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Santos Express

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Santos Express
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350 Reviews from our TripAdvisor Community

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Showing 259: English reviews
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Mossel Bay, South Africa
Reviewed yesterday NEW

Please buy some new mattrattes so that it wouldn't feel like sleeping on a rock!!! Remove the Royal Boards that says Royal suites! It's pathetic!! Please get a room service in action!! Even if you need to dial from your personal phone to order.

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Helpful?
Thank stone_rehanna
Somerset West, South Africa
Reviewed 1 week ago

On our way to Tsitsikamma, we stayed one night (2nd time for me). Beautiful location, very nice beach, and fun sleeping on the train. Pricing is very good, the rooms are clean, and the Honeymoon Caboose as well Royal Suite are excellent. Only very negative point was the restaurant... we did not even finish our seafood, not fresh at all...

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Thank Polurso
Reviewed 4 weeks ago

Awesome accommodation in real old train compartments. Sea view included. Continental breakfast included. Bar and restaurant on premises as well. Very cold in winter but still lovely experience especially when woken by passing train.

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1Thank Dean S
Reviewed 4 weeks ago via mobile

We booked this hotel as it's something totally different and unique. As the price is low it naturally raised some doubts with some of our group members but Santos proved that there was no need for those. Rooms are clean and shower/toilet work without issues. + really nice breakfast. I really enjoyed our stay even the room temperature can get...

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Thank Ulla S
Reviewed 5 weeks ago via mobile

We arrived at 20:00 and the reception lady was friendly then we booked in went to our room which looked beautiful with white bedding and it was clean. The train still gave off the feeling like you're sleeping in a train which should be taken into thought because you are and it's exiting. We went to the restaurant at 21:00...

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Thank Gerard V
Reviewed 21 January 2017 via mobile

Arrived on Friday, booked in by smiling, helpful people! Great experience. Such lovely furnished rooms with amazing views of the beach! All walking distance too! Will come and visit again that is for sure!

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Thank Sashagrobler
Hamburg, Hamburg, Germany
Reviewed 17 January 2017 via mobile

We had one of the 4 suites (about 60 Euro a night) and they are amazing. Half a train carriage from the Golden age of train travelling lovingly turned into a beautiful suite with a king size bed, a mini bar and a great bathroom with a free standing tub and a shower. But the best part is the view:...

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Helpful?
Thank Sven3004
SantosTrain, Manager at Santos Express, responded to this review

Dear Sven3004, Thank you for taking the time to review us. The view is undeniably the best in town! We are delighted that you enjoyed your stay and we hope to see you again soon. Kind Regards, The Santos Team

Oxford, United Kingdom
Reviewed 12 January 2017

The Santos Express is unique, which is why we chose it. And we loved it. The location is spectacular, with rooms looking right onto the beach. Rooms are small but clean and cozy, and the beds are comfortable. Plenty of space for luggage above and behind or under the beds. No internet or standard plug points in the rooms, sadly....

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Helpful?
Thank Blitzkrieg111
SantosTrain, Manager at Santos Express, responded to this review

Dear Blitzkrieg111, Thank you for taking the time to review us. We do apologize for your experience in the restaurant! In season it is always a challenge to keep things as speedy as possible! We suggest that you try our Royal suites during February or March. The weather is just perfect and there are no noisy idiots on the beach!...

Cape Town, South Africa
Reviewed 10 January 2017 via mobile

I stayed in the dorm of this lodge. I chose for this one because this is something different for once. There is not that much space in the dorm, but it was nice to have something different. The staff also are friendly and helpful.

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1Thank yvangia
SantosTrain, Manager at Santos Express, responded to this review

Dear yvangia, Thank you for taking the time to review us. So glad you enjoyed your stay and we hope you try our luxury Royal suites when you visit again! Kind Regards, The Santos Express Team

Reviewed 30 December 2016

If you love trains and you love the ocean, this is a perfect combination. More like backpackers but there are some luxury compartments as well. What makes this place special, is the staff. They are exceptionally helpful and friendly. They will basically do anything within their ability to assist you and make your stay a pleasant one. Do stop by...

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Thank Niel S
SantosTrain, Manager at Santos Express, responded to this review

Dear Neil s, Thank you for taking the time to review us. Our staff are like family and we like to treat our guest as such too. So glad you enjoyed the fish! Always fresh and NEVER frozen, straight from the boats! Hope to see you soon. Kind Regards, Santos Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Accommodation is in a train parked just 30m from the beach.We have an onsite restaurant and fully licensed bar. Function/Conference venue is available, perfect for a beach wedding. We can accommodate large groups comfortably. ... more   less 

Additional Information about Santos Express

Address: Munro Road | Santos Beach, Mossel Bay 6500, South Africa
Region: South Africa > Western Cape > Mossel Bay
Price Range: $28 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Santos Express 2.5*
Number of rooms: 28
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Questions & Answers

Questions? Get answers from Santos Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from Royal suites! Not up to standard!!!”
 of 5 bubbles stone_rehanna, 25 Feb 2017 | Read review
“Depending of your budget, all rooms are nice and fun.”
 of 5 bubbles Polurso, 17 Feb 2017 | Read review
“I prefer the privacy and would not stay in the dorm, just make sure you book right. There is royal suites for people that prefer more luxury”
 of 5 bubbles Wim_traveler, 24 Nov 2016 | Read review
“You can't escape the movement of other guests”
 of 5 bubbles RichardHNottingham, 20 Nov 2016 | Read review
“It's worth to wait and book the suites with sea view (B & D).”
 of 5 bubbles wanderwomantravels, 7 Nov 2016 | Read review
5 of 5