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Hilton Garden Inn Tuxtla Gutierrez

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Traveller (69)
Room & Suite (41)
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Overview
  • Excellent68%
  • Very good24%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“great hotel”(9 reviews)
“front desk”(10 reviews)
“late check”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Tuxtla Gutierrez
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Tuxtla Gutierrez
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (659)
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92 results
Traveller rating
52
27
7
4
2
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52
27
7
4
2
Show reviews that mention
All reviewsgreat hotelfront desklate checkbreakfast buffetmexico cityshopping mallexcellent valuehotel is locatedthe air conditioningthe main streetchiapasmattressamenitiesgymcentrotaxis
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1 - 5 of 92 reviews
Reviewed 1 week ago

Parking lot needs clear indications. You can not guess when you arrive at night where to park. Talking with the city would allow the hotel to have signals posted when you are close to destinations. That

Review collected in partnership with Hilton Garden Inn
Thank 184gserrano
Hotel's Favourite
Reviewed June 15, 2018

We stayed at Hilton Garden Inn Tuxtla Gutierrez for three nights. The hotel was excellent: comfortable rooms, friendly staff, good amenities, and excellent value. Even though Tuxtla Gutierrez is very hot our room temperature was very pleasant even with the air-conditioning off. Wifi was excellent....More

1  Thank Alexinmelbourne
Response from Leidy B, Director de Relaciones Públicas at Hilton Garden Inn Tuxtla GutierrezResponded June 16, 2018

Thank you so much for shared your recent stay at the Hilton Garden Inn with us, we really appreciate your feedback , I hope you have the chance to visit us again. I want to thank you again for your feedback, we will look forward...More

Reviewed May 27, 2018 via mobile

Hotel was good.. Just that all hotels are pretty far from airport. This one is not close to the Centro. Just a quick walk is the main street in which taxis. buses. micro buses are readily available. . A walk into this main street has...More

Thank Titapo60
Response from Wendoly S, General Manager at Hilton Garden Inn Tuxtla GutierrezResponded May 30, 2018

Thank you for shared with us your recent experience in our Hotel, just as you mentioned our location is pretty convenient and near to the mall and different restaurants, banks, etc. There's a new route to the airport that will make the ride faster than...More

Reviewed January 18, 2018

Staff was great, I didn’t know what was chipilin and one of the servers came to me with some leaves of chipilin, when front desk called a taxicab for me they made sure to take al the info from the driver. I call that real...More

Review collected in partnership with Hilton Garden Inn
Thank 286maribelp
Response from Wendoly S, General Manager at Hilton Garden Inn Tuxtla GutierrezResponded March 6, 2018

Thank you for shared your recent visit to the Hilton Garden Inn Tuxtla Gutierrez with us, it is always a pleasure to know that our guests had an memorable experience at our property, thanks to the service and attitude of our committed staff, providing guidance...More

Reviewed December 11, 2017

Travelling as a single woman means one is ignored by many wait staff. And forget about a hot tub experience. It was fridgid! There were very helpful and sweet staff, but this is not consistent. Not rude, but as a single woman, I felt some...More

Review collected in partnership with Hilton Garden Inn
Thank N8412UKlaurac
Response from Wendoly S, General Manager at Hilton Garden Inn Tuxtla GutierrezResponded December 18, 2017

Thank you for sharing you recent experience at our Hotel with us, I want to offer you an apology if you felt that we didn't take care of you as you were expecting, at Hilton Garden Inn, we always strive to provide excellence service and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$54 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tuxtla Gutierrez
#3 Best Value Hotel in Tuxtla Gutierrez
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$54 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tuxtla Gutierrez
#3 Best Value Hotel in Tuxtla Gutierrez
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (69)
Room & Suite (41)
Dining (39)
Pool & Beach (7)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
dppappyo39
June 8, 2017|
AnswerShow all 4 answers
Response from Wendoly S | Property representative |
Good afternoon, It will take 30 to 40 minutes, depending on the traffic. We are located in the same area the other Brand Hotels are. If you need more information or assistance, you can give us a call at 961 6171802. There... More
0
Votes
Mayflower3
March 10, 2017|
AnswerShow all 2 answers
Response from cvcampos1 | Reviewed this property |
Disculpa acabo de ver el mensaje. Nosotros contratamos un guía para toda nuestra estadía y nos comunicamos con el nunca con el hotel.
1
Vote
Room Tips
"Ask for a junior suite. Quite nice."
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"avoid a room close to the elevator"
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"We were on the first floor and had no excess noise."
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"The sixth floor (top floor) is for smokers, so be sure to let them know if you are a smoker or not. Also let..."
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