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Barcelo Bavaro Palace

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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
GreenLeaders Gold level
Barceló Bávaro Palace Deluxe*****, a unique and unrepeatable location on the best beach of Punta Cana, protected by a coral reef that converts the sea into a natural swimming pool. This an all-inclusive luxury gastronomic hotel is a new concept in luxury on the best beach in Punta Cana. All the rooms have terrace and sea views (front or partial) and jacuzzi for two persons with hydrotherapy, Well-being of the latest generation.
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Property amenities
Channel 1
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Paid Wifi
Paid Internet
Bar/Lounge
Free Parking
Meeting Rooms
Tennis Court
Children Activities (Kid / Family Friendly)
Wheelchair Access
Casino and Gambling
Golf Course
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Breakfast included
Dry Cleaning
Hot Tub
Banquet Room
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Great View
Park View
HOTEL CLASS
Hotel links
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Special Offer:30% off
Hotel deals
Location
Full view
Getting there
Punta Cana Airport11 km
La Romana Airport60 km
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Reviews & more
18,286Reviews
16,418Photos
2,202Q+A
100Room tips
Traveller rating
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  • 4,658
  • 2,003
  • 1,053
  • 887
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Most disappointing vacation experience we've ever had. Our family of 5 arrived on 12-2-18 and Staff at the Barceló Bavaro Palace are not friendly at all, so we figured it might be cultural and moved on to check in which was pretty fast but not accommodating. Our family booked thi
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Hello,

This resort has pros and cons but more cons than pros.

Pro
1) Mexican restaurant was very yummy!
2) Japanese restaurant (Hibachi specifically) was great
3) Aesthetically appealing
4) The gift shop is amazing - they literally have everything you need especially travell
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We just got home from a week away in beautiful Punta Cana! We stayed in the family section at the Barcelo Bavaro Palace. The resort itself is beautiful and nicely upkept. We stayed in a family room as a family of 5 (two adults, two kids ages 8 & 9, and one infant) and it was a ni
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Response from Javier C, General Manager at Barcelo Bavaro Palace
Responded yesterday
Dear Guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics We thank in the same way your feedback on the services that were not at your total satisfaction. Your suggestions have already been transmitted to our head department, who is working on improvements. The total satisfaction of our guests is our main objective; that is why we are constantly in pursuit of excellence. Thanks again for taking the time in letting us know your impression, it a pleasure to know that despite some situation you got a great family vacation, we hope welcome you to show our improvement. Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace.
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Grounds were well kept. Maintenance staff was iffy - called 3 times about the refrigerator not working, and finally had to go to the Front Desk. Room was okay, but we weren't in there much - could have used a good cleaning. Food (buffet) was okay - fairly good variety, but "hot"
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Response from Javier C, General Manager at Barcelo Bavaro Palace
Responded yesterday
Dear Guest, We really appreciate that you share your positive experience in regards to your stay in our Barceló Bávaro Palace in the TripAdvisor. We appreciate your positive feedback and we are glad to know that you had a delightful stay and that you could enjoy our services and facilities. It‘s nice to hear that we have met your expectations and that in general our hotel. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. It will be a pleasure for us to welcome you again in our hotel during your next vacations. Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace.
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Overall the resort is catered to Eastern Europeans - definitely not North Americans. Even all of the signage is in Russian!

It’s not ALL inclusive. There are many aspects that require additional payment. They have a Pirate water park which was really lame and that was $11 p
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Response from Javier C, General Manager at Barcelo Bavaro Palace
Responded yesterday
Dear Guest, Receive a cordial greeting from all the team working at Barceló Bavaro Grand Resort. We have read your impressions through this page in regards to your experience during your stay with us. As a service-oriented company, we have a strong commitment to achieve our guests’ satisfaction; thus, your opinion is of the utmost importance to us. We understand reading your review that apparently you were not properly informed about your All Inclusive type of meal plan upon reservation and would like to take the opportunity to point out that, as reported on our website, the All Inclusive is related to drinks, meals, snacks and the entertainment program; The Spa, the Aquatic Park, Room Service, Wi-Fi, Bowling Centre, among others, are subject to a surcharge depending on availability. We are very sorry of not having achieved our guests’ satisfaction and we apologize if you perceived lack of attention from our part. I can assure you that it was never our intention, on the contrary our personnel is trained to accomplish our guests' requirements and needs as much as we can. We would like to take the opportunity to explain that we always allocate our rooms in accordance with the room category reserved, as they are decisive to the cost of your stay, and as is shown in our records our employee did his best upgrading and accommodating you close to all the kid’s facilities. I deeply lament that after all our efforts in making sure you have a memorable stay and the highest quality of service in our property we did not met your expectations anyways. We regret that your vacation did not turn out as you expected. We remain committed to ensuring that Barceló Hotels & Resorts´ reputation will reflect the excellent standards that we advertise and hope that despite the unusual circumstances surrounding your visit, you will consider Barceló Bávaro Palace again when planning future Caribbean travel. Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace.
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
I woke up to this view for 7 days!
Мочалочку выдали!:)
Professional photo exclusively commissioned by TripAdvisorBarcelo Bavaro Palace
The Superior Room at the Barcelo Bavaro Palace
Professional photo exclusively commissioned by TripAdvisorBarcelo Bavaro Palace
The Premium Level Presidential Suite with Sea View at the Barcelo Bavaro Palace
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Hello my husband and I were just there the last week of November and stayed at that Barceló Bavaro Palace junior suite. We loved the king size pillows you offered. Can you please let us know the brand name and model of pillow. We would love to find some like that for home. Thank you so much!
Hello my husband and I were just there the last week of November and stayed at that Barceló Bavaro Palace junior suite. We loved the king size pillows you offered. Can you please let us know the brand name and model of pillow. We would love to find some like that for home. Thank you so much!
Are any of the adult pools gradual entry, and how deep are the pools generally.
Don't book through "All Inclusive Outlets" though. Bad people.
0 votes
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Is it safe to brush your teeth with tap water. Also is it safe to eat the fruit (cross contamination). I also heard not to give the children milk because it's not pasteurized. I will travelling with 4 children
Me and my family including 1 child brushed our teeth with tap water, ate and drank everything on the buffet. We seem to be alive and well :).
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Are there junior suites with private toilet/shower. It looks very unprivate and travelling with a grown up daughter, she will not appreciate the openness. It seems there is really no where to change in private either.
I think this is the general layout, no privacy at all
0 votes
Previous
"ONLY junior suite and up"
"Stay out of the Buffet"
"just don't stay here"
"precise not ground floor if you take ocean view..."
"Rooms are far from everything"
Previous
PRICE RANGE
US$200 - US$662 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo bavaro palace deluxe hotel punta cana
FORMERLY KNOWN AS
Barcelo Bavaro Palace Deluxe
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1402
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