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Virunga Hotel

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Virunga Hotel
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41 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Olympia, Washington
Reviewed 1 week ago

We stayed here for our trek to see the gorillas the hotel is nicely located in the town, and clean and simple. The staff are very nice and helpful especially Olivier, and it was a pleasant surprise to see our vehicle being nicely washed after our drive to the park to see the gorillas. I would highly recommend this place...

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Thank sisters123
Singapore, Singapore
Reviewed 19 August 2016 via mobile

Clean. But really really noisy. Didn't give our request for quiet room. So crowded with locals staring at you. Not tourist friendly. But functional place to sleep in. Staying in a non-central area is better for a tourist. So glad we only stayed 2 nights.

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Thank bankergirl1016
London, England, United Kingdom
Reviewed 23 July 2016 via mobile

Was pleasantly surprised by this hotel - excellent customer service, several people went out of their way to help when I had to find some suitable shoes for gorilla trekking after my bag got lost en route! In the centre of town and plenty of places to eat nearby. Easy to find, rooms were basic but clean and comfortable.

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Thank Natasha R
London, England, United Kingdom
Reviewed 15 July 2016 via mobile

We stayed here as part of our honeymoon trip to Africa. We spent two nights whilst doing the gorilla trekking in VNP and were very impressed. The pictures on this website do not do the hotel justice, it is very modern and clean and a great location in musanze, very close to a local bakery, shops and banks. The staff...

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Thank Nick285
Laide, United Kingdom
Reviewed 15 April 2016

This is a basic hotel with very friendly staff. The rooms are modest but comfortable and clean. The service offered by the staff is truly wonderful. I was in touch with Olivier Rutarindwa prior to my arrival to organise airport transport and gorilla permits for 3 days and everything had perfectly been organised upon my arrival, including transport from the...

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2Thank CindyDMH
Pembrokeshire
Reviewed 2 April 2016

The rooms are clean and comfortable. The hotel staff are friendly and helpful and can arrange everything you need to visit the Gorillas. It is very close to the bus station (5mins walk) and they even came and picked me up from the station on arrival! On the downside it is very noisy at night (loud music and partying). It...

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Thank ee-n-al
Johannesburg, South Africa
Reviewed 24 December 2015

We travelled with our teenage kids to visit Rwanda. We stayed over at Virunga Hotel 20-23 December as we were visiting the gorillas in the national park on 21 and 22. Olivier, the manager assisted us with transportation to the park. The driver on both days helped with communication to get the gorilla families we were looking to see. When...

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Thank Thuli Z
Brussels, Belgium
Reviewed 8 November 2015

An excellent hotel in many ways... Top service in all aspects, good restaurant. Attention, however, if you're quoted a price for transport from the hotel to the gorilla event. Normally, the hotel should be expected to negotiate on behalf of it's clients. In this case a price was quoted before arrival at 200USD, after arriving and upon request this was...

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Thank Jeppe35
Montreal, Canada
Reviewed 2 November 2015

We stayed for 2 nights after gorilla trekking and loved it here! Rooms are very clean and comfortable and the showers have lots of hot water. The staff were all so lovely and helpful and greeted us with fresh passion fruit juice on arrival. The breakfast was very good and wifi worked well. There is also a delicious (& very...

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Thank MzunguRafiki
London, United Kingdom
Reviewed 10 September 2015

Four of us (all Brits) stayed here for two nights when we were in town for a self organised gorilla trek. Booking over the Internet was straightforward and efficient. We had two double rooms, both a decent size and very clean. Mosquito nets were provided but I don't think there is much problem around there. The bathrooms were clean and...

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1Thank LondonChapeau

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service

Additional Information about Virunga Hotel

Address: Ruhengeri Street, Ruhengeri, Rwanda
Region: Rwanda > Northern Province > Ruhengeri
Price Range: $80 - $86 (Based on Average Rates for a Standard Room)
Number of rooms: 25
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Also Known As:
Virunga Hotel Rwanda/Ruhengeri
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Questions & Answers

Questions? Get answers from Virunga Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a no frills place but with a very warm heart”
 of 5 bubbles ThuliZ, 24 Dec 2015 | Read review
“Family suite has adjoining rooms and they put our 3rd teenager in the sitting room with a proper bed so lots of space”
 of 5 bubbles kln2015, 27 Jan 2015 | Read review
“Make sure you carry cash as it is hard to rely on crdit cards in Africa”
 of 5 bubbles EddieO466, 17 May 2014 | Read review
“I like staying above street level so I can see the volcano but as there is a gated courtyard, all the rooms are probably about the same in terms of safety.”
 of 5 bubbles ChichesterYoga, 30 Jan 2013 | Read review
“Try a room on the first or second floor facing the volcanoes.”
 of 5 bubbles K_Australia, 3 Nov 2012 | Read review
5 of 5
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