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Stipp Hotel Gisenyi

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1 room 2 adults 0 children
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Stipp Hotel Gisenyi
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28 Reviews from our TripAdvisor Community

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Showing 24: English reviews
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Edmonton, CANADA
Reviewed 2 weeks ago

I only spent one night at this ghost hotel --only six guests in total there when I visited --and I still can't decide how it attracts customers at any price. Intermittent hot water, wi-fit and restaurant service. Dirty and moldy hallway carpets, dated room beds and furnishings and laughably tiny en suite bathrooms. Apathetic and bored staff, and a general...

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Thank Ron N
Winnipeg
Reviewed 29 January 2017

Stayed here for two nights and I think we were the only guests in the whole place. The hotel is quite large and it probably was a high end hotel 30 years ago. Unfortunately it seemed that not much upkeep had been done since then. The rooms were very dated and worn. Bed was pretty hard but the room was...

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Thank prairiegirlwpg
Reviewed 12 September 2016 via mobile

Ok hotel . Awesome lake view rooms . The sound of night waves from the lake echoes in your ears.food is western type.however they can serve fresh tilapia fish .the front view is great ..the last we had visited in 2001.

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Thank swarup m
Oakham, United Kingdom
Reviewed 10 February 2016

Not a cheap hotel but well run and comfortable with western style comfort, relaxed, good pool, good food and friendly service. The food is on the whole good I had duck a l'orange - my brother had pizza which was not good and vegetarians not well catered for. The resident crowned cranes are great!! Nice pool, nice atmosphere

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Thank FarmerGilesRutlandUK
Reviewed 8 January 2016 via mobile

We were here for two nights after a gorilla trek and before heading to the DRC. The room wasn't ready yet despite us booking well in advance. At that point I thought ok that can happen. However half the electric appliances in the room didn't work. The wifi only reached around the reception and the restaurant. We had dinner there...

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Thank Kristof K
Reviewed 27 December 2015 via mobile

We arrived on Thursday 24 dec for Christmas break but the service was very disappointing, the same day we arrived we were stolen a computer, 2smart phones and mtn modem in the hotel, it was hard to get any support from the management until we used the police in that area. The carpet in the corridor is smelling, breakfast is...

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2Thank Delphine M
Reviewed 9 October 2015 via mobile

We arrived late and our rooms were available. The room was well kept and I slept well. I was looking forward for breakfast but got quite disappointed with what was being offered and the service was not what I expected. The place is also poorly maintained. It's quite a shame.

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Thank Kevin R
Cardiff, United Kingdom
Reviewed 10 August 2015

We arrived late at night and asked fir two rooms. A twin was offered ( for myself and my son) but the single fir my friend was damp smelling and grubby. They initially refused yo give her amother room due to the fact that there were no more ' singles ' available even though there were numerous doubkes etc as...

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Thank Madaboutafrica
Mauritius
Reviewed 9 August 2015

I love the hotel especially when on business as it is central but very quiet at the same time. Food is not great there, except perhaps their Sambaza. The amenities have however be deteriorating quite a lot. Last time I was there, there was a major flood in its kitchen/dining room, during breakfast time. Half of the electrical fittings did...

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2Thank Yakalele
Oakham, United Kingdom
Reviewed 20 July 2015

The hotel is a real colonial style treat beside Lake Kivu grounds although across the road from the beach. It is set up a slope with good views, beautiful grounds and the tamest crowned cranes you will ever meet. The food on the whole is very good I had tillapia a l'orange which was superb my brother tried a pizza...

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Thank FarmerGilesRutlandUK

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Services
  • Free Parking

Additional Information about Stipp Hotel Gisenyi

Address: Gisenyi, Rwanda
Region: Rwanda > Western Province > Gisenyi
Price Range: $116 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Stipp Hotel Gisenyi 2.5*
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Questions & Answers

Questions? Get answers from Stipp Hotel Gisenyi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no idea probably the front”
 of 5 bubbles Madaboutafrica, 10 Aug 2015 | Read review
“rooms are not very soundproof, as such you can hear your neighbors clearly!”
 of 5 bubbles Yakalele, 9 Aug 2015 | Read review
“probably best views of lake are on higher floors”
 of 5 bubbles FarmerGilesRutlandUK, 20 Jul 2015 | Read review
“Go to another hotel”
 of 5 bubbles sacrotravel, 9 Feb 2014 | Read review
“Get the rooms on the side with a view. They have balconies and all. Pretty lovely waking up with the sun streaming into your room. And another tip..negotiate :)”
 of 5 bubbles Rehema2013, 26 Dec 2013 | Read review
5 of 5