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I only visited the lobby. For a future visit, I was looking for a more center location. This is such a hotel. I stopped by and spoke with Victor at the front desk. He was extremely friendly, informative, welcoming. If he is a reflection...More
+ Near the plaza la marimba.
+ A staff that make the difference.
+ Room clean and modern.
+ Chiapas coffee in your room.
- The shower 🚿 water isn’t hot enough.
- No gluten free and lactose intolerant options in...More
Thank Berardo A
Response from Anna M, Guest Service at Holiday Inn Express Tuxtla Gutierrez La MarimbaResponded December 7, 2017
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express TUXTLA GUTIERREZ LA MARIMBA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand...More
My family and I stayed at this Holiday Inn Express for 2 nights. The hotel is clean, modern and comfortable. The breakfasts were terrific. There are also many restaurants within walking distance. Additionally, the entertaining Plaza de la Marimba is just a short walk away....More
Nice. The service was great, the food was ok, pretty good ill say, and the beds and rooms were clean as expected. I would recommend a pancake station for breakfast and maybe have better pillow quality but nothing crazy needs a change. Thanks for your...More
I have a business trip Chiapas in Mexico. I traveled around the area for a week and came here to Holliday Inn. First the staff at the front desk were friendly. My tiredness disappeared and I felt comfortable. It was unbelievable that there was such...More
Estimado Sr. Topeca; reciba un cordial saludo y aprovecho para comentarle que si contamos con servicio de transporte para ir por usted al aeropuerto el costo es de 500 pesos ya con impuestos incluidos. Para solicitar éste... More
Estimado Sr. Topeca; reciba un cordial saludo y aprovecho para comentarle que si contamos con servicio de transporte para ir por usted al aeropuerto el costo es de 500 pesos ya con impuestos incluidos. Para solicitar éste servicio puede marcarnos directamente al Hotel 01 961 61 8 9500 y así poder direccionarlo con el chófer y fijar el horario del traslado.
Sin hay algo más que pueda hacer por usted, por favor déjeme saber.
Ana Estrada/Guest Service