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Neptune Ngorongoro Luxury Lodge

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393 Reviews from our TripAdvisor Community

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Showing 305: English reviews
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Worcester, MA
Reviewed 16 February 2017 via mobile

We were half way thru a 2 week safari trip to Kenya and Tanzania when we arrived at Neptune. The main building, dining room are spacious and beautiful. Our suite was enormous - living room, bedroom, dressing room, large bathroom and terrace. The entire place is beautifully landscaped with bushes, flowers etc. The food was the best we have had....

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Helpful?
Thank clseager
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

new york
Reviewed 9 February 2017

Huge lodge with living room, bedroom with netted bed, two sided fireplace, outside deck overlooking beautiful greenery, so private, hear birds chirping, dressing/luggage area, huge bathroom. Grounds planted with flowers, magnificent pool and lounge chairs, beautiful dining area with gourmet menu of five or six dining choices, wifi, similar to Four Seasons in USA.

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Helpful?
Thank wendyrose123
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

London, United Kingdom
Reviewed 6 February 2017

This lodge is beautifully hidden in the jungle in very close proximity to Ngorongoro crater. Peaceful, serene atmosphere allows you to completely immerse yourself in the stunning nature and reflect on your safari experience. Rooms are very spacious and staff is lovely.

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Thank Dessy D
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Istanbul, Turkey
Reviewed 5 February 2017

Stunning! In every possible way! Beautiful accommodation, setting and service! The traveler is pampered. You sleep serenely with the sounds of nature and to the silence of sparkling stars. Embroidered gardens guide your path from location of the lodge to another. Spacious bedroom and living room. Each with a fireplace to offset the rustling cool of mountain nights. Rustic architectural...

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Helpful?
Thank bilgi a
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Merritt Island, FL
Reviewed 5 February 2017

A truly beautiful hotel in a spectacular setting. Very different location than the Serengeti or tented camps This area is at about 5000 feet with great proximity to the crater. Almost tropical in some ways. Lush and flowery hotel grounds. No gym, having one would be a big plus. One restaurant, great food. Special large 2-3 room individual cabins with...

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Helpful?
Thank StevenPodnos
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Sydney, Australia
Reviewed 29 January 2017 via mobile

Located approximately 1km away from the entrance of the Ngorongoro crater. The hotel is a sanctuary, beautiful gardens and buildings. The rooms were outstanding spacious, your choice of pillows (I went with lavender, amazing), hot water bottle, the fire was lit in our rooms. The food was excellent and they were very accommodating to our nine year old. We loved...

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Helpful?
Thank Ang B
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

Binfield, United Kingdom
Reviewed 7 January 2017

Well, this is one of those rare occasions when you start asking yourself why on Earth you've been rating other hotels as 'excellent'. It is such a refreshing delight to avoid some half-hearted statements like 'good enough for Africa': this hotel is beautiful, gorgeous, exquisite by any standard. A wonderful miracle, on the doorstep of the Ngorongoro area (it is...

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2Thank Alexsas777
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and very nice comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your...

Albuquerque, New Mexico
Reviewed 26 December 2016

This is a hidden gem near Ngorongor Conservation Area. This lodge is NOT inside the Conservation Area... it is about 2km down the hill from the gate. We stayed here after 11 days of safari on our way back to Arusha. We could have have picked a better place to stay the night and rest. This property has the "WOW"...

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2Thank tpwoofs
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and very kind comments we appreciate a lot. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences....

Santa Rosa, California
Reviewed 19 December 2016

We selected to stay at the Neptune after roughly 8+ days on safari. Upon arrival you drive through the garden area which supplies the restaurant along with the beautiful grounds of the complex. We were greeted by the a line of staff with drinks and wet towels, our bags taken and we were escorted to the check in area where...

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Thank Win707
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback and kind comments. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence...

Honolulu, Hawaii
Reviewed 2 December 2016 via mobile

Good hotel , comfortable and spacious rooms. We were greeted by the general manager who checked on us during our short stay. Very well located at the entrance of the Ngorongoro Crater . The staff was very attentive. Bed is great they even warm your bed at turn down and they offer you to light the cheminey if you want....

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Helpful?
Thank Moontheroad2014
Neptune S, Director of Sales at Neptune Ngorongoro Luxury Lodge, responded to this review

Dear valuable Guest, Sunny greetings from Neptune Hotels. Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your experiences. We have forwarded your correspondence to the relevant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Set in 50 acres of virgin Tanzanian bush in the Ngorongoro volcanic landscape, this all suites wood log cabin style retreat is located a few steps from the Game Reserve Gate and 20 minutes drive away from the Ngorongoro Crater that is said to have the most dense concentration of wildlife in Africa. This all inclusive property features 20 spacious private log cabins with fire place, a restaurant, a bar and conference facilities. Indulge in moments of relaxation at the swimming pool or at the Mvua African Rain Spa after a full-day game drive. ... more   less 

Additional Information about Neptune Ngorongoro Luxury Lodge

Address: Ngorongoro Conservation Area 6222, Tanzania (Formerly Exploreans Ngorongoro Lodge)
Region: Tanzania > Arusha Region > Ngorongoro Conservation Area
Price Range: $628 - $1,328 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Neptune Ngorongoro Luxury Lodge 5*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Ngorongoro Luxury Lodge staff and other travellers.
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Questions? Get answers from Neptune Ngorongoro Luxury Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the cottages on the lower (outside) edge have an uninterrupted view of the 'bush'”
 of 5 bubbles Alexsas777, 7 Jan 2017 | Read review
“They all have amazing views - entire area is paradise!!!”
 of 5 bubbles Win707, 19 Dec 2016 | Read review
“Outer cabins provide an excellent view.”
 of 5 bubbles JimZ687, 23 Nov 2016 | Read review
“plan to spend a lot of your time outdoors”
 of 5 bubbles salvet, 23 Oct 2016 | Read review
“do not miss at least one night at this lodge!!”
 of 5 bubbles _nuria_carpinteiro, 19 Oct 2016 | Read review
5 of 5