We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Balikpapan

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Balikpapan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

476 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 331: English reviews
Start your review of Novotel Balikpapan
 Click to rate
Samarinda
Reviewed 2 days ago NEW

Your staff prepare my holiday from check in and room. So we glad your kindness team and servicing during we spent our holiday. We wish can spend next our holiday in your hotel. Thank you very much for your team.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Petra T
Jakarta, Indonesia
Reviewed 6 days ago NEW

We stay here for just 1 day, the room is spacious with complete amenities, the swimming pool is ok but Jacuzzi. the BREAKFAST was so amazing.. They serve traditional foods , selection of sandwiches and hot dog even steak and satay...however me n my wife notice that certain staffs in this hotel gave different service/attitude toward the guess.. They tend...

 Report
Helpful?
Thank rosadahilman
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Rosadahilman, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We are so glad that you enjoyed your stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the...

Reviewed 1 week ago NEW

Room is one of the biggest in Balikpapan but need some renovation. Front office staff is very resourceful and I was greeted by niken. Breakfast was superb with plenty of food selection. really like traditional soup "KONRO". Location is adjacent to taman bekapai where we can easily find traditional Indonesian street food. I Will definitely come back to stay at...

 Report
Helpful?
Thank adam a
Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

I spent one night there and I liked it. The good location and very good food overruled the fact that the AC in the room was broken and I was freezing all night in 15C. Currently the lobby entrance is under renovation so it is a bit unpleasant to walk out to the main street. Overall a good hotel for...

 Report
Helpful?
Thank Karel H
Jakarta, Indonesia
Reviewed 4 weeks ago

I chose this hotel with an expectation that this is one of great option to stay in Balikpapan. So many good recommendations came to me for staying here. It is located in downtown of Balikpapan, good location. Novotel has a big and very spacious lobby, which will give you an ambiance that this is a big hotel. The room was...

 Report
Helpful?
Thank Rizki P
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Mr. Rizki, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay . Unfortunately, it seems that we did not meet all your expectations especially for the room and pool facility, please allow me to express my sincere apology. Your feedback is...

Reviewed 4 weeks ago via mobile

I was staying for about 3 days for Genting Plantations Conference and what I've been enjoyed was the Food ! It was stated by our representative Sales (Ms. Christy Natalia) that the Executive Assistant Manager (Mr. Ulysses Jeffrey) was previously a chef. They serve tasty and rich flavour that will make you satisfied during your stay there. Don't forget they...

 Report
Helpful?
Thank Agustinus A
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Mr. Agustinus, Thank you for perfect rating and great review of our hotel. And we are appreciate that you recommend our hotel also to others travelers. We are waiting to welcome you again at our hotel soon. Best regards, Luh Putu Wahyuni Duty Manager

Houston, Texas
Reviewed 4 weeks ago

Good choice for business travelers in Balikpapan. Located just off the ‘main drag” rooms are mostly quiet. Nice lobby & breakfast area. Limited bar, but it is available if you need it. Breakfast is mostly Indonesian. Spacious rooms & good wifi.

 Report
Helpful?
Thank LucyLu_Texas
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regard, Luh Putu Wahyuni Duty Manager

Reviewed 18 January 2017

today is our second day staying here. we are staying in deluxe room number 706 with nice sea view. the rooms is nice, clean, nice-smelling, neat and spacious. the king size bed can accomodate us 2 adults and one kid. Well, i think the hotel is a bit old but still they can mantain and provide us - ONE OF...

 Report
Helpful?
Thank Balraj S
Novotel B, Front Office Manager at Novotel Balikpapan, responded to this review

Dear Balraj S, Thank you for sharing your experience at Trip Advisor and recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We're waiting to welcome you back to Novotel Balikpapan & we will ensure your next visit will be as convenience as the previous...

Bandung, Indonesia
Reviewed 17 January 2017

nice and spacious hotel with beautiful sea view, stayed there for two days, but we skipped the breakfast because we wanted to taste local food. I think it is an old building, but still in a good condition.

 Report
Helpful?
Thank Aditalailasalam
Novotel B, Duty manager at Novotel Balikpapan, responded to this review

Dear guest, I appreciate your positive feedback about our hotel and for giving us a good rating. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards, Luh Putu Wahyuni Duty Manager

Reviewed 17 January 2017 via mobile

When I entered into the lobby All crew who saw me said hello to with smile. A good first impression ! The room is not small and clean , comfortable. but.. The whole facility is a little old. It it the only disadvantage. However I don't care because the price is good 첨 로비에 들어갈 때 나를 본 직원들 모두...

 Report
Helpful?
Thank Dave O
Novotel B, Duty Manager at Novotel Balikpapan, responded to this review

Dear Mr. Dave , Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay and very pleased to hear that our staff made your stay pleasant. Thank you for the time that you spent in writing to us . We look forward to...

278 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (216)
Viewed
Bathroom (20)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (55)
Viewed
Pool/Beach Area (17)
Viewed
View from Room (12)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (5)
Viewed
Family/Play Areas (1)
Viewed
Other (85)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Dining (8)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (3)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Balikpapan hotels
1.2 km away
Aston Balikpapan Hotel & Residence
0.8 km away
Swiss-Belhotel Balikpapan
Swiss-Belhotel Balikpapan
#8 of 35 in Balikpapan
307 reviews
2.7 km away
Grand Jatra Hotel Balikpapan
Grand Jatra Hotel Balikpapan
#4 of 35 in Balikpapan
276 reviews
Show Prices
Show Prices
Show Prices
2.0 km away
Le Grandeur Balikpapan
Le Grandeur Balikpapan
#11 of 35 in Balikpapan
218 reviews
3.9 km away
Platinum Balikpapan Hotel & Convention Hall
4.3 km away
Blue Sky Hotel
Blue Sky Hotel
#3 of 35 in Balikpapan
135 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Balikpapan is a 5 star hotel located in the centre of Balikpapan. The ideal choice for business trips and holidays alike, the hotel features 198 rooms and offers a range of conference facilities. Enjoy a choice of two restaurants, relax witha drink in one of our three bars and unwind with our swimming pool and fitness centre. The Novotel Balikpapan is centrally located close to shops and the entertainment precinct. ... more   less 

Additional Information about Novotel Balikpapan

Address: Jln. Brigjen Eri Suparjan no. 2, Balikpapan 76112, Indonesia
Region: Indonesia > Kalimantan > East Kalimantan > Balikpapan
Price Range: $55 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Balikpapan 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Hotels.com, Priceline, Travelocity, ACCOR, Booking.com and TripOnline SA so you can book your Novotel Balikpapan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Balikpapan Hotel Balikpapan
Balikpapan Novotel
Hotel Style:
#5 Luxury Hotel in Balikpapan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Balikpapan staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Novotel Balikpapan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“mine is ok 706”
balrajs2017, 18 Jan 2017 | Read review
“See view rooms”
NabilA_12, 30 Aug 2016 | Read review
“this is a tale of two hotels - old and tatty on the lower and modern and bright on the upper levels”
melissakatea, 25 May 2016 | Read review
“Not really enjoy”
inditg, 21 Mar 2016 | Read review
“do not stay here go next door to the new IBIS”
  • peeling window stickers due to damp in room
  • dirty light fitting
  • wet and mouldy wall
mafmeijer, 4 Mar 2016 | Read review
5 of 5