Keys Hotel

Keys Hotel

Uru Road, Moshi 0933 Tanzania
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About

#4 of 27 hotels in Moshi
4.0 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
KEYS is a modern family run hotel, with an African touch which is dedicated to maintaining up to standard international hotel services. The Hotel is situated at a Prime location along the Uru Road – Moshi, a walking distance to Moshi town centre. In a clear sky, you can view the beautiful snowcap of Mount Kilimanjaro from the premise. The Hotel is facilitated with well-furnished guest Premium rooms in the main building and nicely archived African Cottages which are spread along the garden area. The Hotel has Restaurant, Bar, Coffee Lounge and other modern facilities.
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Property amenities
hotel_amenity_free_parking
hotel_amenity_free_internet
hotel_amenity_pool
hotel_amenity_free_breakfast
hotel_amenity_bicycle_rental
hotel_amenity_bicycles_available
hotel_amenity_books_dvds_music_for_children
hotel_amenity_airport_transportation
hotel_amenity_secured_parking
hotel_amenity_public_wifi
hotel_amenity_outdoor_pool
hotel_amenity_bar_lounge
hotel_amenity_coffee_shop
hotel_amenity_restaurant
hotel_amenity_breakfast_available
hotel_amenity_breakfast_buffet
hotel_amenity_breakfast_in_the_room
hotel_amenity_happy_hour
hotel_amenity_kid_friendly_buffet
hotel_amenity_outdoor_dining_area
hotel_amenity_special_diet_menus
hotel_amenity_hiking
hotel_amenity_billiards
hotel_amenity_evening_entertainment
hotel_amenity_nightclub_dj
hotel_amenity_car_hire
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hotel_amenity_conference_facilities
hotel_amenity_banquet_room
hotel_amenity_meeting_rooms
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hotel_amenity_foot_massage
hotel_amenity_full_body_massage
hotel_amenity_hand_massage
hotel_amenity_head_massage
hotel_amenity_manicure
hotel_amenity_massage
hotel_amenity_pedicure
hotel_amenity_24_hour_security
hotel_amenity_bbq_facilities
hotel_amenity_baggage_storage
hotel_amenity_concierge
hotel_amenity_currency_exchange
hotel_amenity_gift_shop
hotel_amenity_shared_lounge_tv_area
hotel_amenity_shops
hotel_amenity_first_aid_kit
hotel_amenity_24_hour_front_desk
hotel_amenity_express_check_in_check_out
hotel_amenity_private_check_in_check_out
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Room features
hotel_amenity_air_conditioning
hotel_amenity_desk
hotel_amenity_housekeeping
hotel_amenity_safe
hotel_amenity_cable_satellite_tv
hotel_amenity_extra_long_beds
hotel_amenity_walk_in_shower
hotel_amenity_bath_shower
hotel_amenity_sofa
hotel_amenity_telephone
hotel_amenity_wake_up_service_alarm_clock
hotel_amenity_complimentary_toiletries
hotel_amenity_hair_dryer
Room types
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
hotel_style_tag_6216
hotel_style_tag_9704
Languages Spoken
hotel_amenity_english, hotel_amenity_hindi, hotel_amenity_tamil

Location

Uru Road, Moshi 0933 Tanzania
70 Restaurants
within 10 kilometers
50 Attractions
within 10 kilometers
Reviews summary
This summary was created by AI, based on recent reviews.
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Keys Hotel garners high praise for its amenities, with guests often lauding the comfortable beds and the invigorating pool. Reviewers frequently note the hotel's value, emphasizing the balance it strikes between affordability and comfort. The cleanliness of Keys Hotel is a recurring theme in feedback, with a special focus on the immaculate rooms and swimming pool. Visitors also appreciate the cozy atmosphere and the warm, safe environment the hotel provides. The hospitable service, marked by staff's friendliness and dedication, consistently impresses guests, adding to the hotel's charm.
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Relaxing

