Had to stay here unfortunately due to a timeshare promo. Staff was never working, lady manager always had a justification for our complaints. Hot water is non existent there, water actually shut off at 10pm and didn't turn back on until after 9am on day. Bar girl inside the lobby very rude, we asked for her to call the manager who had vanished for over 40 minutes and she said she didn't have a number to call her at. Free breakfast? Never. You have to go ask the same unhelpful bar lady for food and she would go and hide in the kitchen so no one would bother her. Then, the TV sucks, bad service, one day it wasn't even working, had to call the non existent staff again! Had to ask for towels because they wouldn't replace the ones in the room during room cleaning. Bathroom shower was super dirty with dirt streaks down the tub, GROSS. You get what you pay for. If you stay there, make sure you are barely in the room. WIFI didn't reach the room, so NO WIFI. Safe in room was broken, so not safe to leave anything in the room, they even disclaimed that!…
We had a lovely time at Karibo. We upgraded to a superior room with a big Balcony which was fabulous. The pool area was clean and spacious, free shuttle to the,beach and while downtown is 10 minute walk it was out of season so quiet but recommended for the corner bar alone! Enjoyed breakfast and dinner and hosts were lovely. Tip- get shuttle to the mall as there is a big supermarket there also!!
Best hotel stay we had in Dominican! From the moment you walk in you will be in awe. Barbara and Javier are amazing hosts and will make your stay that much better. The rooms are clean, spacious, and comfortable. Pool/pool area are amazing and if the beach is your thing it's just a beautiful,short walk away. Breakfast and drinks are delicious and there are lots of other restaurants close by if you wish to dine out. A must stay in Punta cana. Thank you for an amazing visit and we will be back!
My Spouse and I have stayed at this resort several times in the last year. The location is excellent close to great beaches and golf courses. The Apartment’s are spacious and all have large out side terraces to enjoy the great view’s also the apartment’s are exceptional clean and they allow pet’s. The staff is extremely friendly and helpful we highly recommend this resort to our family and friend’s.
The only positive thing about this place is their staff besides that it's sad to see how an beautiful property has become so terrible. The cleanliness is my main concern about the apartments, the crockery seems to be washed just with water, the bathrooms are barely cleaned since you can see stains everywhere. Air conditioners needs to be replaced urgently since they don't work properly AT ALL and due the fact of heat in Punta Cana you simply can't sleep well. The administration of this place needs to review this topics asap to renovate and provide their guests a good experience.
Great staff service and the owners are very lovely and incredible helpful. I traveled with my pet and the location has their advantages to make a couple of awesome walks. Also is on walking distance to a very good spanish restaurant.
It was a nice and friendly hotel. If you want to get away from the resorts this is the place to be! They drive u 4 free to the beach and you can walk 4 10 minutes and u are in the town... Swimmingpool is ok and the rooms are nice too.
I traveled there with myself, my wife and 3 kids, all grownup, when we got there I was impressed how clean, and safe the place was with security, and good service,and location wise it was on a stroll to the beach or to the restaurants where we had a big choice. I highly recommend it.
Such a great off resort place to stay. Quiet, well maintained, comfortable. Great staff and very reasonable rates. I love the pool and the low crowds. They have a small bar and restaurant and the food is good. Free shuttles to beach and shopping. Air conditioned rooms and free WiFi. For the price it’s more than fair. My third trip coming up soon.
This is a condo / hotel. The price is really affordable and the place is really centrally located closed to everything by car, also beach is within 10 minutes. It is not luxury but is decent and offers all the amenities you will need in a “serve yourself” kind of vacation, there is a little restaurant on site, Ill say good for breakfast. If you are on a budget and want to enjoy Punta Cana you can choose Karibo, it allows you to explore the zone, enjoy the beaches and still be in your own private modest place.