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2018-01-28 2018-01-29
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    Hilton Garden Inn Tuxtla Gutierrez

    Boulevard Doctor Belisario Dominguez # 1641, Tuxtla Gutierrez 29050, Mexico
    +1 855-618-4697
    Hotel website
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    2018-01-28 2018-01-29
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    Traveller (62)
    Room & Suite (31)
    Dining (23)
    • Excellent68%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “great hotel” (9 reviews)
    “front desk” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Tuxtla Gutierrez
    Special Offer: Double Points, Every Stay
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (621)
    Traveller rating
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    1 - 5 of 89 reviews

    Reviewed 2 days ago

    Staff was great, I didn’t know what was chipilin and one of the servers came to me with some leaves of chipilin, when front desk called a taxicab for me they made sure to take al the info from the driver. I call that real...More

    Review collected in partnership with Hilton Garden Inn
    Thank 286maribelp
    Hotel's Favourite
    Reviewed 13 November 2017

    We were travelling from Mexico City to Chiapas and our first destination in Chipas was Tuxtle Gutierrez. We shortlisted this property as it had great reviews on TripAdvisor. The hotel has well styled and cozy rooms. We got our rooms on the second floor and...More

    Thank Joel C
    Response from Wendoly S, General Manager at Hilton Garden Inn Tuxtla GutierrezResponded 5 December 2017

    Thank you so much for your comments, we are glad to know that we comply with our service guaranty to you, providing you with quality and comfortable accommodations and a standardized Breakfast Buffet, part of the standards of our brand and a signature of the...More

    Reviewed 11 December 2017

    Travelling as a single woman means one is ignored by many wait staff. And forget about a hot tub experience. It was fridgid! There were very helpful and sweet staff, but this is not consistent. Not rude, but as a single woman, I felt some...More

    Review collected in partnership with Hilton Garden Inn
    Thank N8412UKlaurac
    Response from Wendoly S, General Manager at Hilton Garden Inn Tuxtla GutierrezResponded 4 weeks ago

    Thank you for sharing you recent experience at our Hotel with us, I want to offer you an apology if you felt that we didn't take care of you as you were expecting, at Hilton Garden Inn, we always strive to provide excellence service and...More

    Reviewed 27 November 2017

    Great service, very reliable and clean rooms. We've stayed at this facility numerous times and return here about 3 or 4 times a year. Always quality, clean and friendly. Their buffet breakfast is bit pricey but great variety.More

    Review collected in partnership with Hilton Garden Inn
    Thank michaelpK8374TA
    Response from Wendoly S, General Manager at Hilton Garden Inn Tuxtla GutierrezResponded 5 December 2017

    Thank you so much for your kind comments, it is an honor for us to have your loyalty and preference year after year, knowing that you are confident about our product and the quality of service we offer you every time. Our Hotel is well...More

    Reviewed 22 November 2017 via mobile

    I stayed here with a group on a quick business trip. The lobby is nice and the staff friendly. The rooms are well sized, but are starting to show their age and could use an overhaul. The mall and a number of restaurants are within...More

    Thank johntpt
    Response from Wendoly S, General Manager at Hilton Garden Inn Tuxtla GutierrezResponded 5 December 2017

    Thank you so much for shared your recent stay at the Hilton Garden Inn with us, we really appreciate your feedback and I'm glad to informed you that we will have some great improvements in our Hotel on 2018, I hope you have the chance...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$62 - US$85 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Tuxtla Gutierrez
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 167
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Hilton Garden Inn Tuxtla Gutierrez reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Southern Mexico >
    • Chiapas >
    • Tuxtla Gutierrez
    • Also Known As
    • Hilton Garden Inn Tuxtla Gutierrez Mexico - Chiapas
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    Traveller (62)
    Room & Suite (31)
    Dining (23)
    Pool & Beach (4)
    Hotel & Grounds (84)
    Bathroom (7)
    Business Centre & Event Rooms (6)
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    Ask a question
    Questions & Answers
    8 June 2017|
    AnswerShow all 4 answers
    Response from Wendoly S | Property representative |
    Good afternoon, It will take 30 to 40 minutes, depending on the traffic. We are located in the same area the other Brand Hotels are. If you need more information or assistance, you can give us a call at 961 6171802. There... More
    10 March 2017|
    AnswerShow all 2 answers
    Response from cvcampos1 | Reviewed this property |
    Disculpa acabo de ver el mensaje. Nosotros contratamos un guía para toda nuestra estadía y nos comunicamos con el nunca con el hotel.
    Room Tips
    "Ask for a junior suite. Quite nice."
    Read review
    "avoid a room close to the elevator"
    Read review
    "We were on the first floor and had no excess noise."
    Read review
    "The sixth floor (top floor) is for smokers, so be sure to let them know if you are a smoker or not. Also let..."
    Read review
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