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Detailed Reviews
Mario S wrote a review Jan 2020
4.0 of 5 bubbles
I decided to stay in Keys Hotel For the convenience & nearness to Kilimanjaro as opposed to staying in Arusha, Which is an extra hour Drive.
The hotel is just outside of downtown and about 15 minute walk It is not recommended to walk at night. I stayed in the cottage not the main hotel. I read other reviews which had complaints.
My room was very comfortable good air-conditioning, very roomy, plenty of hot water and the bed was very comfortable no complaints.
There’s a swimming pool on site and water was very refreshing and clean this is located just off the patio where you can eat lunch or dinner. Breakfast was included with my stay and it was adequate not a huge selection. I would give us an average breakfast buffet. Lunch and dinner Menu selections a varied and I would also give this an average rating.
Staff and the waiters were very courteous and attentive and I was treated very well this was above average.
If you’re looking for luxury and high-end lodging you would choose to stay in Another lodge or hotel.

Would I stay here again, yes.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Prabu Ramadoss, Marketing at Keys Hotel
Responded Feb 24, 2020
Dear Guest, Thank you for your feedback . We really appreciate your feedback which is very much natural. We are not a High End Hotel but, we are a Mountaineer hotel which has all thing an adventure client required. We also adding some facilities that a corporate client can be used. Hotel has the facilities like - Restaurant / Bar | Coffee Shop | WiFi | Two types of Rooms | Business Center | Spa | Bicycle rentals | Doctor on Call | Curio Shop | Library | Tour Packages | Garden Dining | and much more to come.. We wish to welcome you again as soon as possible.. Regards Guest Relations
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Annie Strange wrote a review Jun 2022
5.0 of 5 bubbles
Keys Hotel is definitely one of a kind! The employees here are very friendly and helpful. I was meeting a group working on conservation efforts and arrived late by myself but i felt safe and cared for by everyone at this hotel. The food and drinks are amazing, the hotel was very clean and COVID conscious, the pool is resort style and the acomidations were excellent. There is even a great gift shop with locally made suvineirs. The rooms have hot water, comfy beds, and are stocked with tea and bottled water everyday. They have great wifi also. The staff will help you with your bags when arriving and leaving and they will help you get wherever you need to go, providing great advise for adventures throughout Tanzania. We even celebrated a birthday while in Tanzania and the staff stored the cake for us and helped us make the day special for the birthday girl. I would recommend this hotel to anyone staying in Moshi! HUGE thanks to Hans and Charles for making this experience so unique and wonderful 💞
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keys Hotels, General Manager at Keys Hotel
Responded Jun 30, 2022
Dear Annie. Thank you for sharing a five star rating and a very positive review on your recent experience at Keys Hotel Moshi. My team and I appreciate your feedback on comforts of the hotel service, Amazing food, Clean rooms, Great WIFI and friendly staff. We look forward to having the opportunity to host you once again in the coming days. Regards Guest Relation
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
hootsmon wrote a review Mar 2020
5.0 of 5 bubbles
My wife, Suzette, son James, and myself were on a 'family bonding trip' this past month, taking in the Kilimanjaro marathon (James 1st marathon) and the climb to the summit of Africa's highest peak, via the Lemosho route. The organizers were Wild Frontiers, and we stayed in the Keys Hotel, Moshi. Our guides, Emmanuel and Kirunga, obtain their work via the Keys Hotel. Our stay was very excellent, and we thoroughly commend not only our agents, Wild Frontiers for their prompt and efficient scheduling of our arrangements, (many thanks Susan in Head Office, and Editha in Moshi !), and the Keys Hotel staff, but an exceptional service from our guides and their team. We were so well looked after, and nothing was too much for our guides, who were very experienced, having summitted the mountain many times, setting a good steady pace, with good solid wholesome food on our 6 day hike and climb. Thoroughly recommended ! The stay in the hotel was most convenient and very pleasant: marathon registration in the hotel, walk to the start / finish - 10 / 15 mins; food always fresh and service very prompt. Thank you, all !
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Date of stay: March 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Prabu Ramadoss, Marketing at Keys Hotel
Responded Mar 29, 2020
