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See all 31 hotels in Pontianak

Mercure Pontianak

507 reviews
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Traveller (191)
Room & Suite (54)
Dining (10)
Overview
  • Excellent29%
  • Very good50%
  • Average17%
  • Poor3%
  • Terrible1%
Travellers talk about
“biggest mall”(11 reviews)
“shopping mall”(13 reviews)
“first choice”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (507)Write a Review
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68
147
67
9
5
Show reviews that mention
All reviewsbiggest mallshopping mallfirst choicenice hotelcomplete amenitiesbusiness tripcheck in processbest hotel in towngaruda officef blocation is greatporridgeinternet connectionswimming poolcomfortable roomspedaslobby area
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1 - 5 of 296 reviews
Reviewed 4 days ago

A good, hard-working staff, attentive and polite. Room services and cleaning standards excellent and buffet breakfast comprehensive. Reception staff on the ball and catering well with awkward customers. Management very proactive and hands-on. Internet sometimes patchy and probably needs a boost. location on main road...More

Review collected in partnership with Accorhotels.com
Thank brid016
Reviewed 4 days ago

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Review collected in partnership with Accorhotels.com
Thank 89albertk
Reviewed 24 October 2017

The hotel is nice but basic. Service at the restaurant is very slow and the food is good but not outstanding. In the evening, the lobby becomes a nice and cozy bar with live music. Given the general lack of other alternatives in the neighbourhood,...More

1  Thank alfcr
Response from MercurePontianak, Manajer Umum at Mercure PontianakResponded 27 October 2017

Dear Mr. ALFCR, First of all, we would like to thank you for taking the time to tell us about your experience at the Mercure Pontianak. I am sorry that your experience did not meet your expectations, especially about our service at restaurant. We appreciate...More

Reviewed 12 October 2017 via mobile

the hotel was full when i checked in as lot of government offices having meeting here.. the staffs were helpful n nice. the room was quite spacious. we got smoking floor while none of us, my colleague nor i smoking as they informed the available...More

Thank merry w
Reviewed 28 September 2017

I stayed there first time in 2010, and came back last month (august 2017) .. located only a stroll away from the biggest mall in town, Mercure is one of good place to sleep in PNK. the room was still ok, small, clean and comfy...More

Thank Marini T
Response from MercurePontianak, Manajer Umum at Mercure PontianakResponded 1 October 2017

Dear Mrs. Marini T, First of all, all of us at Mercure Pontianak would like to offer you our sincere thanks for choose and stay with us for the second time. We also want to thank you for your delightful review regarding your stay, it's...More

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Traveller (191)
Room & Suite (54)
Dining (10)
Pool & Beach (3)
Hotel & Grounds (172)
Bathroom (15)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$26 - US$1,477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Pontianak
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$26 - US$1,477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Pontianak
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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