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Hard Rock Hotel & Casino Punta Cana

Boulevard Turistico del Este Km 28 No 74, Bavaro, Punta Cana Dominican Republic
Traveller (17759)
Pool & Beach (3185)
Room & Suite (2161)
Overview
Boulevard Turistico del Este Km 28 No 74, Bavaro, Punta Cana Dominican Republic See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (29,149)
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20,181 results
Traveller rating
12,621
3,962
2,065
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LanguageEnglish
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12,621
3,962
2,065
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716
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1 - 5 of 20,181 reviews
Reviewed yesterday via mobile

Frankling and Kateryn gave us the most awesomest customer service inthe hotel and in Oro! They should get a raise!!! Thank you guys so much!!! Even though it was empty they made sure we had a great time dancing with us and taking care of...More

Thank Loyal Customer M
Response from General M, General Manager at Hard Rock Hotel & Casino Punta CanaResponded today

Thank you so much for your review, Loyal Customer M! Thank you for deciding to stay with us during this trip! We are thrilled to learn you liked our people. Knowing that you are willing to come back makes us really happy!! Our stage is...More

Reviewed yesterday via mobile

We are mid stay of our holiday at the hard rock. When we checked in the member of staff wasn’t very helpful. We get to the room and it’s a little tired and full of mosquitos. We are being eaten alive in our sleep despite...More

3  Thank emmajewell23
Response from General M, Director General at Hard Rock Hotel & Casino Punta CanaResponded yesterday

Thank you so much for your comments emmajewell23 We sincerely regret the inconveniences experienced at this time. Please allow us to inform you that we have shared your comments to our Guest Relations Team on property for a proper follow up and a representative will...More

Reviewed 2 days ago

The hotel is very big and has lots of attractions. We became disappointed because by the time that we were there, 4 pools and 2 restaurants were closed and nobody advices us before. The price is not cheap and they also give preferences for the...More

Review collected in partnership with Hard Rock Hotels & Casinos
1  Thank Andre Luis S
Response from General M, General Manager at Hard Rock Hotel & Casino Punta CanaResponded yesterday

We are truly sorry to know your stay have not completed your expectations. We do hope that you provide us with the opportunity to show you the improvements and we can provide you with a memorable stay. “This review was responded to on behalf of...More

Reviewed 2 days ago

I can't wait to go back. Each year over thanksgiving my wife, two kids, my parents and I spend a week at this resort. The staff is wonderful. They treat the children so well and even remember them from last year! The food is really...More

Thank Jacob E
Response from General M, General Manager at Hard Rock Hotel & Casino Punta CanaResponded 2 days ago

Allow us to thank you for your kind comments about your stay with us. We are very happy to know that you and your family enjoyed very much our services and facilities and had a great time here. We are looking forward to have you...More

Reviewed 2 days ago

This is such an excellent vacation. I can't wait to go back again. I have an 8 and 6 year old, and they love it here. The staff is so good with the kids. They actually remembered them from last year! The kids club is...More

Thank Jacob E
Response from General M, General Manager at Hard Rock Hotel & Casino Punta CanaResponded 2 days ago

Thank you so much Jacob! All of our Band Members were thrilled to read your review as it is our goal to make sure each and every one of our guests feel like what they truly are to us: Rock Stars. Our stage is ready...More

View more reviews
About
Description
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino More exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Hotel Style
On the Beach
,
Casino
,
Spa
,
Luxury
,
Top resorts Hotels
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
On the Beach
,
Casino
,
Spa
,
Luxury
,
Top resorts Hotels
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
1,775
Price range
US$327 - US$813 (Based on Average Rates for a Standard Room)
Also Known As
Hard Rock Hotel And Casino Punta Cana
,
Moon Palace Hotel
,
Moon Palace Resort All Inclusive
Location
Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Hotel class
Hotel Style
On the Beach
,
Casino
,
Spa
,
Luxury
,
Top resorts Hotels
,
Romantic
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Number of rooms
1,775
Price range
US$327 - US$813 (Based on Average Rates for a Standard Room)
Also Known As
Hard Rock Hotel And Casino Punta Cana
,
Moon Palace Hotel
,
Moon Palace Resort All Inclusive
Location
Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Photos
Traveller (17,759)
Pool & Beach (3,185)
Room & Suite (2,161)
Dining (1,157)
Family and Play Areas (306)
Amenities (135)
Business Centre & Event Rooms (117)
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Questions & Answers
Ask a question
Jiggy197606
December 6, 2018|
AnswerShow all 3 answers
Response from Cloverover | Reviewed this property |
I did not experience any smoking situation while there. I don't smoke and had no problems with other people
1
Vote
Room Tips
"Closer to the beach is louder. Stay on the other side of the river if you want a quieter room."
jacobe989
2 days ago
Read review
"Don’t stay at this Resort"
ka2kanow
1 week ago
Read review
"Mid way rooms between the pools & casino would have been better for me. It's a rather long walk to..."
JLirette
1 week ago
Read review
"The resort is huge, so ask for room close to the amenities you will use the most, something closer to beach..."
73geneh
2 weeks ago
Read review
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