Dear Guest, We thank you for your feedback in this forum. We appreciate your observation which you have mentioned here. As you have mentioned Wild frontiers are our valuable agent whom we work with for last many years. Edita in our team is our big asset and she has experienced with this Kilimanjaro for more than 30 years. As you have mentioned about our Guides, they are our back bone. Without our guides, we cannot be whole. We are very happy that you enjoyed your Stay, climb and Marathon completely. Looking forward to welcome you again soon. Please take care if yourself and your lovely family during this tough time what the world is facing. Regards
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Ollerbarrow wrote a review Jan 2020
3.0 of 5 bubbles
Went here for a formal dinner. Nice bar and verandah area. Very reasonable buffet meal and not too expensive – Kilimanjaro beer 3,000 shillings a bottle. Nice gift shop which, again, was very reasonable; a good place to stock up on African artefacts before continuing your journey.
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Date of stay: November 2019
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from keyshotelsmoshi, Guest Relations Manager at Keys Hotel
Responded Jan 7, 2020
Dear Guest, Thank you for your valuable feedback. We are so happy in serving you. As you rightly said, we are trying to keep our price reasonable so that the Hotel experience is affordable to maximum guest. Looking forward to welcome you again soon. Reagrds Guest Relations
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Amin_JRS wrote a review Feb 2020
4.0 of 5 bubbles
I stayed in this hotel before and after climbing Mount Kilimanjaro. Before the climb I stayed in the Bungalow which is very nice from outside, but not that good from inside. I think that it needs major renovation from inside. However after the climb, I stayed in the main building rooms where the rooms seems to be recently renovated and are very nice and spacious.
Check in process is very easy and the staff were very friendly and helpful.
Breakfast was not bad and very basic and the restaurant food was very good and within reasonable prices.
One comment to the management is that they can work a little bit better regarding flies and other flying insects.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Prabu Ramadoss, Marketing at Keys Hotel
Responded Mar 29, 2020
Dear Guest, Thank you for your feedback. We have noted your comments regarding the cottages which we will certainly look into that. The big plus of these cottages are their locations which gives more pleasant stay. Yes, Our breakfast are not very vast, but we have very energetic breakfast which is very good for climbers. However, we consider your comment and we will plan with the chef how we can increase the menu without diluting the nutrition value. With regards to the flies, we will discuss with our Pesticide Vendor and will the best possible options. Looking forward to welcome you again soon. Regards
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indiaevans2020 wrote a review Jan 2020
5.0 of 5 bubbles
From start to finish Keys hotel and their staff were brilliant. We booked with them to climb Kilimanjaro via the Marangu Route. Everyone in the hotel is very friendly, the rooms were clean and comfortable with WiFi and AC. We had a great meal the night before the climb started and were provided with all food and drink necessary throughout the climb. Our Guides were Denis, Emmanuel and Roman - they made the trip unforgettable and were absolutely amazing, I cannot praise them enough. If it weren’t for them we would not have made the summit! I would highly recommend this company if you are looking for someone to climb Kili with!
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from keyshotelsmoshi, Guest Relations Manager at Keys Hotel
Responded Jan 17, 2020
Dear Guest, Thank you for your feedback on this potential forum which will really helps thousands and thousands of Hikers to select KEYS as their right choice. Your feedback gives us more confidence to keep up the standard high at all times. When you are climbing with KEYS, You are always at Safe hands( Guides). We congratulate once again for making to the top of Africa and One of the Seven Summits in the world. We look forward to welcome you / your friends / your referred Hikers again . Thank you once again for Choosing KEYS for your climb. Regards Guest Relations
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Dream240891 wrote a review Jul 2022
5.0 of 5 bubbles
I stayed at Keys Hotel before hiking Kilimanjaro and after. The hotel isn’t full of frills (can hear other guests or staff outside your room at times) but is safe, clean and comfortable with a great location to walk to the various restaurants around Moshi. I will say the staff at this hotel is exceptional —- I had misplaced my AirPods on my last day, leaving them in the room. I contacted the staff via WhatsApp who located them and returned them to my guide to give to me. Incredibly honest— couldn’t ask for more.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keys Hotels, General Manager at Keys Hotel
Responded Jul 9, 2022
Dear Dream, Thank you for taking the time to review and rate your recent experience at Keys Hotel Moshi. We appreciate the positive feedback and we look forward to hosting you once again. Best Regards, Miriam Paul
