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Sheraton Guiyang Hotel

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Sheraton Guiyang Hotel
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469 Reviews from our TripAdvisor Community

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Showing 45: English reviews
daly city, CA
Reviewed 24 September 2016

Nice clean wonderful hotel. Service from front desk to bell hop was good. Not all persons working the front desk commands good English but there where a few who understood enough. No problem getting money changed from large bills to smaller bills. Nice selection of breakfast foods including noodles, breads, pastry, juices, cold cuts eggs etc. As in most hotels...

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Helpful?
Thank jaywalk
Reviewed 19 September 2016

Since Guiyang is not a modern city, Sheraton Guiyang is just a hotel using Sheraton logo but you will never get a chance to experience valuable service here. Arrival: Bell boy was able to deliver my luggage to front desk but no escort and no welcoming verbiage. Check in: Front desk lady did not smile to me at all. She...

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Thank TT0419
Shanghai, Shanghai, China
Reviewed 8 September 2016

The hotel is fairly about 10 years old, but the facilities are in very bad shape. Even it was only two nights, I was not very comfortable staying there. The service is alright, staff at the breakfast was nice.

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Thank ZhiyiQ
new zealand
Reviewed 28 August 2016

Have stayed here many times and it has gone from a very good hotel to just average. Senior management appear to be totally missing. Have had discussions with a number of staff over the years and offered positive suggestions but the hotel continues to slip. Some of the rooms facilities need some care and attention. It is such a shame...

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Thank thesmdm
new zealand
Reviewed 28 April 2016

Have stayed here many times before and regrettably it would seem the level of service is showing slippage from one stay to the next. On my last stay I was told I couldn't have my laundry returned unless I paid cash. On this stay I was told after ordering a coffee through room service, the coffee would be taken away...

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Thank thesmdm
Chengdu, China
Reviewed 7 April 2016 via mobile

We stayed here for one night on business trip. The hotel was ok, with nice rooms. I had an ok view of the city. We enjoyed the executive lounge too, but had to pay extra. In the morning, at breakfast. The dishes were mostly local. So, western travelers may not see American dishes. Thank you!!

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Helpful?
Thank f2titan
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. Once again, thank you for sharing your experiences with us. Hope you will stay with us next time and have a nice experience Best regards! Grace Wang

Beijing, China
Reviewed 12 March 2016 via mobile

It appears that the Sheraton has been built in nice quality and good location. The lobby and guest rooms are beautiful and very convenient in terms of getting around in the city. Sadly it seems it's run like a local hotel now. Staff speak some or little English. They advertise a free shuttle to the airport however in Time from...

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Helpful?
Thank UliA3
EmmaLong, Online Executive at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake....

China
Reviewed 26 January 2016

Location is great, but the hotel is feeling a bit worn. I don't know how long it's been open but it certainly doesn't feel new. That said, you get the expected Sheraton treatment which is nice in these lower-tier Chinese cities, where things can be unpredictable.

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Thank HandOfGuido
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. We are upgrading our facilities continuing and we will continuing improve our service. Once again, thank you for sharing your experiences with...

new zealand
Reviewed 23 January 2016

Have stayed at the hotel many many times. The accommodation is fine, although with each stay seems less and less personnel which are able to converse in English. The breakfast and dinner restaurant on the first floor, the Cilantro is okay. With each stay always dine at the restaurant on the top floor, now called the Tiara. The Tiara is...

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Helpful?
Thank thesmdm
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review.We apologize for any legitimate negative experience during your stay. The F&B department has checked into the problem. They will improve the service and strengthen staff training to avoid the unexpected mistake....

Petaling Jaya, Malaysia
Reviewed 20 January 2016

It was a comfortable stay. The room was spacious and comfortable. The toilet has a bathtub and a standing shower and the towels were clean and fluffy. However, on our last morning the wc was stuck and overflowed. A call to housekeeping and the cleaner came and did a good job. The staff were generally friendly and helpful esp at...

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1Thank Diana298313
EmmaLong, Public Relations Manager at Sheraton Guiyang Hotel, responded to this review

Dear Guest, It was such a pleasure to have you as our guest during your recent stay in Guiyang. Thank you for taking the time to leave a review. We will continuing improve our service. Hope you will stay with us next time. Once again, thank you for sharing your experiences with us. Best regards Lynn Wang

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Sheraton Guiyang Hotel

Address: No.49 Zhonghua South Road, Nanming District, Guiyang 550002, China
Region: China > Guizhou > Guiyang
Price Range: $169 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Guiyang Hotel 5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Sheraton Guiyang
Guiyang Sheraton
Hotel Style:
#3 Spa Hotel in Guiyang
#6 Best Value Hotel in Guiyang
#6 Luxury Hotel in Guiyang
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Questions & Answers

Questions? Get answers from Sheraton Guiyang Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Twenty floor, even number rooms has a good view.”
 of 5 bubbles jaywalk, 24 Sep 2016 | Read review
“Not many choices in Guiyang”
 of 5 bubbles TT0419, 19 Sep 2016 | Read review
“Rooms on the NanmIng river side are good!”
 of 5 bubbles 603lynnl, 17 Jan 2014 | Read review
“Ask for a room at the back of the building they tend to be quieter.”
 of 5 bubbles thesmdm, 23 Mar 2013 | Read review
“try to get a room away from the outside disco which can be noisy”
 of 5 bubbles thesmdm, 1 Nov 2012 | Read review
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