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The hotel is pretty, it is clean and it is comfortable. The customer service is outstanding and the staff is always willing to help. The restaurant served great breakfast and dinner as well. Breakfast was buffet. I would definitely recommend this hotel to anyone staying...More
Response from SureStay Hotel ... B, Líder de Comité de Atención a Huéspedes at SureStay Hotel by Best Western PalmarecaResponded August 6, 2018
Estimada Srita. Mariela,
Le agradezco el haber tomado unos minutos de su valioso tiempo, para regalarnos un comentario de su...More
This was our third visit to Best Western Palmareca while visiting family in Tuxtla. This time we stayed for 7 nights. The standard room accommodation is spacious and clean, and there is plenty of space to store your things. The air conditioning is very loud,...More
Response from BEST WESTERN P, Líder de Comité Atención a Huéspedes at SureStay Hotel by Best Western PalmarecaResponded February 28, 2018
We appreciate the time you dedicate to write this and leave us your comments, we will take your comments for improvement, and we hope to have you for a fourth wonderful visit here in Tuxtla. It was and it will be a pleasure...More
This is just an average hotel, definitely showing its age, and it amazed me that among travelers it is ranked 4th best in Tuxtla, Perhaps this speaks to the quality of the other hotels in the area, but just looking around I spotted other places...More
Good find in Tuxtla Gutierrez. I enjoyed my night there and the hotel provided what I needed. Air conditioning, quiet, clean and it was comfortable.
I would come back to this hotel.
Super limpio y comodo. 100% recomendable
Response from BEST WESTERN P, other at SureStay Hotel by Best Western PalmarecaResponded January 29, 2018
Thank you for completing the review. Your are very important to us and we value your feedback.
We appreciate your preference.
Líder de Comité de Atención a Huéspedes
All the rooms are behind the reception area and restaurant, earl'sso very quiet. Aida Pantoja Barrera is a remarkable person and great organiser, and speaks great English. A great visit to Tuxula Gutierrez, thanks to the people of the Best Western.More
Response from BEST WESTERN P, Líder de Comité de Atención a Huéspedes at SureStay Hotel by Best Western PalmarecaResponded November 30, 2017
We really appreciate the time you have taken to write this, we are very happy you had a great stay! We hope you come back soon with your family or friends, at anytime! We will communicate your thoughts to our partner. Thank you!...More
Response from BwPlusPalmareca | Property representative |
Dear guest: the hotel schedule runs in diferent time, there are taxi services from the airport very safe... in case you need a special service the hotel could fix something for you.