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Grand Gardenia

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456 Reviews from our TripAdvisor Community

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Showing 435: English reviews
Reviewed 16 June 2014 via mobile

Good property, but extremely poor service. Sleepy heads manning reception. We reached the hotel and waited 10 minutes for someone to come to the reception and check us in. Rude people at reception, while checking us out. Not the best place to stay, if you want good service.

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Helpful?
Thank Avinash Venkat
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest Thank you for taking the time to write your comment on Trip Advisor. I was obviously sorry to read about your disappointing experience at your recent stay with us I am sure that my team and I will provide you with a much more positive impression and that you will have a wonderful and memorable stay with us....

Seremban
Reviewed 30 May 2014

Great location and close to highway when arriving from the South. Hotel reception is located next to a famous restaurant, so the customers spill over into the hotel lobby. This made it a little uncomfortable during check in and luggage transfer to the rooms. Otheriwse no complains about check in process. Rooms were of very high standards. As we checked...

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Helpful?
2Thank chelvijay
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, We are thrilled to see your positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us and truly demonstrate our service philosophy “ Redefining Hospitality!” . We hope to see you soon when your travels bring you...

Chennai
Reviewed 29 May 2014

The rooms are spacious and comfortable. Well maintained and clean. he size of the TV in the room could be bigger, appropriate to the size of the room. The hotel is situated just off the Chennai- Madurai- Kanyakumari highway at the exit for Trichy. Suits all those travelers going beyond Trichy , planning to take a break in Trichy. The...

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Helpful?
2Thank Raghuraman C
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Reviewer, Thank you for sharing your feedback regarding your stay at Grand Gardenia, Tiruchirappalli via TripAdvisor. We are happy to know that your stay with us was at par with your expectations and that you were happy with the facilities and services provided to you. It is really great to receive a 4 star rating on this forum and...

Madurai, India
Reviewed 19 May 2014

The Food was awesome and only is the service problem. We Travelled from Madurai and visited the hotel on 19.05.2014 for a hungerfull dinner but it was fully stacked with people and no place to sit. We were not even cared by any of your Guest Relation officer there. Only giving execuses we ll arrange as soon sir. Last time...

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Helpful?
2Thank rajeshramacha
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia!! Thank you for your genrous feedback on Trip advisor. We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations. My team and I look forward to welcoming you, awaiting a comfortable and invigorating experience every time you visit the hotel. Kindest Regards, Ramkumar Manager - Front...

Jaipur, India
Reviewed 17 May 2014

The rooms are comfortable. The food is nice. Service is good. The breakfast buffet was excellent. The prices are also reasonable. Absolutely no issues faced. However there is not much to do in the hotel itself or in the surrounding area.

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1Thank KARAN A
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Reviewer, Thank you for sharing your feedback regarding your stay at Grand Gardenia, Tiruchirappalli via TripAdvisor. We are happy to know that your stay with us was at par with your expectations and that you were happy with the facilities and services provided to you. It is really great to receive a 4 star rating on this forum and...

Chennai, Tamil Nadu, India
Reviewed 16 May 2014

I booked this hotel for our stay in Trichy on our way back to Chennai from Kodaikanal, mainly based on its good rating on TripAdvisor and my earlier personal experience. And it is a unique little gem really. We have stayed at many hotels over the years, often luxury ones with impeccable details and fantastic designs. Price-wise Grand Gardenia is...

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Helpful?
1Thank GChandrasekar
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Greetings from Grand Gardenia!! Thank you for your genrous feedback on Trip advisor. We are happy to hear that you enjoyed your stay with us and the services exceeded your expectations. My team and I look forward to welcoming you, awaiting a comfortable and invigorating experience every time you visit the hotel. Kindest Regards, Ramkumar Manager - Front...

Kuala Lumpur, Malaysia
Reviewed 15 May 2014

We stayed in executive room which was very spacious, nicely arranged furnitures, clean, bed was very soft which was ok with me but not to my sister, near to airport and one of my favorite Store Westside at Royal Road, Cantonment.

