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Holiday Inn Ciudad del Carmen

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Holiday Inn Ciudad del Carmen
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84 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Reviewed 4 weeks ago via mobile

It is a nice hotel, the rooms are so clean you can smell the clean as soon as you walk in. The staff is very friendly, polite, attentive and very helpful. The restaurant is very nice; they have a buffet for breakfast and for lunch. The food was very good and tasty. The waiters are also very, very attentive, my...

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Helpful?
Thank Marcelo G
Hi C, Front Office Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear Marcelo G: Holiday Inn Cd del Carmen thank you for your preference and your feedback, we are happy to hear that you fully enjoyed your stay with us, all our staff work harder to give you the best service. We are glad that you enjoyed the food of our Akalan Restaurant. We hope to see you again on your...

Mexico City, Mexico
Reviewed 20 October 2016 via mobile

Nice business hotel... very nice breakfast. Comfortable facilities in general. Didn't use it, but pool area looks nice for families. Pretty close to the airport. If you come in large groups, anticipate your check out.

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Helpful?
Thank amaister
Jim P, Manager at Holiday Inn Ciudad del Carmen, responded to this review

Thank you so much for the great review and thank you for giving us the opportunity to serve as your hotel of choice. I appreciate your insight regarding check out and large groups. We will make it a point to advise large groups to add extra time when checking out. Also, we will look at how we can better streamline...

Houston, Texas
Reviewed 10 August 2016

Greeted very nicely on arrival, treated well throughout the stay. Even though my Spanish is little to none everyone was very accommodating. Rooms were basic but comfortable. Renervations underway so I expect improved room quality on next visit. Food is ok for evening meal, breakfast is much better with a wide selection. Nice pool and very cold beer. Life is...

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Helpful?
Thank Cav_on_tour_13
Hi C, Guest Relations Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear Guest: Thank you very much for your comments, we are happy that you enjoyed your stay, because the most important to us are our guest, we hope to see you soon regards Guest Service Manager

Fort Walton Beach, Florida, United States
Reviewed 27 July 2016

I stayed at the HI for a month with my husband while he was working in Ciudad Del Carmen. Older hotel that is kept up extremely well. No mosquitoes. Amazing considering all the palm trees and other beautiful plants and landscaping. They have a unique anti mosquito radar thingy that deters them from getting near the hotel. Fantastic, we want...

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Helpful?
Thank Debra N Lee F
Hi C, Front Office Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear Miss Debra: Thank you very much for your feedback, we are really happy that you enjoyed your stay, because for us the most important are our guests, and our staff work harder every day to give you the best service we hope to see you soon regards Guest Service Manager

Reviewed 18 May 2016

A well know brand of hotels, so safe, reliable and nice enough for local standards. Internet was decent, room cleaning was good. There was a pool outside which looked really nice (did not have time to try). Downsides are there were mosquitoes flying around in corridors and in room. With all this Zika stories, you get hesitant a bit, but...

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Helpful?
Thank Adilkhan K
Hi C, Guest Relations Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear Guest: Thank you very much for taking the time to let us know about your comments, these are very important to us, because it helps us to give you a better service, we hope to see you soon regards Guest Service Manager

Reviewed 6 May 2016 via mobile

This hotel is probably the best you will find in Ciudad del Carmen. It is appealing to the international business traveler due to the good quality of service, decent rooms, good breakfast buffet and the fact that a lot of the staff understand English. Located on the fourth floor is a nice bar that gets busy late at night, so...

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Helpful?
Thank Robert W
Singapore
Reviewed 5 April 2016

I stayed here for 2 nights on business on recommendation from my business associates. The hotel has seen better days and has a tired feel to it. The hotel provided a free shuttle bus to and from the airport, which was great. Do remember to inform the front desk for them to make the arrangements. I was told that the...

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Helpful?
Thank samSG81
Hi C, Front Office Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear Guest: Thank you very much for your comments, these are very important to us because it helps us to give you a better service. The most important to us it´s your satisfaction and all our staff work to achieve it. we hope to see you soon regards Guest Service Manager

Florianopolis, SC
Reviewed 2 March 2016

There are many restaurants, markets and malls close to Holiday Inn Ciudad del Carmen. The Hotel is clean and well maintained. The breakfast was really good is plenty options and and staff was friendly and helpful.

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Thank crsbrz
Hi C, Guest Relations Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear guest: Thank you very much for your comments, we are really happy that you enjoyed your stay, because the most important to us is your satisfaction we hope to see you soon regards Guest Service Manager

Boston, Massachusetts
Reviewed 25 February 2016

This seems a bit "nicer" than a typical Holiday Inn - maybe more like a Crowne Plaza? There's a nice bar on the 4th floor, and a good sized pool. The room was a typical business hotel room - had a desk and free wifi (may have been part of our rate?). Everything was very clean.

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Thank Dan d
Hi C, Guest Relations Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear Guest: Thank you very much for your comments, all the staff of Holiday Inn Cd del Carmen are very happy because you enjoyed your stay, our goal is your satisfaction, we are glad that we achieved it, we hope to see you soon. regards Guest Service Manager

Reviewed 8 February 2016

decent hotel in a decent neighborhood. several good restaurants in blocks walking distance like Bennigans and McCarthys irish pub "yea go figure" the hotel and staff are nice, with a decent pool area and gym opposite of pool and not in main building for some privacy working out, and not to cause noise in rooms. cant say much about room...

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Helpful?
Thank Daddyluv01
Hi C, Guest Relations Manager at Holiday Inn Ciudad del Carmen, responded to this review

Dear Guest: Thank you very much for your comments, we appreciate your time. We are happy that you enjoyed your stay, we hope to see you soon regards Guest Service Manager

226 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on the main avenue of Carmen, across the street from the Pemex Headquarters. A great place to relax after a long working day. New Wireless High Speed Internet (free charge) In all the rooms and public areas. Free Check-in Express at airport and transportation in our exclusive vans airport-hotel-airport. FREE Happy Hour 7 Days a Week from 6pm to 8pm House select beer and wine and light snacks Hotel guest only Plus half off on your first drink at the "Faro de la Atalaya" "Happy Hour" gratuita 7 dias a la semana Nuestra selección de cerveza y vino y botana ligera Exclusivo para huespedes 50% de descuento en su primera bebida en "El Faro de la Atalaya" ... more   less 

Additional Information about Holiday Inn Ciudad del Carmen

Address: Calle 31 No. 274 | Col. Benito Juarez, Ciudad del Carmen 24170, Mexico
Region: Mexico > Yucatan Peninsula > Campeche > Ciudad del Carmen
Price Range: $82 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ciudad del Carmen 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Ciudad Del Carmen Hotel Ciudad Del Carmen
Ciudad Del Carmen Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Ciudad del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking the pool worked out really well for us, 2nd floor.”
 of 5 bubbles debranleef, 27 Jul 2016 | Read review
“perhaps a room with view to swimming pool.”
 of 5 bubbles Poullos13, 10 Dec 2015 | Read review
“View of the pool”
 of 5 bubbles RickHappy2013, 28 Apr 2015 | Read review
“I would recommend ground floor with a view to the enclosed court”
 of 5 bubbles sssss22, 26 Nov 2013 | Read review
“Rooms facing the courtyard are very pleasant.”
 of 5 bubbles JeffW241, 16 Sep 2013 | Read review
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