a large lovely pool and tennis courts. We used both, and both were well kept. Breakfast was served daily. They served a good variety of food- local as well as continental. The rooms were comfortable, clean and spacious. The service was always attentive. We would stay here again.

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Helpful?
Thank WiseTravelsUSA
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time...

Cape Town, South Africa
Reviewed 27 May 2016

I've stayed here many times and although the rooms are good sized and offer nice amenities, it never fails that when I go to eat dinner I feel forced to take the overpriced buffet. I've often been told a salad will take over an hour to prepare... when the restaurant is empty. And it usually does. I discussed this with...

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Helpful?
Thank Tammy M
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and staff have been advised to be responsive to guest needs. We look forward to...

Badalona, Spain
Reviewed 26 May 2016

The hotel is overly good, but overpriced, as I did not found : - A stable Wifi connection in rooms and reception. Impossible to work. - A small gym, good for sportsmen like me. - The option to have room service... (No room service options at room). A nice location, but definitively must work to improve !

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Helpful?
Thank miguelgarcialop
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback and sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, we can assure you that pragmatic measures have been put in...

Nairobi, Kenya
Reviewed 21 May 2016

Being my very first time to Kumasi, I was pleasantly surprised by the size of the town. The hotel itself is located in a serene area that has less traffic than other areas with a view of a beautiful park. The pool was great (though I did not get to use it - business travel) and the food was excellent....

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Helpful?
Thank JeffOtieno
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. Please do not hesitate to call us any time...

Watchung, New Jersey
Reviewed 18 May 2016

I had very high expectations of this hotel, given its reputation and from what i reviewed on their website. However, there were elements that I was less impressed with. The front desk officers were excellent in their service, as were the porters. However, those in the restaurant and tennis courts seemed uninterested in providing high quality service. The food in...

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Helpful?
Thank DonMincho
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us. We appreciate your positive feedback about our services .We take pride in catering for our guests' needs the best way we can and i would like to assure you you that we would uphold the standard of service. The hotel has embarked on regular training sessions to...

New York City, New York
Reviewed 15 May 2016

Upon arrival rooms were not clean traces of rodent droppings in the room.The curtains were filthy, room smelled foul, locks on room doors were not secure. the hardest beds imaginable. Woke up with back and side pain.Hotel lacked adequate security. Slept with furniture from my room placed up against door for security. Women at front desk were very rude and...

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Helpful?
Thank 4GI
GTKC2014, Manager at Golden Tulip Kumasi City, responded to this review

Dear Sir, Thank you for taking time to review your stay with us, we really appreciate the sincere feedback. We sincerely apologize for the unacceptable service delivery and any associated discomfort that it might have caused. We have taken a critical look at your feedback and consequent to it, pragmatic measures have been put in place to ensure that our...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Golden Tulip Kumasi City

Address: Rain Tree Road, Kumasi, Ghana
Region: Ghana > Ashanti Region > Kumasi
Price Range: $252 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Golden Tulip Kumasi City 4*
Number of rooms: 160
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Also Known As:
Golden Tulip Kumasi City Hotel Kumasi
Kumasi Golden Tulip
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Questions & Answers

Here's what travellers have asked, with answers from Golden Tulip Kumasi City staff and other travellers.
5 questions
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Questions? Get answers from Golden Tulip Kumasi City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms overlooking the swimming pool (just beneath the pool)”
balehn, 3 Feb 2017 | Read review
“best block is the main storey.”
delalid2015, 23 Jan 2017 | Read review
“Rooms cover many different areas”
njeri, 28 Dec 2016 | Read review
“Always go for rooms on the 3rd floor up!”
The_Oj1, 6 Dec 2016 | Read review
“Avoid this place if you can!”
jacek553, 22 Nov 2016 | Read review
5 of 5
Jumia Travel
US$157* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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