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1Thank vanitha_allimuthu
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, It was a pleasure to host you at Grand Gardenia, Tiruchirappalli and we thank you for sharing your feedback on TripAdvisor. We’re delighted to read that our services were at par with your expectations. It is nice to know that your event was a success. Your appreciation has been passed on to our associates, who leave no stone...

Kuala Lumpur, Malaysia
Reviewed 14 May 2014

5 of us took the grand suite and stayed here comfortably. Clean place with excellent housekeeping staff. Very good chettinad restaurant (Hotel Kannappa) and nice bar (Cedar) is attached to the hotel. Situated away from the city, you can get taxi 24 from the hotel. Very helpful staff and manager/supervisors (Mr. George, Ms. Kumari & Ms. Sumitra), assisted during our...

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Helpful?
2Thank tsashi
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time to write such extensive and positive comments on Trip Advisor. Your positive feedback about the hotel is very encouraging and a great source of motivation for all of us. We are looking forward to welcoming you back at Grand Gardenia, Tiruchirappalli in the very near future. Kindest Regards, Ramkumar, Manager - Front...

Penang, Malaysia
Reviewed 12 May 2014

I was in Trichy on last March and was happy to stay in Hotel Grand Gardenia. The rooms are comfortable but some improvements can be done on the quality of the mattress. It is too soft and sinks in when a heavy person like me sleep on it. The food was reallly great, would love to be there again for...

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Helpful?
1Thank Ilanhovan M
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Guest, Thank you for taking the time to write such extensive and positive comments on Trip Advisor. Your positive feedback about the hotel is very encouraging and a great source of motivation for all of us. We are looking forward to welcoming you back at Grand Gardenia, Tiruchirappalli in the very near future. Kindest Regards, Ramkumar, Manager - Front...

Kuala Lumpur, Malaysia
Reviewed 26 April 2014

Rooms were excellent, service was excellent at both reception and restaurant. They were prepared, organised and very helpful. Reception staff are great, polite and helpful. Kitchen staff are very obliging and nice. The last lunch we had, they were frantic with a wedding party and its usual lunch crowd (its a very famous restaurant), but they tried very hard to...

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Helpful?
2Thank premala p
Ram K, Front Office Manager at Grand Gardenia, responded to this review

Dear Reviewer, It was great to host you at Grand Gardenia, Tiruchirappalli and we thank you for sharing your review on TripAdvisor. It is nice to know that your stay with us was at par with your expectations and that you were happy with the facilities and services. We believe in providing personalized services to our guests and your mention...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will find all of the finest amenities in each of the 38 rooms in this popular 3-star hotel. Guests will find television, desk, television LCD/plasma screen, air conditioning waiting in each room. In addition, this property in Trichy has restaurant, executive floor, room service, 24hr room service. Guests seeking exercise or leisure will be pleased to find sauna, steam room at the hotel. Everything the hotel does is centered around the guest' experience, ensuring comfort and relaxation. ... more   less 

Additional Information about Grand Gardenia

Address: 22 - 25 Mannarpuram Junction, Tiruchirappalli 620020, India
Region: India > Tamil Nadu > Tiruchirappalli
Price Range: $57 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Gardenia 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Grand Gardenia India/Tiruchirappalli
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Questions & Answers

Here's what travellers have asked, with answers from Grand Gardenia staff and other travellers.
5 questions
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4 months ago
Ipoh, Malaysia
over a year ago
Ipoh, Malaysia

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Questions? Get answers from Grand Gardenia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean and good”
 of 5 bubbles Tripadvier, 15 Nov 2016 | Read review
“Request a room high up to lessen the noise of the location. ”
 of 5 bubbles gerardc906, 18 Oct 2016 | Read review
“Room was clean, standard with clean toilet.”
 of 5 bubbles Ponniveerappan, 29 Sep 2016 | Read review
“Book a stay here and you will never regret.”
 of 5 bubbles 557rjb, 16 Sep 2016 | Read review
“my room is pretty good”
 of 5 bubbles , 10 Sep 2016 | Read review
5 of 5
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