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Occidental Punta Cana

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Occidental Punta Cana
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542 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Punta Cana
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Showing 217: English reviews
Reviewed 1 week ago

We were welcomed very nicely when arriving at the resort. The room was very great and lovely. Had a great view of the beach. The resort was lovely and always had activities to do. The buffets and restaurants had delicious foods and had a wide range of variety. It was great that there were performances every night and they always...

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Helpful?
Thank Jose H
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Jose H, We appreciate the time dedicated to provide us with feedback regarding your recent stay at the Occidental Punta Cana. We are glad to have met most of your expectations. Our first priority is, and always will be, to offer each of our guest nothing less than a five-star quality of service. Rest assured we will share your...

Saint Louis, Missouri
Reviewed 1 week ago

Went with two other couples, and loved the resort. Small enough that it was easy to learn, yet many different options for dining. The beach is just lovely, and although there was an initial stumble in getting our room, the staff more than made up for the problem. We were in the royal club, so really enjoyed the beach bar,...

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Helpful?
Thank Chris D
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Chris D, Thank you for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are elated...

MAYMONT
Reviewed 1 week ago via mobile

Pros: Very clean. Buffet food is ok but slow on any service. Beach is great. First club saved us from frustration most days. Most staff are friendly. Safari excursion with our guide Alex was awesome. Our room in building 25 was perfect. Ala cart restaurants were a nice change from the buffets. The weather. Cons: Screwed up on check-in and...

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Helpful?
1Thank TonyF1956
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear TonyF1956, I would like to thank you for taking a moment to provide us with feedback regarding your recent stay at the Occidental Punta Cana. Although we always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill their expectations. I would like to apologize...

Kansas City, Missouri
Reviewed 1 week ago

We stayed in the Royal Club and highly recommend staying there. We stayed in a junior suite that overlooked the pool and had a great ocean view. The room was very spacious and clean. The housekeeping staff was very friendly and efficient. The Royal Club restaurant was cozy and the food was good. Shout out to Samuel, who provided fabulous...

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Helpful?
2Thank shannonhauser
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Shannonhauser, Thank you for taking the time to leave a review regarding your recent stay at the Occidental Punta Cana. Leaving positive feedback for the TripAdvisor community does not only motivate our collaborators to continue offering a super quality of service, but it also benefits other travelers when deciding on their holiday prospects. That said, we are happy to...

Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

Beaches and pools fantastic and stayed in Block 25 although cleaned everyday and room really nice that's where it stops !! Food was awful . cold.and very repetitive Seafood restaurant was a joke waited 1hr 20mins for small tuna starter walked out as did others behind us. Italian ordered chicken creamy pasta absolutely awful just one big stodge mess how...

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3Thank sandra186525
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Melissa H, I would like to thank you for taking a moment to provide us with feedback regarding your recent stay at the Occidental Punta Cana. Although we always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill their expectations. It is clear we...

Ontario, Canada
Reviewed 1 week ago

Just returned from Occidental Punta Cana for a 2 week vacation. When we booked the trip through Sunwing,I booked a Superior room. There is absolutely NOTHING Superior about the rooms. The room was in building 12 and totaly unexceptable. The furniture was very old and well used.However,the 3 beds that were all pushed together were not too bad.The dresser drawers...

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Helpful?
3Thank gsmcentee
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Gsmcentee, We appreciate the time taken to send us your feedback regarding your recent visit to the Occidental Punta Cana. This moment warrants an apology on our behalf for any inconveniences you might’ve experienced during your stay with us. We are sincerely sorry for the invonceniences experienced as a result of our other guests. We wish nothing more than...

Wisconsin
Reviewed 1 week ago via mobile

I stayed at the occidental resort with my college roommate and we had an amazing time! The people alone are reason enough to stay here. Everywhere we walked we were greeted with a smile by everyone that we passed. We became great friends with the locals during our time here! Lots of entertaining activities on the beach and near the...

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Helpful?
1Thank _LauraN_Fischer_
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear _LauraN_Fischer_, Greetings from the Occidental Punta Cana! We truly appreciate the time taken to write a few words regarding your stay at the Occidental Punta Cana. Your feedback is not only important to us, but also highly beneficial to other travelers. That said, we do highly appreciate you taking the time to drop some positive words about your stay...

Ontario, Canada
Reviewed 1 week ago

We flew with Sunwing Vacations feb 2017 , We arrived at the hotel about an hour later than expected which wasn’t a big deal, we were given our room but I noticed the staff looked very dumbfounded for some reason, it was almost like they weren’t expecting us , we went to the room and it was the worst hotel...

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Helpful?
1Thank reggie161
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Reggie161 , We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor community. We sincerely apologize for the difficulties you experienced. Needless to say, we are glad that these difficulties did not completely tarnish your perspective of our holiday offering. We always strive to offer each and...

Reviewed 1 week ago via mobile

Stayed here with my friends for a week and their families. We booked a Royal Club Junior Suite, but all Royal Club Junior Suites were full, so we had a suite in building 18 (closest First Club building to the Royal Club). This was not an issue, just a walk under a minute to get to the Royal Club courtyard....

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Helpful?
1Thank Bryce R
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Bryce R, We truly appreciate the time taken to write a few words regarding your stay at the Occidental Punta Cana. Your feedback is not only important to us, but also highly beneficial to other travelers. That said, we do highly appreciate you taking the time to drop some positive words about your stay with us. We have also...

Reviewed 1 week ago via mobile

Arrived at 9pm and all we wanted was into the room and a shower to go out . BUT There computers were down so couldn't check us in . Told us to go and get something to eat and it would be fixed when we returned. Still couldn't check us in when we returned. Told someone would open the door...

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Helpful?
3Thank Ray S
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Ray S, Thank you for sharing your experience. Feedback is so important to us and providing our guests with a pleasant holiday experience is our first priority. That said, we would like to take this opportunity to sincerely apologize for our shortcomings in service and, furthermore, our inability to improve your experience during your stay. We truly regret that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: $178 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Despegar.com, Booking.com and BookIt.com so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#17 On the Beach Hotel in Bavaro
#18 Spa Hotel in Bavaro
#18 Top resorts Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
637 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Royal Club”
 of 5 bubbles janaluschultz, 26 Mar 2017 | Read review
“Go see the bartender Wilton Evevas”
 of 5 bubbles 125coleh, 22 Mar 2017 | Read review
“Ocean view third floor or ground floor if you want long chairs”
 of 5 bubbles 471sylvieb, 22 Mar 2017 | Read review
“Buildings with the numbers 20 and up are the best.”
 of 5 bubbles dato60, 22 Mar 2017 | Read review
“Buildings 22-26 remodelled and nice.”
 of 5 bubbles Peppy678, 20 Mar 2017 | Read review
5 of 5