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Ewgi wrote a review Jul 2022
5.0 of 5 bubbles
A small group of us stayed at Keys Hotel before going to climb Mt. Kilimanjaro. It was quiet, clean and the food was great. The staff were very friendly and helpful. Also safely stored for us a bag of stuff we didn't need to take up the mountain. Nicest thing ever; expertly cleaned our dirty hiking boots at no charge when we returned from the mountain. Totally grateful to the reception staff, those who cheerfully served us during meals, the lady who cleaned our boots and the manager who would pass by and make sure all was well.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keys Hotels, General Manager at Keys Hotel
Responded Jul 20, 2022
Dear Ewg. Thank you for taking the time to review and rate your recent experience at Keys Hotel. My team and I appreciate your positive feedback on your stay with us, and we look forward to hosting you once again in the future. Regards Guest Relation
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Basillema wrote a review Jul 2022
5.0 of 5 bubbles
I visited the hotel together with my family. We enjoyed the best pizza served to us with maximum hospitality. My kids have fun at the swimming pool while being watched by qualified attendants in case anything bad happen to them. Real this is the best place to stay in town
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keys Hotels, General Manager at Keys Hotel
Responded Jul 20, 2022
Dear Basil. Thank you so much for your amazing review we are very happy that you had such a special time at Keys Hotel and enjoyed the pizza. We wish you all the best and hope to see you again. Regards Guest Relation
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lark239 wrote a review Jan 2024
4.0 of 5 bubbles
I stayed here while family climbed Kilimanjaro and felt safe and protected. Visitors are a good mix of climbers from all over and Tanzanians passing through or coming for special events. One does have to make an effort to connect with folks, but had a great time dancing with staff when a musician performed. Director of Operations Swami was especially helpful in retrieving a bank card after an ATM ate it! The pool is small but refreshing and not over-chlorinated. One thing, various credit cards did not work on their system so make sure you have some backups.
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Date of stay: January 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: You have to walk a bit to get to the town and the separate cottages in the back might be quieter....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keys Hotels, Guest Services / Front Office at Keys Hotel
Responded Jan 19, 2024
Dear lark239! Thank you for sharing your experience with us! We're delighted to hear that you felt safe and protected during your stay while your family climbed Kilimanjaro. It's wonderful to know that our visitors create a diverse and welcoming atmosphere, with climbers from various places and Tanzanians attending special events. Making connections can indeed enhance the overall experience, and we're thrilled you had a great time dancing with our staff during a musical performance. We appreciate your kind words about Swami, our Director of Operations, and how he went the extra mile to assist you in retrieving your bank card. It's moments like these that define our commitment to guest satisfaction. We're also glad you enjoyed the refreshing pool, and we appreciate your note about credit card systems, advising others to have backups. Should your future travels bring you back to the area, we'd be honored to welcome you again. Warm Regards Guest Relations
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PRICE RANGE
C$162 - C$217 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaKilimanjaro RegionMoshi
NUMBER OF ROOMS
30
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Keys Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Keys Hotel
Which popular attractions are close to Keys Hotel?
Nearby attractions include Joining Safaris (1.1 km), Blue Zebra (1.1 km), and Art Treasure (0.7 km).
What are some of the property amenities at Keys Hotel?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Keys Hotel?
Top room amenities include air conditioning, a desk, and extra long beds.
What food & drink options are available at Keys Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Keys Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Keys Hotel?
Conveniently located restaurants include More Than A Drop Restaurant, Moshi Delight Restaurant, and Mountain Inn - Indian Restaurant.
Are there opportunities to exercise at Keys Hotel?
Yes, guests have access to a pool during their stay.
Does Keys Hotel have airport transportation?
Yes, Keys Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Keys Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Moshi.
Does Keys Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Keys Hotel?
The staff speaks multiple languages, including English, Hindi, and Tamil.
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