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Vista Sol Punta Cana

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3,154 Reviews from our TripAdvisor Community

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There are newer reviews for Vista Sol Punta Cana
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Showing 1,054: English reviews
Reviewed 2 January 2017

The Vista Sol hotel employee, Francisco, is always giving hugs. He always made my day! I also like the wonderful excursions they offer. I would rate them a five (5) star hotel if I could, but sadly I can not.

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Helpful?
3Thank yuzhuo l
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your kind words.We´re happy you enjoyed your stay with us. It`s good to know we exceed your expectations. It's important to mention that Vista Sol does not provide excursions. However, in our property, there are several authorized partners which offer a wide range of excursions. Your comments...

Toronto, Canada
Reviewed 1 January 2017

We spent one week at the Vista Sol over Christmas. The resort is on the smaller side, and appears to be slowly working on doing some upgrades. Overall the resort was good and we enjoyed our trip; however would I return, I would say no. My biggest complaints with the resort was the quality of the food (not very good)...

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Helpful?
2Thank Terry J
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to give us your feedback.Regarding to your review, we would like to add the following: -The category of every hotel is subject to strict controls by national and international institutions. -We truly regret any difficulties you may have experienced when communicating with our staff. We have...

Saskatchewan, Canada
Reviewed 30 December 2016

The grounds and beach are very nice, lots of mature palm trees and white sand. Some of the outdoor wood fixtures (lattice, patio railings) could have used another coat of paint but were in good shape otherwise. Our daughters enjoyed the ducks in the ponds and the peacocks roaming throughout the resort. Front desk staff were generally good, although in...

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Helpful?
4Thank CrazyCanuck_65
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to give us your feedback.The current Vista Sol Punta Cana represents an ambitious hotel project. Therefore, significant improvements across the board have been made and continue to be conducted. We are working hard in order to improve our service, and your feedback is the best way...

Bad Soden, Germany
Reviewed 30 December 2016

The Vista Sol is labeled as a 4 star Hotel but according to international standards it makes maybe 3. It has a nice park and some life animals. The animation is low level and mainly loud. The "free" Internet is so slow that you can barely use it - for me this was a criteria to book this Hotel so...

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Helpful?
Thank Micha_Schleckermaul
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. We sincerely appreciate the time you have taken to send us your feedback and valuable recommendations towards the improvement of our services. It is only through our client´s comments that we are able to identify the areas where we need to improve and provide the necessary measures as to avoid them from...

Toronto
Reviewed 29 December 2016

We enjoyed our first trip to DR. The beach was more crowded than expected and it's the first experience with so many Eastern European guests...not a problem for us, but it meant less conversations with other guests as we didn't know their language! However, everyone was pleasant and the staff were helpful. We loved the smiling chefs in the buffet...

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Helpful?
5Thank Alison_Toronto
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your pleasant comment.The current Vista Sol Punta Cana represents an ambitious hotel project. Therefore, significant improvements across the board have been made and continue to be conducted. We´re happy you enjoyed your stay with us. It`s good to know we exceed your expectations. Thank you very much...

Birmingham, Michigan
Reviewed 28 December 2016

Or "you get what you pay for"...I could think of a thousand other kernels of advice your mother or grandmother would tell you. Oh boy I wish I would have listened.. I got an email (not from Trip Advisor) a different travel website $1200, 5 nights for 2, all inclusive with air... I had never been to the Dominican and...

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Helpful?
1Thank Whalen76
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. We are surprised and disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. As most of the comments of our guests show; the general technical conditions of the hotel, warm service, nice beach and grounds, good...

London, United Kingdom
Reviewed 23 December 2016 via mobile

Stayed for 10 nights and was lovely!! Food was great. Changed all the options daily and the 4 restaurants were great. Grounds are neatly kept every single day. Shop and cigar shop are on site which makes getting snacks very good. Staff are all lovely and made us feel welcomed. Stayed at the main pool a lot and met a...

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Helpful?
7Thank TomLondon03
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for sharing your comments on Tripadvisor.We´re happy you enjoyed your stay with us. It`s good to know we exceed your expectations. Thank you very much for highlighting our services and facilities. Vista Sol Punta Cana values all of our guest and any feedback that is provided. We will keep working...

