We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

BEST WESTERN PLUS Palmareca Suites & Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Palmareca Suites & Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

255 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 47: English reviews
Start your review of BEST WESTERN PLUS Palmareca Suites & Hotel
 Click to rate
Sherbrooke, Canada
Reviewed 19 January 2017 via mobile

Our second to this hotel, we were in no means disappointed. Our first visit dated to 2009 and since we remembered liking it the first time, chose to book for two nights on a family trip to Chiapas. The hotel is very clean. The grounds are beautiful well-kept and secured with both a gate man and watchmen around the premises....

 Report
Helpful?
Thank KDCRAE
BEST WESTERN P, Líder de Comité de Atención a Huéspedes at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear KDCRAE, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

London, United Kingdom
Reviewed 19 July 2016

We spent 5 nights here in June/July 2016. This was our second time at the hotel and again we had a great stay and would highly recommend this hotel. We checked in quickly and was allocated our room straight away. It was on the third floor and was spacious and clean. The air conditioning was a bit loud but we...

 Report
Helpful?
Thank Natalie19805
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Natalie, Greetings all the way from Chiapas! I appreacited the time you took to write down your comment about us. We are very happy to know that the time you stayed here with us everything turn out perfect for you and your family. It will always be a pleasure to have you here at your home, and we are...

Southern Mexico, Mexico
Reviewed 13 July 2016 via mobile

We stayed at this hotel December 2015 and we came back to Chiapas and decided to stay here again. Since we arrive they were very welcoming and made us to feel like at home, the hotel is always clean and with nice gardens and and nice pool and a relaxing areas, the restaurant is always open, we enjoy the food...

 Report
Helpful?
1Thank JourneyEJ2014
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Journey, We appreacite the time you took to leave your comment. The Palmareca team wants to thank you very much for recognizing all the hard work we did to pleased all your needs. We are very pleased to know that you choosen this your home two times in a row as your best choice in hospitality. Hopefully, that next...

San Diego, California
Reviewed 12 July 2016

This hotel was perfect for our large group - my husband and I and our four girls. We got a suite with two queen beds and a double pull out sofa. The suite was large with a very large restroom - separate toilet and shower - which made it easy and comfortable for our family. Our kids enjoyed the pool,...

 Report
Helpful?
Thank jespi
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Jespi, We appreacite the minutes you took to write down your comment. We are so glad you enjoy your staying here at your home. We are very happy that you liked every part of the hotel specially your room. Anyways, we noticed that you loved our breakfast buffet and we hope you come back so soon with your family,...

Reviewed 30 June 2016 via mobile

Many thanks to the hotel director Mauricio for his attentions to my family during the strike in Tuxtla. Family Balbi. Hotel is very good and the personnel is very kindly. It has a little swimming pool, the rooms are very large.

 Report
Helpful?
Thank Gianluca B
Reviewed 17 June 2016 via mobile

The check in was a mess, more than 1 hour waiting for a room. It doesn't matter if you have a reservation in advance. The facilities are good, the air conditioning is as noisy as the plane we took to arrive. The pool is acceptable, the food is good. The gym is smaller than an airplane's restroom 🚽. And, don't...

 Report
Helpful?
Thank Víctor P
London, United Kingdom
Reviewed 9 April 2016

We stayed here for 5 nights in January whilst visiting family in Tuxtla. Everything about this hotel is great. Very good value, clean spacious rooms, free parking and felt very safe. Staff were very friendly and will go out of their way to help with any enquires. Easy to get to from the airport and the on-site restaurant perversely great...

 Report
Helpful?
Thank Natalie19805
BEST WESTERN P, Guest Relations Manager at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Eduardo Pacheco, Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and...

puebla, mexico
Reviewed 20 February 2016

well located, with an excelent restaurant , very clean and confortable romos in front of one of the main shopping plazas in Tuxtla, all the people in the hotel are very friendly.also they have tour facilities in there

 Report
Helpful?
Thank roberto v
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear Roberto: Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Cuernavaca, Mexico
Reviewed 10 January 2016

Located outside downtown, nice gardens, very convenient parking, clean and comfortable rooms. Restaurant was nice at reasonable price. Original architecture, very refreshing atmosphere. In conclusion, very good value for money.

