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Holiday Inn Express Suites - Malvern

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91 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Suites - Malvern
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Showing 91: English reviews
Reviewed 23 April 2016

Left phone charger in room. Received zero satisfaction in recovering charger. So the jacked-up room rate plus the cost of a replacement phone charger made a very expensive room. I'll have to give it considerable thought before staying there again.

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Helpful?
1Thank Bill R
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear Bill R, Thank you for taking the time to write a review of our hotel. It is regrettable to learn about your dissatisfaction with how your concerns were handled. Allow me to apologize for any inconvenience you may have experienced. I am confident that these concerns you have mentioned will be looked into and improvements will be made to...

Eagle River, Alaska
Reviewed 18 April 2016 via mobile

We stayed here for two nights while visiting the Hot Springs National Park. The hotel was easy to find off the Interstate hwy. The room was clean and moderately outfitted. Bed was comfortable, but the pillows could have been better. TV had lots of channel selection. Breakfast was okay with scrambled eggs, sausage, biscuits & gravy, cereal, yoghurt, etc. Wifi...

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Helpful?
Thank Alaska23_Family
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear Alaska23_Family, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location, cleanliness of our room, and the condition of our bed among the others. However, I was concerned to see that you were not impressed with our pillows. I would...

Texas
Reviewed 19 March 2016

I stayed in this hotel for a few nights as I have a family member in the hospital in Hot Springs and due to the races and four conventions going on in Hot Springs the towns lodging was totally sold out. Now, as far as the Malvern Holiday Inn Express, as I searched for a place to stay in Malvern...

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Helpful?
Thank goldendeal
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear goldendeal, Thank you for taking the time to write your review about our hotel. I am glad to read that you have regarded our staff to be nice, beds comfortable and room and pool to be clean. However, I am disappointed that the cleanliness of the room and the road noise prevented you from fully enjoying your stay. We...

Needville
Reviewed 18 March 2016

Okay where to start. Hotel is located next to Interstate 30, a very heavily traveled interstate, my bad for not cross referencing the address on google maps to see that before booking. Wasn't impressed with any part of this little town though, not really any restaurant choices but on the plus side this location is right next door to a...

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Helpful?
Thank cgordon78
IHGService, Guest Relations Manager at Holiday Inn Express Suites - Malvern, responded to this review

Dear cgordon78, Thank you for taking the time to review our property. I sincerely apologize that the condition of the bed mattress, staff service and WiFi service prevented you from fully enjoying your stay with us. I have sent you a private message in order to obtain more information about your stay. We hope to hear from you soon and...

Reviewed 15 March 2016 via mobile

We stayed in 3 Holiday Inn Expresses on our trip and this was by far the best. The staff was friendly and helpful and the breakfast was hot and fresh. The only down was the hot tub was broken but the pool was good. Would stay again if I was ever in the area. Awesome beds.

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Thank Kristi C
Reviewed 15 March 2016

This property has all the usual nice features of a newer Holiday Inn Express that make staying very pleasant. The staff was very pleasant and friendly, the breakfast area was spacious and nice. The rooms were comfortable and very clean. Enjoyed my stay at this hotel for 5 nights.

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Thank Vernon M
Reviewed 29 November 2015 via mobile

I have stayed here numerous times. The staff are always friendly and helpful. The rooms are nice and clean. The beds are comfortable. Just need to tweak the breakfast a bit. For the most part a variety of options. The only place I will stay when I come to Malvern.

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Helpful?
Thank Rootdr
Nashville,Tn
Reviewed 13 May 2015

This is my third time staying at this property and all my experiences have been excellent. This hotel has the good combination of a friendly staff, free WiFi, and quiet, clean, safe rooms. And it is completely non-smoking, a definite plus. I plan to stay here again. No complaints--highly recommended!

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1Thank DocAdvil
Greenville, SC
Reviewed 10 May 2015

This hotel is near Hot Springs but away from all the tourists and at lower rates. Friendly front desk staff, clean and quiet rooms, great breakfast. Staff did recognize our IHG platinum status and offered us 500 bonus points.

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1Thank SCdocsGreenville_SC
Cabot, Arkansas
Reviewed 9 April 2015

This is a really good chain and we probably stay at Holiday Inn Express more than any chain out there. Always clean with big comfy rooms and good free breakfast. We had a volleyball tourney in Hot Springs and everything was sold out there so stayed here. Very friendly staff and easy to get to off interstate or coming from...

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Helpful?
1Thank jamie b
rdcdaddd, Manager at Holiday Inn Express Suites - Malvern, responded to this review

Thank you so much for the wonderful review. We love hearing from our guest. We look forward to your next visit.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Newest Hotel in Malvern, Arkansas The Holiday Inn Express Hotel & Suites Malvern is conveniently located for both business and leisure travelers. This new, smoke free hotel, near Hot Springs National Park, is located just off I-30 and US 270. Leisure travelers find our Malvern, AR, hotel's location is very convenient. It is a short drive to nearby attractions like Lake Ouachita State Park or the Tussaud Wax Museum. Hot Springs is an easy day trip since its only 15 miles from our Malvern accommodations. We're even close enough for a day trip to Little Rock (40 miles) to see the Clinton Presidential Library. Corporate travelers appreciate the location of our new Malvern hotel because of the easy access to companies like STIHL Tools, Kohler Industries, ALCOA and Acme Brick. All are within five miles of the hotel. Ouachita Technical College is just one mile away. The Hot Springs Airport (HOT) is 20 miles from our hotel in Malvern. All guests find a friendly and hospitable welcome when they select the new Holiday Inn Express Hotel as their lodging of choice in Malvern, AR. We offer complimentary high-speed, wireless Internet access throughout our hotel near Hot Springs. For relaxation, you try the heated, indoor pool or an invigorating workout in the well-equipped Fitness Center. For your next visit to Arkansas, choose the Holiday Inn Express Hotel in Malvern for our great deals. ... more   less 

Additional Information about Holiday Inn Express Suites - Malvern

Address: 2660 S Rivercreek Dr, Malvern, AR 72104-8718
Region: United States > Arkansas > Malvern
Price Range: $133 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites - Malvern 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Suites - Malvern Hotel Malvern
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Suites - Malvern staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Suites - Malvern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shared the ground floor with the pool, breakfast room, ice & vending machines, and computer room, which was convenient.”
 of 5 bubbles L0ri0930, 21 Jul 2016 | Read review
“We were in room 206. It was nice and quite, just a problem with the remote. Of course, the problem may have been with me.”
 of 5 bubbles KatieScarlettDallas, 5 Jun 2016 | Read review
“Best rooms are located at a different location.”
 of 5 bubbles cgordon78, 18 Mar 2016 | Read review
“Ask for a room close to the elevator.”
 of 5 bubbles Brittll, 31 Dec 2014 | Read review
“Stay away from elevators.”
 of 5 bubbles rodneyw284, 26 Aug 2014 | Read review
5 of 5