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Hotel Emily

Orbitz.comUS$43*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$46*
US$43*
US$46*
US$46*
US$43*
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Hotel Emily
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138 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Los Angeles
Reviewed 13 March 2017

Hard to review, because so much was excellent, but the excellence was overwhelmed by the staff's inability to take responsibility when the water stopped. And I mean stopped. For at least 26 hours. No sink water, no shower--no toilet-flushing. I checked in on a Friday afternoon. Reception upgraded me (without my asking) from a junior suite to a full suite....

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Helpful?
Thank LosAngelesTraveler89
Danville, California
Reviewed 17 December 2016 via mobile

I stayed over the weekend and this place was great. Located next to the clock in the old downtown. There are many shops and good restaurants within walking distance. The rooms are cleaned and the food is good. The view from my room was awesome. I will be returning to this place on my next visit.

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Thank Eddie P
Reviewed 27 August 2016

This beautiful hotel is a real winner, warm welcome, excellent breakfast buffet very helpful staff specially Oscar and a wonderful tour company that is run like a family took us to the most interesting spots around the city. Great souvenirs and silver at incredible prices!

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Helpful?
Thank Ricardo R
Bernardo S, Director de Relaciones con Clientes at Hotel Emily, responded to this review

We appreciate your comments. Thank you.

Vancouver, Canada
Reviewed 29 February 2016 via mobile

Arrived at the hotel from the Central bus station (15 minute ride, $40 Pesos) without a reservation. The receptionist was very friendly, spoke good English and was really helpful in getting us started on our first visit to Pachuca, including dinner reservations and advice on how to journey on to Santa Maria Regla. Asked for a higher room overlooking the...

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1Thank Ted M
San Luis de la Paz, Guanajuato
Reviewed 15 December 2015

I arrived with my friends during a very busy time in Pachuca, Virgin of Guadalupe celebration and city wide Posada celebration set to take place around the plaza in front of the hotel. Traffic was unbelievably bad and I was terribly stressed when we arrived at the hotel. The staff was beyond helpful in explaining what was going on, what...

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Thank RonSanLuisdelaPaz
Eerbeek, The Netherlands
Reviewed 29 May 2015

Have stayed here several times. The service is good and friendly. The hotel is located in front of the main square. Please note that there is a big construction going on on this square. From 7am till 6 pm. Breakfast is fine for a Mexican hotel. Rooms are nice with a comfortable bed.

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Thank Bertrand N
Arlington,Wa
Reviewed 20 May 2015

Pachuca was the surprise city so far on our cross-country trek from Los Mochis to Cancun and back! We had no expectations other than to find a descent place to sleep on the way through the country side and it was FABULOUS! The Hotel Emily is located directly on Monument Clock Plaza which is under construction during the day but...

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Thank britecrawl
Morelia, Mexico
Reviewed 9 May 2015 via mobile

This hotel is located in the main plaza at the city centre. Just in front of the famous clock. So location is great for downtown Pachuca. A non-chain hotel pretending to be one. Friendly service and good food at the restaurant buffet considering that in mexico you can't get good foot at a buffet almost never. Beds are ok and...

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1Thank RodrigoSigal
Cancun, Mexico
Reviewed 5 February 2015

My husband and I spent the New Year's Eve at Hotel Emily just because we didn't want to stay at home. Rooms are ok, but the service and restaurant were not at all. Because it was the last day of the year, the restaurant closed at 5 p.m. I ordered a salad which was only lettuce sprinkled with some nuts....

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1Thank Angela G
Matamoros, Mexico
Reviewed 17 May 2014

I was at Emily Hotel at Pachuca Hidalgo Mexico, The hotel is in front of the Monumental clock this is a principal attraction in the city, I liked the location,it is in the town of the city. Our room was great, it was clean and beautiful. The downside was the pillows were very uncomfortable. The breakfast buffet was good and...

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1Thank Marina1313

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With welcoming staff to greet and rooms to make you feel at home, Hotel Emily is located just in front of the Monumental clock and beautiful downtown Pachuca, just a few steps away of the most important museums and turistic attractions. Either you come for business or leissure, Hotel Emily is your best option. ... more   less 

Additional Information about Hotel Emily

Address: Calle Plaza Independencia S/N | Colonia Centro, Pachuca 42000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Hidalgo > Pachuca
Price Range: $68 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Emily 3.5*
Number of rooms: 100
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Emily staff and other travellers.
2 questions
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Natchitoches, Louisiana
2 months ago

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Questions? Get answers from Hotel Emily staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor with view of clock tower; but it's noisier; if you need quiet, ask for interior”
LosAngelesTraveler89, 13 Mar 2017 | Read review
“ask for a room on the side of the plaza the view is amazing !”
ricardorQ3408XR, 27 Aug 2016 | Read review
“I don't think there is a bad room in the place but ask for the Clock Tower view!”
britecrawl, 20 May 2015 | Read review
“Rooms in front of the clock tower are the only good thing about this place.”
  • Pachuca's Clock Tower
angelagI6156NT, 5 Feb 2015 | Read review
“choose a room with a view of the clock”
  • The monumental clock (Day)
  • view from our room
  • our room
  • our room
  • The monumental clock (night)
Marina1313, 17 May 2014 | Read review
5 of 5
Orbitz.com
US$43* /night
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PricelineUS$46
TripAdvisorUS$43
Booking.comUS$46
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*Disclaimer
Prices are for 1 room, 2 adults
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