 Report
Helpful?
Thank GourmetMX
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review

Dear GourmetMX: Thank you for completing the survey regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Aberdeen, United Kingdom
Reviewed 12 December 2015 via mobile

Noisy in every sense. Located in a very busy road. Guests arriving at late hours with loud music. And finally the cherry on the cake: an air conditioning system probably developed on the 70's which sounded as an airplane taking off from the room. This by itself cancels out any positives such as the soft pillows highlighted in the room....

 Report
Helpful?
Thank Lourdes_ValTo
BEST WESTERN P, Director de Relaciones con Clientes at BEST WESTERN PLUS Palmareca Suites & Hotel, responded to this review
Google Translation

Estimada Lourdes: Agradecemos tu estancia con nosotros; una disculpa de corazón por los inconvenientes que se presentaron durante tu estancia;...

81 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (76)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (6)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (4)
Viewed
Dining (4)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Tuxtla Gutierrez hotels
0.7 km away
Hilton Garden Inn Tuxtla Gutierrez
Hilton Garden Inn Tuxtla Gutierr...
#1 of 33 in Tuxtla Gutierrez
495 reviews
1.0 km away
Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez Hotel
#2 of 33 in Tuxtla Gutierrez
433 reviews
3.2 km away
Hotel Del Carmen
Hotel Del Carmen
#4 of 33 in Tuxtla Gutierrez
216 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Holiday Inn Tuxtla Gutierrez
Holiday Inn Tuxtla Gutierrez
#10 of 33 in Tuxtla Gutierrez
102 reviews
2.8 km away
Holiday Inn Express Tuxtla Gutierrez La Marimba
Holiday Inn Express Tuxtla Gutie...
#6 of 33 in Tuxtla Gutierrez
130 reviews
1.2 km away
Fiesta Inn Tuxtla Gutierrez
Fiesta Inn Tuxtla Gutierrez
#8 of 33 in Tuxtla Gutierrez
193 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Is a classic hotel with a quiet enviroment, unique on its class. ... more   less 

Additional Information about BEST WESTERN PLUS Palmareca Suites & Hotel

Address: Boulevard Doctor Belisario Dominguez 4120-2 | Col. Jardines De Tuxtla, Tuxtla Gutierrez 29020, Mexico (Formerly Best Western Palmareca Hotel & Suites)
Region: Mexico > Southern Mexico > Chiapas > Tuxtla Gutierrez
Price Range: $52 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS Palmareca Suites & Hotel 3.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com and Booking.com so you can book your BEST WESTERN PLUS Palmareca Suites & Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Tuxtla Gutierrez
Tuxtla Gutierrez Best Western
BEST WESTERN PLUS Palmareca Suites & Hotel Tuxtla Gutierrez, Mexico - Chiapas
Hotel Style:
#3 Business Hotel in Tuxtla Gutierrez
#3 Best Value Hotel in Tuxtla Gutierrez
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Palmareca Suites & Hotel staff and other travellers.
5 questions
Ask a question
Nashville, Tennessee

See all questions (5)

Questions? Get answers from BEST WESTERN PLUS Palmareca Suites & Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet and well located”
 of 5 bubbles robertov952, 20 Feb 2016 | Read review
“Easy to find, and parking place for a car, good Wi Fi”
 of 5 bubbles rovenstinez, 3 May 2015 | Read review
“Any room is nice and a great family environment. Lower floor are better, because there is no elevators.”
 of 5 bubbles jairom269, 13 Apr 2015 | Read review
“The rooms on the 2nd and 3rd floors are very nice, especially the suites at the end of the hallways. They are very clean with excellent amenities, ac and the busboys are amazing with helping out with luggage on time.”
 of 5 bubbles neelokb, 4 Feb 2015 | Read review
“Junior suite 420 was the best it was quiet and the door opened to the pool and beautifully manicured court yard.”
 of 5 bubbles 878ernestg, 10 Dec 2014 | Read review
5 of 5