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The customer service regarding the paperwork required is just a mess the people working there just does not help at all and don't solve anything. I'll never be back at this hotel. They double charged me and hasn't refund me yet after 2 weeks and...More
I was pleased with the accomodation and service of Krystal Pachuca after I needed to find a place for the night close, walking distance, to the Central Bus Terminal. I walked in off the street and probably should have made reservations online for a nice...More
I think this is one of the worst hotel we checked in ever. At first glance the hotel seems ok but when you enter the rooms all falls apart.
Dark, with not enough lightning despite the room was interior, the shower door had a leak,...More
A/C was not good so if you turn it on you'll get a warm room, parking lot is small and some spaces are narrow. Room service menu is not enough and some of the options are not available and if you think about it, it...More
The location is easy to find...
The hotel in general is average, these is the second time I stay here, because it is easy find a holyday inn on internet and is 15 min from the University Autonoma de Hidalgo by car.
The food ok,...More
Thank Mauricio A
Response from IHGService, Guest Relations Manager at Krystal PachucaResponded 4 December 2016
Dear Mauricio A,
Thank you for staying with us and providing feedback on your experience with us. I am glad to read that you regarded our location easy to find, accessible to the University and found our service and food to be good. On the...More
US$49 - US$104 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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