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Marriott Tuxtla Gutierrez Hotel

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433 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Cancun, Mexico
Reviewed 2 weeks ago via mobile

I have been in this hotel before became a Marriot and they improve quality and experience. The check in was absolutely fast and claudia (I guess) was very friendly and informative. They have beautiful surroundings and nice mattress and pillows (I slept like a child). I have to say I was disappointed with towels since I had a very old...

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Thank Fran L
Stockholm
Reviewed 10 January 2017 via mobile

A nice hotel with friendly staff. Specially like the pool area and the big open spaces. The rooms are well equipped and the WIFI works. Can recommend it. Situated near one of Tuxtla's biggest malls. Only disadvantage is if you have a room close to the bar, the music can be a little to loud.

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Thank Filur
Reviewed 30 December 2016 via mobile

Good hotel, great food, fantastic location and amenities are beautiful lobby pool bar etcc everything is great but the Wifi...internet speed is very slow anywhere..good signal but slow...taxis in tuxtla are a pain

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Thank JRoblesD
Montebello, California
Reviewed 7 December 2016

We stayed for one night at this hotel waiting for our flight the next day. This is a very elegant hotel and the breakfast buffet was excellent the next day. It is a bit far from the city town but there are plenty of taxes outside and public transportation as well. Tuxtla in my opinion is not as charming as...

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Thank Catabella2013
Missouri City
Reviewed 29 November 2016

Hotel was centrally located and very affordable. Hotel staff were very polite and helpful. From Bell Hop, Reception Desk,. Room Service, Wait staff and cleaning staff. I would definitely recommend staying at this hotel. I would stay here again.

Review collected in partnership with this hotel
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Thank Antoinette B
Colfax, California
Reviewed 22 November 2016

This Marriott is in very good condition. The area around is just in the middle of the city. It has a nice view. The food needs lots of improvement especially if you are the type of person that wants to follow a healthy diet. Plant-based options were few and beware, a lot of the items are cooked with LARD so...

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Thank Eddie R
Benicia, California
Reviewed 17 October 2016 via mobile

I should start by saying that we are Marriott members, we travel a lot and we are also Marriott owners so, whenever we travel our hotel of choice is always from the Marriott chain. This hotel left a lot to be desired, the location is not very nice and the entrance to the property is not very attractive. The staff...

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Thank gbsrunner
Miguel M, Manager at Marriott Tuxtla Gutierrez Hotel, responded to this review

Dear Mr. gbsrunner,, Thank you for taking the time to share your recent experience at the Marriott Tuxtla Gutierrez Hotel with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I...

Houston, Texas
Reviewed 8 October 2016

Awesome service for our first trip to Chiapas on our 10th Anniversary. The staff made our stay so enjoyable and catered to our every request. The special gift that they sent to celebrate our anniversary was icing on the cake.

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Thank maolphoto
Miguel M, Gerente at Marriott Tuxtla Gutierrez Hotel, responded to this review

Dear maolphoto,, Thank you for sharing your experience at the Marriott Tuxtla Gutierrez Hotel through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and...

Reviewed 6 September 2016

Stayed twice in this hotel with a week of separation. On my first check in the receptionist was badly informed and wasn't really helpfull. Lucklily I didn't let this bother me and the experience improved over my first stay. The hotel instalations can use some renovation but rooms and beds are comfortable, the pool is nice, the gym is well...

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Thank Jhoana V
Miguel M, Gerente at Marriott Tuxtla Gutierrez Hotel, responded to this review

Dear Jhoana V, Thank you for sharing your experience at the Marriott Tuxtla Gutierrez Hotel through Tripadvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire...

Reviewed 15 August 2016 via mobile

I attended to a national congress of pediatric pneumology, my experience was great. Rooms very comfortable, personnel kind. "Condimento" restaurant although a little expensive offers you tasty food, traditional dishes from Chiapas. My experience was great.

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Thank Cinthya Y
Miguel M, Gerente at Marriott Tuxtla Gutierrez Hotel, responded to this review

Dear Cinthya Y, Thank you for sharing your experience at the Marriott Tuxtla Gutierrez Hotel. we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Airport Transportation
Official Description (provided by the hotel)
The Marriott Tuxtla Gutierrez Hotel has been totally renovated with elegant facilities and the highest standards of service. Areas for conferences and meetings with a capacity for as many as 800 guests. Ideal for business appointments, congresses, social events and weddings. Swimming pool, fitness center, business center, high speed Internet, Executive lounge, Spa, Beauty Salon. Tuxtla Gutierrez, the capital of the state of Chiapas, combines modern features and traditions to captivate visitors with the best that Mexico and the world can offer. In this city emerge Hotel Marriott Tuxtla Gutierrez, located on Belisario Dominguez Blvd., just 30 min from International Airport, and a few meters from Downtown and the Cathedral. This Hotel in Tuxtla Gutierrez has been totally renovated with elegant facilities and the highest standards of service. It has areas for conferences and meetings with a capacity for as many as 800 guests. Our banqueting service, cutting edge technology and professional advisors guarantee the success of all your events, from business appointments to social events and weddings.This elegant hotel in Chiapas offers guest easy access to explore a wonderful natural territory, from the Sumidero Canyon, to Palenque archeological zone, San Cristobal de las Casas and San Juan Chamula magical towns, the Agua Azul Waterfalls, Montebello Lagoon and the Lacandona Jungle. ... more   less 

Additional Information about Marriott Tuxtla Gutierrez Hotel

Address: Boulevard Belisario Dominquez 1195 | Col. Santa Elena, Tuxtla Gutierrez 29060, Mexico (Formerly Camino Real Tuxtla Gutierrez)
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: $67 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Tuxtla Gutierrez Hotel 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Camino Real Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Tuxtla Gutierrez Hotel staff and other travellers.
6 questions
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Questions? Get answers from Marriott Tuxtla Gutierrez Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No room is comfortable, mosquitoes everywhere!”
 of 5 bubbles 6adrianam, 18 Jul 2016 | Read review
“Other than being extremely attractive and well equipped, there's no particular tip to offer ”
 of 5 bubbles 54reneeh, 16 May 2016 | Read review
“My room is 5th floor side facing mountain entrance side, large tree full of beautiful Parrots! Every morning flying around and up to the window ledge! Wonderful!”
 of 5 bubbles 609caryl, 13 May 2016 | Read review
“Great to stay there”
 of 5 bubbles enriqueb169, 15 Jan 2016 | Read review
“There is a restaurant called Balam or Le Mocte nearby. Amazing food!”
 of 5 bubbles loveantoinette, 12 Oct 2015 | Read review
5 of 5