Ottawa
Reviewed 22 December 2016

Vista Sol is an all inclusive hotel, or so they want you to think. There are many hidden fees its ridiculous. We booked with Sunwing for our HONEYMOON and they tried to give us two double beds, said king was only available for an extra 10 dollars per night for a pool view. so right off the bat 70 dollars...

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Helpful?
2Thank Corruption44
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to give us your feedback.We are disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. Regarding to your review, we would like to add the following: -The category of every...

Markham, Illinois
Reviewed 21 December 2016 via mobile

Beautiful and lovely. Great place to escape the winter blues. The staff are friendly and helpful. The food was good and the weather was tropical. You can find a quiet area for yourself or engage in a variety of activities. Parasailing, a late night Disco, and a beachfront bar are readily available. The bar has burgers, fries and pizza .

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Helpful?
2Thank linette j
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your pleasant comment.Constructive support from our guests is extremely important for us when trying to improve our quality. We continue to improve every day so we receive gratifying comments like these. We´re happy you enjoyed your stay with us. It`s good to know we exceed your expectations....

Reviewed 21 December 2016

the food was terrible, even for it being Dominican. The staff was TERRIBLE!! The room smelt like mold, and the AC stopped working so many times. I will never ever go back or recommend anyone to go to this hotel.

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Helpful?
1Thank Mzzvazquez
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. We are disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests.For us, all opinions of our guests are valid and heard, even those malicious and lacking objectivity. -We deeply regret that our gastronomic offer did not...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The location and the lay-out of the hotel is such that it possesses an ample beach that offers one of the largest amount of square meters per guest in the vicinity. The existing beach vegetation has been re-distributed to ensure adequate space for those wishing to enjoy sun or shadow. Together with the pristine beach and the transparent blue sea water our clients will find the relaxed atmosphere they are looking for. The beach is also ideally suited for long walks. Vista Sol Punta Cana has 471 rooms, the right size to be able to provide a personal service to our guests. Together with the colorful mature tropical gardens it offers two unique selling points when a hotel selection is to be made. Vista Sol Punta Cana is the perfect option for couples of all ages, honeymoons, romantic getaways or just to get away from it all and relax in peaceful tropical setting. WiFi is available throughout the hotel. Free of charge only in and around the theater and at an additional charge everywhere else. Evening entertainment includes professional shows and a discotheque where the drinks (local brands) are on the house. For golf aficionados the nearest golf course in only five minutes away (green fees payable), for shopping aficionados the largest local shopping mall - Palma Real Shopping Center - is nearby. Vista Sol Punta Cana further offers 3 pools, kids pools, 2 jacuzzi, 3 tennis courts. Mini club, 7 bars (including the beach bar and pool bars), a sportsbar, 1 bufet restaurant and 3 a la carte specialty restaurants ( Mexican, Italian and Gourmet). ... more   less 

Additional Information about Vista Sol Punta Cana

Address: Av Alemania s/n | El Cortecito, Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $171 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vista Sol Punta Cana 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Carabela Beach Hotel Punta Cana
Carabela Beach Resort And Casino
Carabela Bavaro Hotel
Carabela Bavaro Punta Cana
Hotel Style:
#13 Luxury Hotel in Bavaro
#15 On the Beach Hotel in Bavaro
#16 Top resorts Hotel in Bavaro
#16 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Vista Sol Punta Cana staff and other travellers.
565 questions
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Glasgow, Scotland, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to look at the room before you commit”
lindaeB7524TD, 24 Apr 2017 | Read review
“stayed in junior suite room very nice area and view to ocean was great”
noviburke, 22 Apr 2017 | Read review
“We where in building 10 and liked it!”
  • Vista Sol Punta Cana
  • Vista Sol Punta Cana
  • Vista Sol Punta Cana
  • Vista Sol Punta Cana
  • Vista Sol Punta Cana
natpitre, 18 Apr 2017 | Read review
“We were supposed to have a swim-up room but got upgraded to bedroom loft room that was very nice with a view of the ocean.”
dsjolliffe, 17 Apr 2017 | Read review
“take a sea view upgrade”
Bobylat, 14 Apr 2017 | Read review
5 of 5