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This was our third visit to Best Western Palmareca while visiting family in Tuxtla. This time we stayed for 7 nights. The standard room accommodation is spacious and clean, and there is plenty of space to store your things. The air conditioning is very loud,...More
Response from BEST WESTERN P, Líder de Comité Atención a Huéspedes at Best Western Plus Palmareca Suites & HotelResponded 3 weeks ago
We appreciate the time you dedicate to write this and leave us your comments, we will take your comments for improvement, and we hope to have you for a fourth wonderful visit here in Tuxtla. It was and it will be a pleasure...More
Good find in Tuxtla Gutierrez. I enjoyed my night there and the hotel provided what I needed. Air conditioning, quiet, clean and it was comfortable.
I would come back to this hotel.
Super limpio y comodo. 100% recomendable
Response from BEST WESTERN P, other at Best Western Plus Palmareca Suites & HotelResponded 29 January 2018
Thank you for completing the review. Your are very important to us and we value your feedback.
We appreciate your preference.
Líder de Comité de Atención a Huéspedes
All the rooms are behind the reception area and restaurant, earl'sso very quiet. Aida Pantoja Barrera is a remarkable person and great organiser, and speaks great English. A great visit to Tuxula Gutierrez, thanks to the people of the Best Western.More
Response from BEST WESTERN P, Líder de Comité de Atención a Huéspedes at Best Western Plus Palmareca Suites & HotelResponded 30 November 2017
We really appreciate the time you have taken to write this, we are very happy you had a great stay! We hope you come back soon with your family or friends, at anytime! We will communicate your thoughts to our partner. Thank you!...More
Road construction cause you to go 20 minutes out of the way to get there. This one staff was VERY rude! Very dissatisfied and will never stay again. Bed very hard and uncomfortable. Room was cleaned daily.More
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Response from BEST WESTERN P, Líder de Atención a Huéspedes at Best Western Plus Palmareca Suites & HotelResponded 23 September 2017
Dear Mrs. Ammons.
I am writing to apologize for the inconvinients you had during your stay in our hotel.
Unfortunately, the government is improving the principal avenue and they didn’t inform this inconvenient before you did your reservation.
On the other hand, we are concerned...More
Very nice hotel, rooms very clean and comfortable, grounds well maintained, very nice and friendly staff, location is great for shopping and restaurants will definitely come back to the Best Western Plus next time I am in Tuxtla.
Thank Miguel P
Response from BEST WESTERN P, Líder de Comité de Atención a Huéspedes at Best Western Plus Palmareca Suites & HotelResponded 26 August 2017
Thanks for your comments about your stay with us. We hope to see you soon!
Response from BwPlusPalmareca | Property representative |
Dear guest: the hotel schedule runs in diferent time, there are taxi services from the airport very safe... in case you need a special service the hotel could fix something for you.