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Camino Real Pachuca

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Camino Real Pachuca
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121 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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Reviewed 4 weeks ago via mobile

I arranged my accommodation with a travel agency. When we arrive I need to go over with internet service, and others. The front desk They couldn't help. Because I booked With the travel agency. They say call your travel agency. And Not accommodate anything or help. We got a very noise Neighbors. Overall the Hotel Camino Real Pachuca that not...

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Helpful?
Thank Maria E
Ensenada, Mexico
Reviewed 8 January 2017

Internet for a fee? A little classless but the hotel as a whole was pleasant and the staff was great. Room clean and the food was very good. Onion soup was special! This is a business hotel and not for kids.

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Helpful?
Thank Baja5557
Mexico City
Reviewed 12 September 2016

The best thing I can say about Camino Real, Pachuca is that it is at walking distance from this beautiful masterpiece, the pisal, a woman mural on the floor of about 5 ha made out of colorful mosaics. A very nice walk from the hotel to the auditorium on the opposite side. Can be walked both in the evening when...

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Thank OMonroyH
Belize
Reviewed 27 August 2016

The hotel had nice rooms and comfortable beds but no refrigerator and coffee makers in the rooms ...I was told that the coffee machine could be requested. The Front desk folks were knowledgeable and helpful and the restaurants and bar were great with cold drinks and splendid meals....No shuttles were available but taxis could be called at any time

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Helpful?
Thank jungledoc63
Jose Luis L, Director General at Camino Real Pachuca, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Pachuca. I am delighted to hear that your stay at the hotel was enjoyable. I am looking forward to be your host during your next visit

Mexico City, Mexico
Reviewed 13 July 2016 via mobile

Let start with the good thing: service The reception and restaurant personal are very helpful and polite. The hotel is clean and have a very good location. Now for the bad stuff: The rooms are old and a lack of maintenance is notice. My toilet seat was broken and I asked the a few time to change it without any...

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Helpful?
Thank giliamkro
Jose Luis L, Director General at Camino Real Pachuca, responded to this review
Google Translation

Estimado Huésped: Le saludo cordialmente y le agradezco nos permita contar con su opinión, lamentamos no haber cumplido con sus...

Houston, Texas
Reviewed 13 July 2016

My family and I stayed here for one night July 10 and although I was hesitant to do so based on feedback from other travelers there were not that many options available so we gave it a try and I have to say I was pleasantly surprised. The hotel seems to be fairly new, the rooms are clean and big....

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Thank FdK_traveler
Jose Luis L, Director General at Camino Real Pachuca, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Pachuca. I am delighted to hear that your stay at the hotel was enjoyable. I am looking forward to be your host during your next visit

South Lyon, Michigan
Reviewed 29 June 2016 via mobile

The hotel is super clean and seemed brand new. The breakfast was outstanding and was 2 for the price of one the day was there. Staff was all really nice and helpful. The hotel to me lacked some character. Hotels with the CAMINO REAL brand usually have a lot of character but this one was missing something. It was more...

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Helpful?
Thank RobertWMich
Jose Luis L, Director General at Camino Real Pachuca, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Pachuca. I am delighted to hear that your stay at the hotel was enjoyable.

Reviewed 22 January 2016

Hotel was nice, employees were very friendly and helpful, but I was there on a business trip and I really needed internet to do my work, the hotel did not offer internet -I knew that when I booked the room, so I though - ok i'll pay for it... but It was awful I was only able to get 7...

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Helpful?
Thank Odette L
Jose Luis L, Director General at Camino Real Pachuca, responded to this review

We apologize for any inconvenience due to our internet service during your last stay at Camino Real Pachuca Hotel. Thank you very much for your comments. I extend an apology and appreciate the time to share your experience.

Reviewed 13 January 2016

There aren't a lot of options in this city... but I stayed here for 1 night and it was MORE than enough to realize this is maybe why there aren't a lot of things going on in the city.. The service was OK at front desk. I couldn't believe this is a "business friendly hotel" with a Convention Center near...

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Helpful?
Thank LosMeninos28
Jose Luis L, Director General at Camino Real Pachuca, responded to this review

We apologize for any inconvenience due to our internet service during your last stay at Camino Real Pachuca Hotel. Thank you very much for your comments which are taken into consideration to ensure it won’t happen again in our property. I extend an apology and appreciate the time to share your experience.

Mexico City, Mexico
Reviewed 10 December 2015 via mobile

The hotel is located near the Mundo Fútbol a interactive soccer museum. This hotel has an excellent italian restaurant. The personal at the hotel is nice and the rooms are confortable and nice and very good size. Near the city of Pachuca are Little pueblos like Real del monte, Huasca, el chico... And the downtown of Pachuca is full of...

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Helpful?
Thank Monimon2015
Jose Luis L, Director General at Camino Real Pachuca, responded to this review

Dear Guest, I would like to thank you for taking the time to share your impressions of your experience at Camino Real Pachuca. I am delighted to hear that your stay at the hotel was enjoyable. I am looking forward to be your host during your next visit

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Centre with Internet Access
  • Room Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Camino Real Pachuca

Address: Camino Real de la Plata, Lot 15, Pachuca 42883, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Hidalgo > Pachuca
Price Range: $86 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real Pachuca 3.5*
Number of rooms: 106
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Questions & Answers

Questions? Get answers from Camino Real Pachuca staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with the sight of the Pisal (south side on the top floors)”
 of 5 bubbles OMonroyH, 12 Sep 2016 | Read review
“Rooms on the upper floors are quiter based on the architecture of the open area lobby”
 of 5 bubbles FdK_traveler, 13 Jul 2016 | Read review
“Ask for the highest floor you can get.”
 of 5 bubbles IceCold40, 29 Apr 2013 | Read review
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